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Avoid Ebay Seller product
PandorasJar
Posts: 102 Forumite
Have had a nightmare with an Ebay business over the past month+.
Stupidly saw feedback was almost 100% and didn't look at the bad reviews.
Unfortunately nearly every bad review was for the one product I bought -a bike rack- which aside from being faulty from the beginning was also an illegal design.
Have been contacting the company who insist I return the product - fair enough- but insist that I use one particular delivery company which only works with online orders and will not open properly on any computer I have used.
Not only has this been a hassle, but before I'd even been sent the product I had my money taken and then told I wouldn't receive the product without paying an additional postage fee. Even though it was stated as free postage to my area. Only then sent it after I told them I'd be opening a complaint and definitely not paying more money to them :mad:
Think I may just have to accept a money loss in this situation but avoid the bike rack at all costs!!! I won't comment on other products as seem to be a very good feedback record for other products.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=200591687254&var=500015544482&ssPageName=STRK:MEWNX:IT
Pan
Stupidly saw feedback was almost 100% and didn't look at the bad reviews.
Unfortunately nearly every bad review was for the one product I bought -a bike rack- which aside from being faulty from the beginning was also an illegal design.
Have been contacting the company who insist I return the product - fair enough- but insist that I use one particular delivery company which only works with online orders and will not open properly on any computer I have used.
Not only has this been a hassle, but before I'd even been sent the product I had my money taken and then told I wouldn't receive the product without paying an additional postage fee. Even though it was stated as free postage to my area. Only then sent it after I told them I'd be opening a complaint and definitely not paying more money to them :mad:
Think I may just have to accept a money loss in this situation but avoid the bike rack at all costs!!! I won't comment on other products as seem to be a very good feedback record for other products.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=200591687254&var=500015544482&ssPageName=STRK:MEWNX:IT
Pan
0
Comments
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What is illegal about the design?0
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I echo the post above, why illegal?
They have already sold 544 and a quick reading shows lots of positives for the same item, I haven't found a neg yet for it. There is nothing on that sellers feedback that would suggest a problem to me.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Where are you based? Although free postage, is says in the auction some areas incur a £5 charge, Scotland for example for items >1KG which I assume this product is.....0
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Whats illegal about it ?0
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Why not just send it back using your own choice of company?
How is it illegal? Covers your number plate and lights? Most of them do you will need a trailer board or try a different design.Censorship Reigns Supreme in Troll City...0
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