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Credit Expert Debits (service cancelled )
Hi All, It's been a while since I posted in here but here goes.... Back in 2009 I signned up online for the free 30 day credit report like many others, cancelled this service after 30 days & that was it as I thought I admit I dont read my bank statements very often then in 2010 I notice that Creditexpert are taking £6.99…
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Small Claims - Transfer of Proceedings
I am involved in a long dispute with DFS over a faulty sofa. I made a claim against DFS Trading Limited via the moneyclaim online service, and received notification that they are defending the claim and the claim had therefore been transferred from Northampton to my local county court in Portsmouth. I received an…
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Returning two lights - help please!
I've tried this morning to return two bedside lamps I bought seven days ago. They are not faulty as such (they work when you switch them on) but they don't provide much light at all. They aren't bright enough to read by and, given that they were sold in the bedside lamps section of the shop, I would have thought that would…
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Holiday transfers to hotel
Hello Has anyone had any similar experience? I have just returned from a holiday to Tenerife. Everything went smoothly and I had no problems with the journey. Before going, the agent said I could take my small mobility scooter but would have to pay for a private transfer to the hotel. I wasn't happy (it was an extra £154)…
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I've not been sent a bill - where do I stand?
Hello I am hoping for some advice about a large invoice that I was expecting to receive in October but which has not yet arrived. Am I obliged to chase the company for this invoice? Would it be in my interests to do so or can I happily make use of the delay to earn interest on the amount that is due until such a time as I…
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solicitor sent me bounced cheque, what to do?
I recently took out a ccj against someone, they had their solicitor send me a letter and a cheque (the cheque was made out in their name not the solicitors name) so its a personal not a business cheque. Since they are acting on her behalf in this case, are they under any liability regarding the bounced cheque? as a result…
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Compensation on Dry Cleaning
My dry cleaning wasn't ready for collection on time/day stated. They have now offered me £50 & £5 vouchers off (x4) They state the machinery broke down 4 days b4 collection. My contact details were given, but no-1 rang me 2 advise me of the problem. We were going 2 a wedding up north but had 2 leave without a dress. I had…
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Argos problem
Hi Yet another problem involving Argos. i August purchased an Hitachi freeview recorder (cash), 3 days it developed a fault (stopped recording), so took it back and they exchanged this, great i thought, but not even a week passed and it developed the same fault as the first 1, took this back, but this time i exchanged this…
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Trouble with Dell Support
HI, I am hoping people can give me advice about this problem: On Sunday late, my computer got a serious virus that began infecting hundreds of files, and I was totally in a dither. I personally have not much computer savvy at all. The next morning I contacted Dell support as my computer is Dell (though I got it in 2006 and…
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Direct Line Cancellation Fee?
Hi i was looking for a bit of advice for my OH if possible; He had an insurance policy (paid in monthly installments) with direct line as a named driver on his dads policy (think it was renewed in April). He got rid of that car and has purchased a new (well second hand) car so got his dad to cancel his direct line policy…
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Non refundable jewellery
I ordered some items from a store online and when I received it, was disappointed in the jewellery I had ordered. They only have a few stores so I can't always check out an item before I buy it, but I bought a few items and decided to order one item of jewellery as it looked nice on the website, and looks okay in person…
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Mobile Phone - Exchange or Repair?
Hi all I renewed my Vodafone contract a few weeks ago and got a new HTC Sensation as part of the deal. After a few days I noticed a spray of dust had appeared under the screen (after some research on the net this seems to be a common problem on the handset). Vodafone were excellent and couriered a new one to me for…
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Honouring an Online Price
Afternoon all, Quick question, I recently found a fireplace online with one of the big suppliers advertised for £0.00, I stuck it into my order with some other supplies I needed as a 'shot to nothing' if you like. They are obviously now claiming they do not need to supply and have the right to cancel. Of course they are…
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Problem with Groupon purchase
I purchased a photo print via the Groupon site, the supplier was Photique Images. The deal expire on 27 September. I uploaded my photo to the Photique website early September. I have still not received my purchase. Their website has a notice that it will take 28 days for delivery. That has long since gone. I have emailed…
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wondering about rights
I've noticed recently that more and more companies are offering less returns on electronic goods. for instance curry's, comet, pc world and even argos. I'm just slightly confused. I don't have a problem, but I thought there were right stating that if something's not fit for purpose you could return it? according to argos…
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did courier swap item? advice needed please
im a member on a car forum and did a deal with a member there for some part worn tyres, before parting with my cash (£250) i checked out his ebay feedback and also his activity on the forum and also another forum he is a member of, all seemed fine. He described the tyres as over 5mm and in excellent condition. I received…
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I exchanged my sale item and now had to pay ful price
I recently bought my daughter some clothes in the mothercare buy one get the second half price sale. My daughter is quite big for her age and getting the right size is always tricky. I took the items back asking to echange them for bigger sizes and they said because the sale had ended i would have to pay the difference on…
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Amazon marketplace purchases - PC broke 6 weeks
Bought a recon PC from an amazon marketplace seller. Didnt use it much. 2nd time I used it (had it for 6 weeks) it packed up. Contacted the seller but they seem to be ignoring me. Amazon have been no help either at the moment and even though I've raised a claim it says the vendor has until 28th november to reply. Noticed…
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Question about section 75 and sale of goods act
I did post this in the credit card section but I'm more confused than ever so I thought I'd try here. To cut a long story short, we bought a glass dining table from a company which in hindsight I shouldn't have touched with a barge pole. 16 weeks after receiving (it was by then August) the glass base shattered while I was…
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dry cleaning gone wrong, where do I stand?
I had my suit dry cleaned together with my wifes wedding dress. The dress lost a few buttons, but they have repaied that. Mu suit jacked came in with some marks near the front buttons and came out with a big stain on the sleve, which I really don't think was there. They have tried to clean it again, but it hasn't worked.…
