-
Very.co.uk problems
I have to apologise for the SUPER long message but its in details from what i am sending to very.co.uk as i have had massive problems getting a refund and now its stepped up another level!! On Saturday 23rd of July I placed my order with your company after setting up an account for the first time. I had found the product…
-
Advice needed on making a Small Claim
Hi Folks, I seem to be getting dazed & confussed by the process of making a small claim against someone for an item purchased that was not fit for purpose: The turbo on my car failed, the reason for the failure was breakdown of my oil viscosity "Lack of proper lubrication". At the time this happened I was on my way to the…
-
Ebuyer product replacement - faulty motherboard
HI folks, I built my own PC a few months ago, from a bundle I got from EBuyer. Everything was ok apart from the RAM slot on the motherboard - the RAM slot has never worked from day one, I sent the motherboard back to get a replacement, but ebuyer are saying the pins are bent on the CPU and their not going to replace it, as…
-
Product Mis-Sold
Looking for some advice on this one... Customer buys a product (A TV) in January. Customer asks a question ("Does this TV go on the internet"), customer told "yes" buy salesperson. Customer finds out that the TV doesn't go on the internet so calls the store to ask what they are going to do about it (in August), and claims…
-
Misleading website advert. Can i get my money back?
The advert is this: http://www.vauxcentre.co.uk/index.php?product_id=441517&option=Prod_detail&image_id=157754 I thought there was perhaps a problem with the website which could be taken advantage of. It read to me as the following: O/S headlight: £40.00 N/S headlight: £40.00 Yet if you order "both": £40.00 Result!! +…
-
TJ Huges Refusing refund on bed
I purchased a bed from TJ Huges in July 2010 for £230. I paid for it by debit card from their website. It seemed a little flimsy when I put it together but thought I'd see how it went. By April 2011 it was totally knackered so contacted TJ huges to complain. They told me I had to contact the manufacturers myself (a little…
-
Who is right.
I bought a pre owned game from Gamestation and i dont like it, the trade in price is 1/3 of what i paid so i said that i think i can just return it no questions asked within 7 days for a full refund (i have the reciept). My husband said thats wrong as if it was the case everyone would be buying games and completing them…
-
Has anyone had any problems with Bicast sofa from Furniture Village
We bought a sofa from Furniture Village in 2006 and was sold the sofa as 100% leather. Over the past three month the top layer has been peeling off and found out that it was bicast leather which is not 100% leather. I called Furniture Village and told them what was happening and they sent someone out who confirmed that it…
-
kitchen company gone bust
we have a bespoke kitchen made by a company who have now gone into administration and as far as I can find out have vanished into the ether. unfortunately the kitchen has now started to show a couple of flaws which lead me to believe it is not the quality we where originally promised (and also may explain why we never got…
-
item received not the one pictured
My 10 year old son has just purchased a scooter from Argos, when he got it home he was immediately out playing on it so we didn't really get to see it. It has now developed a fault and on closer inspection, we have realised it is actually not the the scooter that is pictured on the website in the item description. The…
-
Cheque Centre taking money without consent
Hi all, new to the forum and im looking for a bit of advice for a friend, wasnt sure where to post this either. She had a payday loan with cheque centre and lost her debit card, got a new one and was paying paying back the loan on a month by month basis as agreed by them, last month they took her new debit card details.…
-
notice of dissolution intent
Hi As a Claimant, the defendant owes me money. I have been awarded summary judgement and have issued a warrant of execution. I have just received a notice of dissolution intent from the defendants representatives. Is there anything I can do? It is alot of money which we really need. Thanks
-
Threatened by the courier on my doorstep - very upset
Please bear with me.... To cut a long story short, I run a business from home. I ordered some stock from a supplier who I have had a long relationship with. The stock never arrived but the courier company sent an email saying it had been signed for and the name of the person who signed. I phoned up my suppliers and they…
-
Second hand but still counterfeit goods sold to my 10 year old son
My 10 year old son spent a four weeks saving up pocket money to buy a Game Boy Advance (GBA) game. A couple of days ago he bought it, Pok!mon LeafGreen. Cost him £6 for the unboxed previously owned game. The game was acting oddly this evening so he asked me to look at it, it was constantly deleting his saved games after…
-
Item not delivered on specified date
Hello, I purchased a new processor from Ebuyer and selected 'delivery within 2 working days' and paid extra for the privilege. The item was delivered 3 days later, causing me problems so should ebuyer refund me the difference in postage? I understand that it will only be a few pounds, but its better in my pocket then…
-
Can i get a refund or dose it have to be a credit note ?
Hi wonder if any one could help me. On wednesday i phoned up a motor bike shop to order new tyres. Paid by card and was told will be in within 48hrs. I phoned them today to find out if they were in but was told that Michelin where they were ordering them from dont have them in stock at the moment so wont get them till the…
-
Reasonable length of Time - is 2 years too long?
Hello I brought a refurbished apple ipod nano from Tesco back in June 2009 It has not been used too much a few months back it just died (frozen), it does not respond at all now. As per consumer act a product should last a “ Reasonable length of Time”. I wonder if anyone can advise if 2 years is too long or I have got any…
-
replacement sufficient
I bought a pack of 4 screw fit pearl candle bulbs, about £3. First bulb lasted few months. one day I turned the lamp on and the bulb went out. I realised it was broken so i decided to change it. I took out the replacement bulb & switched off the lamp. I then grabbed the old bulb, but as soon as I started turning it, I…
-
Faulty item - who has to deal with it?
I bought a printer from Tesco on 9th July this year, had to take it back as it was faulty. Got a new one, all was well until I tried to use it yesterday. Now no power getting to machine so I ring Tesco helpline get put through to Canon they say take it back to exchange it. Tesco's however say its past the 28 day guarantee…
-
returning shoes
Hi, Just wondering, I bought a pair of shoes from a high street store, they were fine on the store but now one worn them today they are cutting my feet to pieces as the material round the seam is rough. It's caused blisters on my heels and both sides of my foot Can I return them as faulty or is it tough and I just have to…
