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4 year old car 6,900 miles ABS packed in, Vauxhall says tough !
Although our car is almost four and a half years old it has done less than 6,900 miles. This very much lower than the advised 10,000 first year service mileage limit Unfortunately, last week it developed a fault. The ABS indicator light came on and the speedometer did not operate. The dealer informed us the control box had…
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Finance on car
Hi, My brother recently bought a car for £2500 about a month ago. A week ago lady came to his house saying their was finance on the vehicle. My brother was not aware of this. She completed some forms and said she will pass this over to the creditor to make a decision what next action they take. He paid full price for the…
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Sofa from DFS
Hi, I bought a sofa from DFS for 2.5k in Feb 2009. Now when I sit on the sofa I feel springs coming out. I rang DFS and first they said springs are covered and someone will coming along to look at it. Someone did come, I was not at work so my wife showed him the sofa. The guy was on the mobile and at the same time he was…
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Deal or No Deal? What are my rights
Hi Guys First time poster, wondered if you could help. Last week I purchased a HP Touchpad for £115 from PC World, I had an order number, a processing email and they took my money from my credit card. I had to call them up as I had no communication from them and delivery was supposed to be in 3 days (According to the site)…
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iPad from currys ....
Hello all, I purchased an iPad 2 yesterday from currys and it's not what I though to be honest "/ where do I stand on getting a full refund or an exchange for a laptop ? Thanks
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3 year Monitor Warranty Issue
Hi my brother has an issue with an online retailer. he purchased a 24" Dell monitor from a supplier and had a faulty with it about 2 week before the 3 years warranty ran out. 3 years from the date he ordered it. he tried to speak to Dell directly but due to service tag not being on the monitor and the fact that the online…
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Please help - Carpetright Cowboys
We purchased 2 bedroom and a hall, landing and stairs carpet from CarpetRight. We asked for everything to be included as we are moving into a newbuild house. The purchase was £749 and a fitter was to arrive yesterday. My problem is the fitter arrived with no glue to fit the downstairs hall carpet to the concrete floor. On…
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cabinet wrong size....advice please
Hello - just a bit of background - I wanted to buy some sort of cupboard/bookcase/something for my hall. I specified that whatever it was that it had to be no more than 35 cm deep. I had a great deal of help from a shop (an independant trader) who helped me to go round the shop, measuring things and then came up with a…
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Royal Mail post redirection issue.
Who is it that does the actual sorting and sticking the redirection stickers on the mail? Paid just over £80 to have mail redirected for 1 year and we've only been getting the odd item of mail at the new place and most of that has been junk mail. I visited our old place the other day and picked up loads of mail that hadn't…
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Virgin Media Reduce Services
Hello all, I have a contract with Virgin Media that is 10 months in but we are struggling to keep up with the costs. Its my own fault really I go suckered in to taking out all the highest packeges with an additional box. I don't want to cancel my contract but just reduce the amount that i am paying out. So what i am…
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help please ( mystery mail )
hi, i often look on this site for info but havent signed up until now and would be glad of any advice on this. I'm posting in this thread as its kind of in the same area and i'm really not sure where to ask this.... ok recently ive started getting many emails about bank accounts i dont have or new accounts being opened in…
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Chesterfields of England
Chesterifeld of England, bought a sofa, just dreadful, posted in the diy section by mistake. rang and complained to no avail. Two weeks on, the manager wont speak and has sent a two line email to say he will be talking with quality control re this matter. no futher communication, receptions fob me off. bought the sofa with…
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Quick help needed please
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14 day cooling off period
we put down a small deposit on a brand new car 5 days ago where we will be paying on finance for 3 years only to be told my husband has lost his job. We do not want to continue with the go ahead of the car and was wondering if we are now stuck in a contract or do we have rights and ask for our deposit back or will we have…
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Faulty LCD TV
Hi My wife and I are after some advice about a LCD TV that we bought in November 2008. In the last few days the TV has developed a fault where sections of the picture are repeated down the screen, making the TV quite unusable. The fault is intermittent but I have a couple of photographs of the faulty picture. The TV is a…
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Harveys: Order Delayed Big Time!
We ordered a couple of sofas from Harveys on May 1st with a estimated delivery period of 10 weeks. After that timescale came and went we called the store and was told there had been delays. Over the next few weeks we have had several excuses including the leather we ordered being out of stock and problems in Nigeria:eek:…
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Toshiba Laptop problem
I bought a laptop in December 2009 for my son. I have had to return it 9 times for the same fault. The last time I returned it in April 2011 they yet again repaired it although each time I asked for a replacement. they refused to replace the laptop each time and would only repair it. The screen goes dark so it cannot be…
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Supplier wants to charge 40% for delivering wrong product
Short version of the story is: I bought a replacement part by phone from a company advertising on the web, to replace a faulty one in a boiler. When I compared the new part with the old one, I noticed that an essential ( mechanical ) connection was different, and another essential ( electrical ) connection was absent. The…
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Airline experts please please help
Hi all, This may not be the right place for asking but I really hope someone can help me. I've suffered serious gross negligence at the hands of Air Asia and having not much joy with AA themselves, I'd like to take this further. From a Google search I cannot find an Asian ombudsman I can write to but I read that AA are…
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Credit Expert URGENT help needed
My husband signed up for the free trial with our credit card and being savvy moneysavers we called the cancellation line and closed our account before we were charged. Two months later and I notice a 14.99 charge on my card for this month AND next month. Hubby calls up to ask what the hell is going on. Credit Expert…
