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Consumer rights with Honda Main Dealer?
earlofbarrett
Posts: 104 Forumite
Where do I start? I won't bore you with a comprehensive list but lets just say my car's got more electrical problems than the National Grid!
The result is I now have very little faith in my local Honda Dealer as 1st time I took my 04 Accord CDTI Tourer in they told me it was a keycode, 2nd time it was a new battery and ECU update (£180 so far), and now 3rd time their telling me it needs a new "Gauge Control Module" at £703 + £140 labour which may or may not resolve the other 2 faults of glow plug module 2 & 3 not working!!!
The point is if I get this work done with them and it doesn't solve the issues where do I stand with my consumer rights as I'm not a bottomless pit and can I claim the first £180 back that proved pointless?
Anyway as a contingency plan I've managed to track down the Honda part No: 78120-SEG-E11 (METER ASSY., SPEED & TACHO & FUEL & TEMPERATURE) from a Scrappy at £50 delivered and will see if an auto electrician will fit it a lot cheaper!
Thanks in advance.
The result is I now have very little faith in my local Honda Dealer as 1st time I took my 04 Accord CDTI Tourer in they told me it was a keycode, 2nd time it was a new battery and ECU update (£180 so far), and now 3rd time their telling me it needs a new "Gauge Control Module" at £703 + £140 labour which may or may not resolve the other 2 faults of glow plug module 2 & 3 not working!!!
The point is if I get this work done with them and it doesn't solve the issues where do I stand with my consumer rights as I'm not a bottomless pit and can I claim the first £180 back that proved pointless?
Anyway as a contingency plan I've managed to track down the Honda part No: 78120-SEG-E11 (METER ASSY., SPEED & TACHO & FUEL & TEMPERATURE) from a Scrappy at £50 delivered and will see if an auto electrician will fit it a lot cheaper!
Thanks in advance.
0
Comments
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7 year old car, things break unfortunately.
You could ask for goodwill from the dealer if it still doesn't fix the problem.
Unless you bought the car in the last year though I would seriously try to find a good independent to be doing your repair work...0
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