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Wrist watch
Afternoon, i'm hoping you can help. i bought a watch a little over 3 years ago. finally the battery has given up, so i took it to my local timpsons for a new battery fitted. they fought with the watch but could not get the back off, saying it had been fitted wrong. i rang the company i bought it from, 2 weeks ago and…
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Small claim court
hi, I m considering going down this route to recover a debt from an individual. I have asked for my money back several times by text but have never received a reply. From what I understand, when I apply to the SCC they will get a letter from the court about my claim and they 'may' settle before actually going to court. If…
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Hotel Refund/Policy confusion
I booked a hotel online for one night and put down a 10% deposit Upon arrival we paid the balance (on a different credit card) and booked in. Unfortunately the accommodation was below standard and not what we expected. After speaking with the lady at reception she hesitantly agreed to a refund (not including the deposit)…
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Vistaprint Con
Hi I've just ordered some things off Vistaprint.com. On the website it said if I spend over £20 I get £10 off my order if I enter the code. I did this and in my shopping cart popped up a save icon saying '£10 off with orders over £20' so I tried to check out and before I pressed confirm, I noticed that the final price…
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E on
I was living in rented accomadtion where i paid my landlord the money towards electric, He has not paid E ON and know they have instucted solicitors who want to talk to me. What are my options? Also i moved out. Thanks
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Hotel Cancellation Rights...do we have any in this case?
Hi All, Long story short, our friend has booked out an entire hotel in Italy for her wedding. Each guest is to pay the hotel directly, for their 2 nights stay. Cancellations within 8 weeks of arrival are non-refundable. The bill is to be settled on departure from the hotel. My partner is heavily pregnant, and, due to a bit…
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Opticians
Can anyone please give me some advice? My husband purchased a new set of glasses a month ago and they came into the shop scratched subesquently they were returned by the opticians, came back and had a chip out of the lens again they were sent back. We are still waiting for the glasses and my husband is wanting a refund but…
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Car problems
Hi Just a "potted" history of my situation - I purchased a used car in June 2011 for £2400 plus a years warranty from a third party provider. Within 4 weeks we were told the gearbox was completely shot - a previous repair had apparently been attempted and this had been a bodge job. When the engineer went under the car to…
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Closed account reopened by them!!!
Hi, please help. I had an account with La Redoute which I closed in late November 2010. I am now being sent default notices and being told I owe money for an insurance service they added to my account in May. They tell me they sold me this on behalf of another company back in 2008 and it is automatically renewed every…
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Shoes from Office Sale store - torn after 1 wear!
Hi All, hope you're well. I bought some shoes from the Office Sale store in Manchester. At the time of buying, the lady who served me said that there was no refund or exchange for products bought from that branch. I agreed that this was fine as I didn't expect to have any problems with the shoes (in my experience Office…
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Need Advice - Gifting and asking for it back
I know this is probably the wrong forum but it's the closest I could liken to my query.. I welcome any admins/mods to move it appropriately. Currently I live with my partner with her family. They are presently moving out due to a fallout with both their daughter and myself. Her parents gifted us a Large Flatscreen TV and…
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Soga @ ebay
Hi there, I need some advice on an eBay purchase. I decided to do some money saving this year and bought a total of 20 LED lights (ceiling lights) from eBay in March. I will admit in hindsight this was probably daft to start with but there we go. What's wrong is the lights have started to blow, last count half of them have…
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Purchased item from comet but seen cheaper.
Hi, Purchased a kettle and toaster from comet on 28 Aug 2011 and went shopping tday at makro and saw the same goods £15 cheaper. Can i take the goods back to comet and explain we have seen the goods cheaper? The goods are still boxed. thanks :beer:
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Indesit washing machine
I bought an Indesit IWDE 12 washing machine in April 2009, its one that is built into the cupboard. Today it failed to spin so took the load out, put it back, changed the program to spin and switched it on. It made a strange grating noise and nothing. I emptied the machine and tried to spin the drum but it wont move, it is…
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Pawnbroker
Hi I hoping someone will be able to offer some advice. I pawned a watch with Cash Generator back in 2009 whilst going through a bad time. The problem is that at the time i was made reduntant and our house was in the final stage of being repossesed and the car also so the watch went to the back of my mind and thought i…
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HTC Call centre
I have had a fault with my phone where it just turned off and would never turn back on. I have sent it in as it was still covered by warranty. The call centre then said the screen was cracked (which i had told them already) and I would need to pay £88 to fix a £150 phone So i complained explaining that the crack was on the…
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HP cashback - help!
Hello. I put this in Techie but might be more at home here. Any help appreciated. I bought a laptop from Saveonlaptops.co.uk which was £400 with a £100 cashback available to claim direct from HP. After I bought the laptop, I tried to claim the cashback only to find that I had to wait 30 days before claim. I have now waited…
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New Mobility Scooter Doesn't Work Properly - What are my rights?
Hi all, I bought a new unused mobility scooter from Betterlife just before last Christmas. I haven't had the chance to use it until now because of medical reasons. However I have tried it and it goes fairly well but then the battery cuts out. It will then restart several seconds later but it is always stopping and…
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Information held by solicitor.
Hi everyone Hope someone can help. At the moment my mum is a joint executor on a will with someone who isn't acting at all in the interests of the estate. The solicitor dealing with the estate also has a personal and commercial relationship with the other executor. We have a meeting with the solicitor tomorrow, based 200…
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Buying online with bankcard/paypal refund rights....
I have just brought 2 Disney tickets 1 with paypal and 1 with my card details through 2 different websites but have since found I wasn't informed of the best deal and if possible want to change them to different ticket types. I wondered if there were any no quibble refund rules when buying online within a certain timeframe…
