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Electronics in warranty but faulty, can I get a refund?
Hi, I have a question and my research on the web hasn't made it completely clear in my head, so maybe you guys can help. In April I bought a fancy freesat box on ebay, it was bought "buy it now" and with 12 months warranty. 3 months later it stopped turning on, I contacted the seller, I was told to contact the manufacture.…
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Double glazing company cut off BT cable! Not happy!
Hello, I'm looking for advice on behalf of my mom & dad and would be very grateful if someone could guide me in the right direction with this. They had a double glazed front door fitted by a small company last week, ever since then they could not access the Internet. Today their Internet provider sent someone out to have a…
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miss sold a motorcycle ?
What do you guys , and girls of course , think ? I was sold a motorcycle on the 30th July from a dealer. This is a racing bike so not road registered but the first time i took it out on the track it lasted 3 miles before the engine suffered a terminal failure . No , As i understand it any dealer sellinga car or motorcycle…
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Second Hand Car Dealer Rights?
My friend bought a second hand car 5 weeks ago and the car has completely broken down. My friend took it back to the garage and they are saying she has to pay £800 for the repair. The fault is the 'starter motor' and the 'Fly Wheel'. What are her rights with regards to this problem? I believe she may have paid cash for it.…
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Paid for an item that took 4 weeks to turn up when I was told one week! HELP ME
I went into a local jewellers to buy a necklace with my boyfriend. The shop did not have the chain that I wanted in my size and so ordered it in for me. I paid the £70 cost of the necklace and they said they would call me within the week to let me knoe when to expect the neclklace, and that it should be 14days max before…
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Company not collected Replcaed Item!
Hi All, I hope i'm in the right section this is my first post! I purchased a Projector a few months back and at the time I thought I had a fault with the unit, so I contacted the company I purchased the projector from and they agreed to pick-up the old unit and replace with a new one on the same day. The new Projector was…
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EBuyer Faulty Portable DVD Player - Warranty doesn't apply?
Hi there - first post so sorry if I make a mistake etc.... In February 2010 I bought a portable dvd player from EBuyer for my son. By August 2010 it had stopped working. I contacted EBuyer who accepted the return of the dvd player, had a look at it, decided it was indeed faulty and then sent my a replacement in September…
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Where do they stand?
Hey, I'm asking this question on behalf of my aunt who rang a local small electrical appliance store to order a new integrated appliance for my grandmother's new kitchen. The story is as follows.. She rang the store and ordered an integrated fridge freezer..was told the cost was £400.00 and it was cash on delivery. Upon…
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help returning watch bought on amazon
HI ALL, im new to this forum, so sorry if this is in the wrong section or anything. My problem is I bought a watch on amazon in January 2011 through a shop called great timing, after about 3 months a fault developed with the watch (screws came loose inside the watch and the face started moving around, the watch didnt keep…
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MCOL Help
Hiya Just wanting some advice on what to do next. I submitted a claim using the MCOL system on 11th January this year for £75, no interest, after trying to chase a particular company who took money from us. My claim was issued on 12/01/2011 - No Response from the "defendant" was recieved. So I submitted a judgment against…
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Tesco Direct Gave Incorrect Information
Hi All, :) I would welcome any advice on the following problem...I emailed Tesco Direct about a month ago to ask if the Silentnight 4 drawer beds they sold were full size drawers or could the continental version be bought. I received a telephone call from them confirming that if I purchased a 4 drawer bed from their…
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Fridge Bought From Comet Online 2/7/2011 Gone Kurput!
I bought a fridge from Comet online on July 2nd and it has stopped working. The lights are on but it is not cooling down! I phoned the service helpline this morning and firstly they told me that they have ordered parts and an engineer would be out to fix it on the 29th of August in other words I would be without a fridge…
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Argos Refund
Not sure if this is the right place to post but hoping I'll get some help. My step-dad bought me a baby bouncer as a gift from Argos last week using his Argos Store Card but he bought the same bouncer I've already got but the problem is he works late everyday and by the time he finishes Argos is shut so I was just wanting…
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Refund issue
Back in April, my husband and I bought a spa from an online website. We chose a 6 person tub, and got a chemical kit to treat the water from the same company at the same time. We set the spa up, used it a couple of times.... and then it stopped working. After almost a month of faffing, emailing and calling both the…
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Emusic.com taking money after saying it could not process my card
Hello, I saw an offer for a free trial at emusic.com and thought I'd sign up. To complete the application for the trial you have to give your card details, I tryed and it said that my card payment could not be processed and that I should try again later. I thought it was too much hastle and didn't go back to the site…
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Can you help? Event changed promise
Hi first time poster in this section and I hope you can help me. I entered a women's only cycle event, Cycletta, as it promised closed, traffic free roads. I entered in May and was prepared to pay well over the odds of usual entry only as it promised closed traffic free roads. On Friday, a month before the event, they have…
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DAB Tuner still faulty after repair. What next.
Hi, I have not found a clear answer to my question using a search so I am posting a new thread. I purchased a Denon TU1800 DAB tuner last year with a 2 year manufacturer's warranty. It has always had a problem with going silent on a frequent basis that I thought was an aerial problem as i was using the supplied indoor…
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Avoid Ebay Seller product
Have had a nightmare with an Ebay business over the past month+. Stupidly saw feedback was almost 100% and didn't look at the bad reviews. Unfortunately nearly every bad review was for the one product I bought -a bike rack- which aside from being faulty from the beginning was also an illegal design. Have been contacting…
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Lacoste from JD Sports
Hi guys, I'm after a bit of advice again! I bought a Lacoste polo shirt from JD Sports on the 24th June, i have only worn it once, and washed it once since it was purchased, but after washing (as per the label) it has shrunk length ways and gone mis-shapen. I wouldnt expect an item of clothing costing £45 plus to be such…
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Mis-sold room Hotels.com
Hello, I was told by hotels.com that a room could accommodate three beds so I booked it. I had the option to book other hotels or rooms at the time but didn’t due to hotels.com advice. Now the after emailing the hotel I booked directly I’ve discovered the room cannot accommodate. The prices for the alternative rooms or…
