Ford Focus - ESP Light - Can i claim?

jameshoward1988

I purchased a second hand car from a ford dealer almost 6 months ago for £6500, the car had done 28000 miles and now has 33000. My EPS light flashed up 2 days ago so I had it looked at from the place of purchase. They wanted to charge me £65 for diagnostics. I was advised to mention the sale of goods act, to which the sales team paid.

The diagnostics found a problem with the abs pump modulator and told me it would cost me £414.

After some time of arguing my rights the sales manager offered a "goodwill gesture" and would go 50/50, costing me £207.

Should I accept this or can I claim fully under my rights?

Thanks in advance, James Howard.

TonyMMM

After 6 months and 5,000 miles I think that is a fair offer .... what warranty was agreed at the time of purchase ?

jameshoward1988

They gave me 3 months free with optional 6-12 months for a price. I have been looking online for people with the same problems and come across a few things:

Honestjohn .co. uk/askhj/answer/16760/bought-vw-golf-07-4-months-ago---esp-abs-light-on-continuously

Honestjohn .co. uk/askhj/answer/18993/ford-s-max-abs-pump---claim-under-the-sale-of-goods-act-

Not sure if I can claim it under Sale of Goods act.

I think it should be covered considering I've had the car under 6 months?

neilmcl

How old is the car?

Flyboy152

jameshoward1988 wrote: »

They gave me 3 months free with optional 6-12 months for a price. I have been looking online for people with the same problems and come across a few things:

Honestjohn .co. uk/askhj/answer/16760/bought-vw-golf-07-4-months-ago---esp-abs-light-on-continuously

Honestjohn .co. uk/askhj/answer/18993/ford-s-max-abs-pump---claim-under-the-sale-of-goods-act-

Not sure if I can claim it under Sale of Goods act.

I think it should be covered considering I've had the car under 6 months?

When you say "six months," when exactly did you buy the car and exactly when did the fault appear?

jameshoward1988

Brought the car from Dagenham Motors, Eltham on 20th May 2011. Fault appeared 14th Nov.

Thank you for the comments, will update on how
I get on.

CKhalvashi

jameshoward1988 wrote: »

I purchased a second hand car from a ford dealer almost 6 months ago for £6500, the car had done 28000 miles and now has 33000. My EPS light flashed up 2 days ago so I had it looked at from the place of purchase. They wanted to charge me £65 for diagnostics. I was advised to mention the sale of goods act, to which the sales team paid.

The diagnostics found a problem with the abs pump modulator and told me it would cost me £414.

After some time of arguing my rights the sales manager offered a "goodwill gesture" and would go 50/50, costing me £207.

Should I accept this or can I claim fully under my rights?

Thanks in advance, James Howard.

If it’s under 3 years old, get it done under warranty, if not, tough luck (sorry).

That’s why we replace most the company stuff after 2 years when the unlimited mileage warranty runs out!

If it’s and consolation, on the old shape (pre-2005 model) Focus, it’s a common occurrence. I can give the name of a decent independent who specialises in Ford models to take a look, at probably around the same price!

An EPS light being on is not a problem, one of our cars has several lights on, but nothing wrong with it, however it is checked every 6000 miles (6 weeks) to make sure there’s nothing going on it.

bod1467

jameshoward1988 wrote: »

Brought the car from Dagenham Motors, Eltham on 20th May 2011. Fault appeared 14th Nov.

You weren't kidding when you said "almost 6 months". :eek:

Flyboy152

jameshoward1988 wrote: »

Brought the car from Dagenham Motors, Eltham on 20th May 2011. Fault appeared 14th Nov.

Thank you for the comments, will update on how
I get on.

As the car was purchased less than six months ago, they have to prove that the fault was not present when you purchased the car. According to the Sales of Goods Act, if a fault occurs in the first six months, it is assumed that the fault was present at the point of sale. It would be up to the seller to prove that it wasn't.

Flyboy152

CKhalvashi wrote: »

If it’s under 3 years old, get it done under warranty, if not, tough luck (sorry).

That’s why we replace most the company stuff after 2 years when the unlimited mileage warranty runs out!

If it’s and consolation, on the old shape (pre-2005 model) Focus, it’s a common occurrence. I can give the name of a decent independent who specialises in Ford models to take a look, at probably around the same price!

An EPS light being on is not a problem, one of our cars has several lights on, but nothing wrong with it, however it is checked every 6000 miles (6 weeks) to make sure there’s nothing going on it.

CKhalvashi, I suggest that you read a little more about the Sales of Goods Act 1979.

I would also hazard a guess, unless the OP is really stupid, I doubt that they paid six thousand five hundred pounds for a seven year old Ford Focus.

jameshoward1988

Just for clarification, the car is a Ford Focus Style 2008.