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Stayed at hotel, mix up with card, now being harassed by debt collector
Hi, I am looking for some advice, not too sure this is in the right forum. I booked to stay in a Hotel/Hostel in Plymouth called Welcome Rest, this booking was made at the end of April on LateRooms.com and we were staying there at the end of May. I booked this on my debit card and Laterooms informed us that no money would…
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Should a refund on a cancelled subscription take this long?
Hi I took out a trial subscription for an I.T. magazine where you get the first three for a £1, then you pay £19.99 for the next batch of 6 issues unless you cancel. I work in a School I.T. Dept and the school offered to take on the subscription. So I had to cancel my Direct Debit first and the School has to start a new…
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Help cancelling a deceased persons home insurance
As in the title, my BIL died in April and I have been cancelling everything to help my disabled nephew, his home insurance are a joke and refuse to cancel it unless I pay more than they would have got in the full year if he had survived :rotfl::rotfl::rotfl::rotfl: They want cancelation fees to close the account but he…
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tesco customer service
bought mw3 1 week ago 1/3 way through disk unreadable and useless. will tesco replace ? or go with spoild goods
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Comet extra care cover
I purchased a macbook from Comet in May of this year. I kept getting funny things going wrong with it, until finally in september it switched off never to switch back on again. I phoned comet as I had paid a few hundred pounds for insurance. I had been told if I had any problems someone from comet would come and collect my…
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Entitled to replacement?
Having ended up 1 stone lighter than I was before pregnancy, I got fed up of all my old jeans being too baggy and having my pants on display (!), so bought myself a new pair. Tried them on in the shop (Next), and they fitted really nicely. After just 3 days of wearing them, they have stretched ridiculously, and now look…
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Consumer rights with Honda Main Dealer?
Where do I start? I won't bore you with a comprehensive list but lets just say my car's got more electrical problems than the National Grid! The result is I now have very little faith in my local Honda Dealer as 1st time I took my 04 Accord CDTI Tourer in they told me it was a keycode, 2nd time it was a new battery and ECU…
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Boiler not fit for purpose?
Hello Gosh where to start... we have a vailiant eco plus boiler that was installed into a new build property in 2006. When we moved into the house the chief engineer had to come out and show us how to use the damn thing as it's so complex and has never really been right but it gave heat and water so not a problem. 2006…
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Experience voucher out of date - any rights?
Hi All, Would really appreciate some advice on this one. Last Christmas I bought my dad an experience voucher for a skid pan at a cost of £99. He has just realised it went out of date on 25th October!! I thought it ran for 12 months but apparently only 10. He has tried calling them but they say hard luck. Just wondered if…
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pc not fit for purpose?
I bought a PC 6 months ago for £800 from pc world. I specifically asked for a gaming machine, and one which was possible to upgrade as and when necessary. I got it home and found I could only playy games on very low level graphics settings. Because of the problems I had with my previous pc, also from pc world, I decidecd…
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Problem getting money back for goods not received.
I ordered some display items online on 25th October and paid by debit card, I ordered them from the company concerned as they said they had fast delivery of 2-3 days and I needed the items for 13th November. On 4th November I emailed them asking if they could give me an idea on when I would receive my goods and got no…
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Tesco direct ignore consumer rights
Tesco Direct ignore consumer rights and the sales of goods act. especially after 28 days. Shame on you Tesco direct. Iwould like to report them, so who i report them to. Sending a formal complaint letter to head office would be nice if some one knew a name i could sent it to. i get nowhere on the phone emails are ignored.…
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Second hand store selling item as faulty when its fire damaged inside, rights?
I went to a local Cash Generator that sells faulty Xbox'x for £9.99 without leads or pads and I wanted to repair one and sell it to a friend as had spare cables and a pad and even if it didnt work I could sell on Ebay and get back what I paid. I was assured that the items just had RROD and had never been opened, but when I…
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Any advice
Hello, I opened a littlewoods account many years ago, I thought I closed it and cancelled the direct debit but two months ago I noticed a sum of money had been taken from my account by them, when I challenged them they said it was an error and the money would be refunded within 10 days. I also contacted my bank and…
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Closed Swimming Pool at Holiday Resort
Hi All, I have just returned from a two week holiday with First Choice. When I Arrived I discovered that the main pool and one of the resteraunts would be closed for the duration of the holiday. I have raised mt complaint and been adivised of the 28 day turn around. My question is two fold 1) WHat kind of compensation…
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Extra phone sent.
I have recently upgraded my phone with O2. They were incompetant from the start and this led to two phones instead of one being delivered to my work. I am currently using the phone intended for me but not the other. O2 are aware that the extra phone was signed for at work. Does anybody know what consumer rights and…
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Gym Membership problems
I'll start off by saying i have seen the other thread but i wanted to start my own so to not hog it the other one. This summer I worked over in Kent and got myself a 6 week gym membership (special offer) as it suited my needs, I was going to be there for 8 weeks. They made me sign a load of stuff, made payments fairly…
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broken pushchair wheel - ware n' tare or lack of durability?
Hello, I purchased an expensive pushchair in aug 2010, and one of the front wheels has fallen off - it seems that the nut came loose and worked itself out while we were out and about. I contacted the retailer about this and they said: "we don't sell those products anymore, contact the manufacturer" So I contacted the…
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Ex-Girlfriend won't return my TV
Hi Everyone - Sorry if I have posted this in the wrong section! Basically, I split up with my Ex-Girlfriend about 4 months ago and she still has my 50" TV (cost me £900+) and I'm still paying the direct debits towards it. I had the TV ordered to her house so we could both use it, but she hasn't paid a penny towards it and…
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Experian Rip off
I went to do the 30 day trial with experian,it asked me if i had done a free trail previously for which i answered " i dont know" . It then proceeded to tell me I had registered before but carried on taking me through the free trail process, It asked me for my card details saying it would`nt charge me it just needed it for…
