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Car Dealer - ? Breach Of Contract
Hi All, Wondering if anyone can help me? I purchased a used car from a car dealership last Friday by paying a deposit of £1000 on a vehicle costing £35000. We were meant to pick the car up today. However, the dealer has rung in a panic to say the car is no longer avaliable and they can't source a replacement vehicle of a…
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Problems with Keynoir
Hi I'm interested in hearing people's experiences when using / dealing with Keynoir. Am aware Martin recently published a blog post on Group buying sites. Has anyone taken advantage of their 'refer a friend' promotions which take place on selected Fridays? Having taken part in 2 separate promotions so far, I'm the least…
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Paypal Currency confusion
I wonder if anyone can help... My OH has just purchased an item from a website and when the item went through the Paypal checkout it came up in US dollars. Checkout was completed and the item has been dispatched to us. Today, we have received an email from the seller demanding more money, as he forgot to change the…
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Credit card protection VS Hard Drive
I am going to buy a PC very soon and was wondering if it was worth putting a purchase on a credit card for it's protection, however I've heard, that devices, that include hard drives are not covered. If that is the case, I'd rather pay with a debit card and save on a c/c charge. Could anyone please clarify
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bought dsi got a ds
Bought a white dsi console off line from cash generator. today it arrives and it is a boxed white ds console.. Have checked my order details and clearly states its a dsi that I bought and when looking at it online there was photos of a dsi and a description stating what a dsi console can do.. Will I be able to get a refund…
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How to report Sale of Goods Act infringement?
Back in February, I disputed the quality of a memory foam topper that was sold to me. It's density was about 50% of the claimed amount. After sending out letters outlining my rights under the sale of goods act, I was eventually refunded the value of the mattress. I was not, however, refunded the £20 postage I paid to…
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Deposit paid -car not needed due to poor health
Dear All My mum paid a £1k deposit on a second hand car from a well known dealership 3 weeks ago. Unfortunately, since then she has been hospitalised and her condition has deteriorated somewhat that we haven't been able to go to the dealership and pay the remaining balance. I spoke to them today and explained the situation…
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Faulty Fridge
We bought a Hotpoint fridge for £275 18-19 months ago from Laskys( Comet group). Laskys on the phone tried to avoid even mentioning the SOGA and went straight into a spiel about £ 130 + repair charge. When I mentioned SOGA they said " oh you want to go down that route" then said not interested and it would still be £65…
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Am I right or are they?
Last week I bought computers from E****r on the Internet for £517. They acknowledged order and debited my Credit (not Debit) Card & stated that 'This email is NOT confirmation of acceptance of order; official confirmation of your order will follow. Later that morning I received an e-mail that stated "your order no *******…
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Argos didnt contact me to arrange item delivery-complain in store, online, or phone?
I ordered a large item from argos at the start of the month, and it stated on the receipt online that I would be contacted within 2 weeks to arrange a delivery date. I never did get that phone call or email. I have heard that argos online are useless/slow when complaining to them, so I am wondering if can complain about…
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please delete
have edited my post as i wish to have it deleted if poss as its now been resolved with the company Thanks :-)
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Gym changed hands - can I cancel my contract?
I want to cancel my gym contract because I am expecting a baby and am not using the gym at all. I just found out the other day that my nice small independent gym has been bought by Bannatynes. I didn't want to join a Bannatynes gym which is why I joined this one instead! Anyway I am guessing my 12 month contract (ends mid…
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Faulty TOMTOM help!
Hi My other half is a Trucker and we bought a tomtom 'truckers' satnav which cost us £400. Its faulty and tomtom are refusing to help him and have refered him to the company who sold it him and they are saying that its nothing to do with them and to 'wipe' the screen to see if that helps! We can't afford a new one and…
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Shoes Faulty, returned without the original box???
I bought some designer shoes online a few weeks ago to wear at my friends wedding, they were delivered as expected, I tried them on and they fitted fine and were exactly what I wanted so I put them away until the special day. My parents used the shoe box to send a parcel to their friend. On the day of the wedding I took…
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Claim against Parcel2go courier company?
Anyone have any thoughts as to what to do in the following circumstances - I instructed parcel2go to deliver a large item, which has a value of £240. Parcel2go accept their courier lost the item and they offered me £50 compensation on the basis I only selected £50 worth of insurance cover when I booked the courier. I…
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DSI Faulty
Hello guys, I ordered a Red DSI £186.00 from the catalogue and when i came we switched it on and the screen was cracked. I returned it with a note explainung the items screen was cracked, hence me returning it. A few days later it was credited to my account. Around two weeks later I got a parcel, opened it, and it was the…
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Waterstones 3 for 2 refunds
This is a situation that was actually satisfactorily resolved but I thought it was quite an interesting one and wondered what people's views were. Some time ago I bought three books for the price of two in Waterstones. Half way through reading one of them I discovered that 50 or 60 pages were repeated later on in the book…
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When is an online contract accepted?
This weekend I was looking for a new rc helicopter and came across a site in the USA that had made a mistake on pricing and was selling (in a sale) a heli for $1 plus delivery instead of $800. Now without much hope (and being cheeky) I ordered one, got a confirmation email for it and on the site my order went from pending…
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do I have to pay a 2 year old invoice?
Hi I made a will back in 2009, I was invoiced £143.00 and I sent off a cheque. I had a phone call from the company today, their first contact with me since 2009, saying they hadn't received payment. I have checked back and they are right. I can't believe I didn't notice at the time. I really do not have that sort of money…
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Can retailers over label products wih higher prices?
Hi, I recently went into a local well known home and fashion store to buy a duvet cover. I found the one I wanted but noticed that the price had been over-labelled with a new higher price, leaving the older lower price on the cardboard of the product, can retailers do this? I thought they couldn't but cant find the info I…
