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Closed Swimming Pool at Holiday Resort
leftfield010
Posts: 2 Newbie
Hi All,
I have just returned from a two week holiday with First Choice. When I Arrived I discovered that the main pool and one of the resteraunts would be closed for the duration of the holiday.
I have raised mt complaint and been adivised of the 28 day turn around. My question is two fold
1) WHat kind of compensation should i hope to expect from them?
2) I paid my dpeosit on a credit card, my understanding is that the CC firm will be liable due to the CCA, so should i complain to them also or await for a reply from First Choice
Thanks in advance
I have just returned from a two week holiday with First Choice. When I Arrived I discovered that the main pool and one of the resteraunts would be closed for the duration of the holiday.
I have raised mt complaint and been adivised of the 28 day turn around. My question is two fold
1) WHat kind of compensation should i hope to expect from them?
2) I paid my dpeosit on a credit card, my understanding is that the CC firm will be liable due to the CCA, so should i complain to them also or await for a reply from First Choice
Thanks in advance
0
Comments
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Did you have the use of a pool and restaurant?0
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Did it say anywhere in the brochure that facilities may be rescricted from Oct onwards - it usually does cause it is off peak for majority of 'sun' holidays.0
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How much was the holiday?Thinking critically since 1996....0
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Everything should have been open and was just being closed for upgrading so no health and safety issues. There was one small pool and the swim up rooms had pools but they were all tiny compared to the main pool. As for eating there were still a further 4 places available so that was not the end of the world.0
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leftfield010 wrote: »Everything should have been open and was just being closed for upgrading so no health and safety issues. There was one small pool and the swim up rooms had pools but they were all tiny compared to the main pool. As for eating there were still a further 4 places available so that was not the end of the world.
In that case a £10 voucher off your next holiday for 4.0 -
Did you enjoy your holiday?You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0
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I would be wanting a small discount for having no main pool, but other than that, at least you had use of a pool and plenty of restaurant choice.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0 -
pool's closedhelpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)0
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