-
Domestic and General - should I kick off with them?
Bought a Samsung vacuum cleaner from Comet last October. It came with a 5 year parts and labour guarantee at standard. I have the warranty card in my hand. Today, I get the (Comet badged) standard mailshot from Domestic & General saying thay my guarantee is about to expire, blah, blah, blah, and to spend money with them to…
-
Mis-price - Where do I Stand
Hi, I made an order last week with an online company and it looks like there was a problem with their website and it was giving more discount than it should have done. The problem has now been flagged up and the company have been in contact and asked for either the money or the goods back. I was just wondering where I…
-
ps3 repair rip off?
I took my ps3 to my local pc repair shop to fix a recurrent auto shut down issue, considered to be an over heating problem. They said they send them away for £85 fixed with a 3 month garauntee. So we sent it off and a (good) few weeks later it came back. We collected it and paid the £85. We tested it very breifly and it…
-
DFS is pants
After three months waiting my new three and two seater settees arrived, .....one Black and other other Brown. I have already disposed of our old suite, I was told that they will have to reorder again and I will have to wait another three months. I was told snootelly that "we don't stockpile them you know" When I asked what…
-
Optician is keeping my NHS voucher is this legal?
I recently had an eye test with D&A and I made it clear I would not wish to buy their glasses. I wish my prescription to shop elsewhere. Unfortunately I am being fobbed off with poor excuses. The prescription needs "signed" by the optician. "He is not here, and he will be back in 4 weeks" Would anyone accept that in any…
-
Fleeced by a car hire company...any advice?
Can anyone help me? I recently hired a car and it was vandalised outside my property; nothing major - someone just punched the wing mirror off (nice). As it was still attached by springs there were a few minor scratches (and I mean minor) on the door, but other than that, it was fine. I took it back to the car hire firm,…
-
Parcelforce nightmare!
Hi everyone I was wondering if anyone had any advice with regards to a courier issue that I am having an absolute nightmare with. Basically I posted a TV broadcast tape to France using Parcelforce next day delivery. To my suprise the tape did not arrive within four days, and upon chasing it I finally discovered that it had…
-
Microwave order not being honoured
I bought a microwave from a proper online shop for a discounted price on 11th Aug and received a confirmation email worded as such:We have received your order dated 11-08-2010 13:27. It is now awaiting processing and will be dispatched shortly. To confirm the order, we have listed the products below: 1 x PANASONIC…
-
Laptop - Faulty after 32 months (core component failed)
Hi, I purchased a laptop using a British (UK) Credit Card, whilst living in BC, Canada in Oct 2007. Little did I know at the time that the laptop had a faulty core component (the graphics chip) that would fail as time passed on. I'm in the UK now. The laptop (Asus G2S) was under a worldwide global warranty for two years…
-
Car nightmare - help needed please!
Hi Please be gentle - this is my first thread after having the weekly emails for the last few years! We have a Citroen Picasso and in January this year we were told that the turbo charge needed replacing - a cost of £1800. After two weeks it failed again and the garage replaced it, it went a third time and the garage asked…
-
Conservatory guarantees
I'll (hopefully) be moving house, and we're due to complete in a few days. One of the things that's possibly going to hold things back is the guarantee for the conservatory. Our solicitor hasn't received it yet (the sellers have misplaced it) but we're told we can still complete if we're happy to have it forwarded on to…
-
Dodgy moonpig Flowers
I got a lovely birthday bouquet from my BF last week, It looked stunning in the box, but three days later it was dead. I emailed Moonpig and they said sorry i was disappointed. I was expecting something more really as my BF paid a lot of money for them. Is that acceptable for them to last 3 days? If I had got them from the…
-
Faulty fridge - refund - sale of goods act??
Hi All, We recently (end of June) purchased a Hotpoint fridge freezer online, Last weekend my wife opened the door and it fell off! The hinge just disintegrated and the only thing holding the door on was a wire at the top of the door.... We initially contacted Hotpoint direct to get it repaired, but have since decided that…
-
100% MB Guarantee...UNTIL YOU BUY!!!
Hi How can a company advertise a "100% Money Back no quibble Guarantee" when they turn round and say that you can NOT have a refund because you accept there terms and condition when you BUY the service which state that you do not get a refund. What kind of guarantee is that? So you go to there site. Says 100% No Quibble…
-
Unfair charges by Swift Fire & Security
Hello all. Can someone please advise me regarding an issue with above mentioned company. Last year, I accidentally cut through a cable which was going from the control box to the outside alarm box. I rang the company straight away, who sent an engineer the following day. The so called experienced engineer took 2 hours and…
-
Not so Perfect Home(relisted coz of moaners)
I have 3 separate agreements with Perfect Home,two which i pay for and one my partner pays,mine is paid through my bank card for a set payment,my partner didnt pay for the one he is ment to and they rung me so i explained what had happened and that i would be in the following friday to pay,they said ok and left it at…
-
Not so Perfect Home
mad::mad::I have 3 separate agreements with Perfect Home,two which i pay for and one my partner pays,mine is paid through my bank card for a set payment,my partner didnt pay for the one he is ment to and they rung me so i explained what had happened and that i would be in the following friday to pay,they said ok and left…
-
Old Money was taken off a member of my family by cashier
I had recently found a 1993 Charles Dickens £10 note from an old jacket from our attic and after i saw it i put it into my wallet so that i could maybe exchange it at the post office later. The next day because i had owed my sister £35 i gave her my wallet to take out what i owed her and later that day i got an angry phone…
-
Double glazing company stalling on fixing our windows
Hi All, would be grateful for some advice... We had new windows / doors fitted in December for the whole house from a local double glazing company (did a search online and found no complaints), the windows came with a 10 year guarentee. 15 weeks ago we noticed one of the welds in the door is cracked. We contacted the…
-
Comet, Wrong or Right?
This post is on behalf of my mum and dad. In January 2010 my parents bought a cooker from comet along with its guarantee and during the purchase they told my parents that the guarantee would cover anything such as faults except if the damage was created on purpose. Well near end of April my dad noticed that on the right…
