False information on my credit file

subelou513

I left Tesco Mobile in 2010, yet they have put on my credit file with Equifax that I ran into 6 months arrears between April and August this year. After online chat, phone calls and several emails, Tesco Mobile admit this is their error. I wasn't using their service, there were no arrears and no bills issued.

But it will take 4-5 weeks to be amended they say? I have no sofa, wanted to get interest free credit deal but daren't apply for credit now. Additionally, my credit card limit has been slashed by £8000.

I have filed a dispute at Equifax, so they've put a note on my file to advise people to exercise caution ... when reading it I thought it made me sound even more of a risk!

Can anything be done to get it sorted quickly, and should Tesco Mobile be offering more than an emailed apology?

texranger

looks like they admited their mistake and have asked for it to be removed, this is not an automatic proces as Tesco have no controil to remove the details they can just request this infor removed.

you are not a customer of their so what do you expect free shopping for a year.