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Invoicing junk mailers
No longer need an answer.
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Dental complaint
On my last visit to my dentist I had some root canal work. Unfortunately, the drill broke and they couldn't get it out, so they left it in place. They assured me it wouldn't create any problems but I am now having serious swelling and aches. When I complained they seem to have lost the x rays showing the drill bit stuck in…
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Consumer rights and iPhone 4 reception issue
hey guys n gals, just a quick question which hopefully someone can answer. i got the iphone 4 on three back in january, on a two year contract. i'm ambidextrous so i could use the phone in my left or right hand, however i've recently developed a stiffness in my right hand so that texting or doing anything remotely dextrous…
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Faulty phone screen, left with no phone
After breaking my Blackberry screen in July, I had a new screen fitted in October and has worked properly until now, 6 weeks later! The guy warned me of backstreet shops trying to fit replica Blackberry screens, causing incompatibilities later on and thus leading to a black screen, requiring a genuine Blackberry screen to…
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cover plan question?
Hi all just wondered if anyone would know if i had a cover plan on a cooker that is now is a sorry state, but had it serviced withthe cover plan people, only to be told it is unrepairable due to cooker lid being damaged in transit. therefore they must replace product, problem is the cooker was £999 when bought and is now…
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Homebase will not place an order on quoted price
Hi, I had quotation from Homebase for a dining table with 6 chairs which was on promotional price of £249.99 and on that weekend they were offering extra 15% off so my quotation was for £212.49. I went in store next day to place an order but it was out of stock so couldn't place an order but one of the staff member told me…
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Online subscriptions
Hey there! I have been using a dating app on my iPhone called plenty of fish. The app stopped working and asked me to visit the website which I did. There I found I was now having to do a monthly subscription of £7 a month which was fine. So I proceeded. Ive since checked and theyve taken the whole subscription of £84!!!…
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Foreign object in dairy milk
so i found a foreign object in my dairy milk hard like a stone cadburys are saying it just hard coco and sent me a tenner cheque a tenner is that it? is was expecting free chocolate for a year or something
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PC World service agreements...
Hi, can someone share their knowledge about a service agreement I have with PC World.... We bought a desktop PC in 2006 and have paid a monthly fee for a serive agreement. The document I have clearly states what isn't included (plugs, wires etc, cosmetic damage, theft, being unable to use the product) and it also staes we…
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Timeshare resale
We got a phone call recently to ask if we wanted to sell our timeshare (or something like that). Great except we didnt know we had one!! We attended one of those presentations years ago with the promise of a free holiday and having paid an admin fee got nothing! We eventually gave up and put it down to experience. Now this…
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Mercedes Approved
Hi all, Really hoping someone can help please, as I'm so upset over this. In September this year, I was looking at new cars. I found an approved Mercedes C Class and went to look at it, after initially emailing the sales guy and agreeing on the best price they could do. This was £22,000. Upon arriving at the dealer, the…
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False information on my credit file
I left Tesco Mobile in 2010, yet they have put on my credit file with Equifax that I ran into 6 months arrears between April and August this year. After online chat, phone calls and several emails, Tesco Mobile admit this is their error. I wasn't using their service, there were no arrears and no bills issued. But it will…
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Royal Mail POST STOLEN
Hello All, I am a student so living away in a shared house. Over the last two weeks my mother has been forwarding my post. She has tried to send me 4 envelopes containing post and only 1 has been received. I then tested it myself by sending me a letter to myself in an envelope that you would send a birthday card in and…
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My right to a refund... Please advise?
Long and frustrating story this, so please bear with me. In June 2009 I purchased a Marantz home cinema speaker from a retailer in London, over the internet. The speaker came with a two year manufacturer’s warranty and was £599.99, a not too inconsiderable amount. In January 2011 the speaker developed a fault, where the…
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Ordered transcript from university, never received it
Hi, So my problem isn't about a company per se, its about my university. Before I graduated in the summer, I pre-emptively ordered another copy of my transcript (one to send to employers etc, and one to keep) and was told that they'd send it out once I had graduated. This was in July and I graduated in September. I sort of…
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Xbox gone wrong.
My xbox is now unplayable. It either boots me offline every 5 minutes, freezes or is incredibly slow. It also sounds like it's going to take off because it's so noisy. I have purchased a new one because I wanted to use this one for connect downstairs for christmas but I've just gone to Microsofts Website and it says my…
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Product Repairs Covered by UK Law
Hello. I paid for a repair for my Xbox 360. The engineer fixed the problem, but it has reappeared 75 days on from the initial work. The company has a 60 day parts and labour guarantee. This has expired, but I want to know if they can decide the length of their guarantee or if this is underpinned by UK law... aka the sales…
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Unfinished landscaping project, what can I do?
Hi all I wonder if anyone can give me any advise please. We had a landscaping company in to dig a pond and landscape our back garden, starting in mid-July. It was a three week job but we added some extra turf and gravelling which they reckoned would cost £xx extra and add an extra week to the job. They kept turning up,…
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Ford Focus - ESP Light - Can i claim?
I purchased a second hand car from a ford dealer almost 6 months ago for £6500, the car had done 28000 miles and now has 33000. My EPS light flashed up 2 days ago so I had it looked at from the place of purchase. They wanted to charge me £65 for diagnostics. I was advised to mention the sale of goods act, to which the…
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Car Rental
Hello, I rented a car from a given Rental Company in Manchester, I left a £100 deposit upon collection with the standard vehicle damage checks being undertaken by the company, the following day i return the vehicle, and once more the standard damage checks are completed, and i am returned my £100 deposit. The following day…
