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Chesterfields of England
SINDYGIRL
Posts: 98 Forumite
Chesterifeld of England, bought a sofa, just dreadful, posted in the diy section by mistake. rang and complained to no avail.
Two weeks on, the manager wont speak and has sent a two line email to say he will be talking with quality control re this matter. no futher communication, receptions fob me off. bought the sofa with John Lewis card, they say in order to start trying to get a refund i would have to return sofa, but that would mean sending it to the Isle of Man, which is a long, long way from where i live in the West Country in England. Chesterfields wont give me an address - what can i do, this 14 day period that i think people talk about when you buy online is now nearly up...help!![/QUOTE]
Please help and advise!!
Two weeks on, the manager wont speak and has sent a two line email to say he will be talking with quality control re this matter. no futher communication, receptions fob me off. bought the sofa with John Lewis card, they say in order to start trying to get a refund i would have to return sofa, but that would mean sending it to the Isle of Man, which is a long, long way from where i live in the West Country in England. Chesterfields wont give me an address - what can i do, this 14 day period that i think people talk about when you buy online is now nearly up...help!![/QUOTE]
Please help and advise!!
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