Domestic and General - should I kick off with them?

DazCM

Bought a Samsung vacuum cleaner from Comet last October. It came with a 5 year parts and labour guarantee at standard. I have the warranty card in my hand.

Today, I get the (Comet badged) standard mailshot from Domestic & General saying thay my guarantee is about to expire, blah, blah, blah, and to spend money with them to extend it.

It categorically mentions the warranty expiry date being 16th Oct 2010 - this is plainly untrue. I'm in the mood for a fight, is it worth pursuing with them? Is it almost fraud on their part? Obviously someone who doesn't have my (freakishly!) good memory could quite likely sign up and then pay for something they don't need.

Any thoughts would be welcome.

Sandoval

Throw it in the bin and move on with your life?

In the mood for a fight? Aren't there better ways of spending your time?

DazCM

Sandoval wrote: »

Throw it in the bin and move on with your life?

In the mood for a fight? Aren't there better ways of spending your time?

Thanks for the reality check. I'm normally a really placid person but these Domestic & General letters always wind me up, and I know they shouldn't.

I just really fancied giving them something to think about for a change.

Sandoval

I doubt you're going to change how they operate with a phonecall.

Just ignore it it's not worth wasting your time.

Esqui

Probably a system bug, where the item triggers as a 1 year guarantee.