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Direct Debit taken early
Hi, Need some help with this one, as not sure where we stand. The other half was contacted from a company calle 'The Money Club' who said they could save money etc. They needed to take £1 from our account by direct debit, but we can cancel it if we didn't want it, or it is £98 for the year. The £1 was taken on the 30th…
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PayPal Chargeback and dept collectors...
Hello everyone. A couple of years back I made the very costly mistake of selling a mobile phone on eBay. It was snapped up really quickly and I exchanged numerous emails from the buyer, confirming the sale etc but was cautious after they hadnt paid after a few days. When they eventually did pay, via PayPal, I waited…
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Refund When Company In Administration
My daughter bought a pair of shoes for £30 (presumably paid cash) about 2 weeks ago, and they broke after 2 wears. She bought them from one of those stores that operate from inside Debenhams. I'm aware that ordinarily she'd be entitled to a refund (or an exchange if she so chooses). However, although they're still trading,…
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Removal company quote
Hello, I got a quote from a removal company to ship my things abroad. I sent them a list of what I was taking and they sent me a quote. They said sign the quote and send a deposit to secure the price which i did. I paid in full before they collected my things. They are now saying that i have to pay an additional £5,750 as…
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Orange Mobile Broadband Help
Hi, I could do with some help please? I have a 18 month contract with Orange for mobile broadband. Basically since the 28th of April i have not been receiving the service i had previously. The internet is none existent and takes ages to load a page. I ahve spoken to Orange who agree they are at fault and have notified me…
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am i entitled to a full refund
hi, my dad who is elderly and dissabled had a mobilty scooter saleman round today, he brought with him a mobility scooter worth £2,000. my dad liked the scooter as it was a good solid scooter and paid £2,000 cash for it, but he is now having second thoughts as it has left his bank account quite low, he said the salesman…
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Faulty pressure washer - company in administration
Last year I purchased a Big Blaster 2 Pressure Washer from Wolf Tools. The pressure washer has now failed under the guarantee. I understand that the company went into administration. I paid via Egg credit card. Can I get my money back via Section 75
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Tesco refuse point blank to cancel an order even though item is out of stock
I tried ordering a videogame from Tesco entertainment earlier today. The website didn't mention the item out of stock. In fact when ordering it mentioned the despatch date being for today (20th May). I placed my order and was waiting for a confirmation email which didn't seem to be appearing. So around an hour after…
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Misold a car ,faulty turbo.And lying Salesmen
Hi al,first of all apologies if youve read this over in the motoiring section but its consumer advice im after and not a discussion on which cars are the best and how to drive them. Two week ago we test drove an 56 Audi A3 1.9tdi 80k ,thought thats a funny noise sounds like a police siren in distance. "That's normal…
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Reliable website? Blue Nile
Hi, not sure if this is posted in the right section but we're looking at buying an engagement ring from the website Blue Nile and wanted to know if it was safe/reliable? Any suggestions from somone who has used it? Or tips on checking if it is safe? Thanks
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JML paint mate pro
We bought one of these for the ceilings, i bought some Dulux one coat matt but the results are rubbish , we've done the living room ceiling 3 times now and it still looks all patchy, do you think i can get my money back?
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Littlewoods payment - help!
Around the 14th of this month i looked online at my littlewoods account to see the min payment due. It was avalible to pay, so i payed there online. Today i recieved the statement in the post, issued one day after i payed. It showed my payment but it states the min payment is still to be paid, though it's already been…
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Missing camera
Hi All I bought a camera from an internet-based company which I later discovered had a fault so I took it in for repairs. I explained when I did this that I would be moving but didn't have my new address which they assurred me was fine as they would contact me before posting it. I had previously lost my mobile so gave them…
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3 Mobile Broadband
I'm sure that this is a fairly regular question, apologies if it has been answered recently. Last November, I signed up for mobile broadband on a £15 month rolling contract to use with my laptop. In mid-April the quality of the signal at my home dropped to a point at which the dongle was no longer usable. I enquired about…
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Where to turn to next? (reg. Working Mens Club)
Ok, I'm posting this on behalf of my dad (he couldn't use a computer if his life depended on it lol.) Basically theres ongoing problems in our local working mens club since the new committee came in. If any of their family/friends want to book the main room for parties etc... the new committee are forcing the elderly…
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share dealing service mistake
I have just receieved a letter from my share dealing service They say in Oct 2007 they paid the same dividend to me twice - a small matter of £584. They say they want this money by the end of the month or they will take it out of my trading account. I remember something happening around that time but I wasnt fully sure…
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Please help!!!- they sent me an empty cardboard box!
I bought some headphones from ebay, and did not receive then- it's been two weeks. I filed an 'item not received' claim via paypal, and then immediately, the next day, i received a recorded delivery package- on the package, it had the sticker identifying the company- company name, address etc. I opened it to find an empty…
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Hole in Warehouse Trousers- How do I return
I bought a pair of harem trousers from Warehouse a few weeks ago and wore them for the first time yesterday. About halfway through the day I noticed there was a hole about the size of a pin head on the right leg. No idea how it got there an as it was there first wearing if it' been there before. How do I take them back or…
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sale of goods act 1979
just a quick one can anyone point me in the direction for a templete letter for the sales of gods act as im trying to get a replacment PS3 as a few weeks ago i had the so called ylod tried sony but no help what so ever thanks maka
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Was Now Save Messages - Are they breaking the law?
Hi Guys, I would like to understand if there is any law on retailers displaying was now save massages on line? For example; I am was looking for a WMD960P washinf machine but i was inform by Hotpoint that is has been replaced by a new model WMD962P. It has only just come out yet there is a site claiming a save message of…
