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T-Mobile refund issues
Thought this would be better placed here, than in the mobiles bit but anyway, the problem: In about the end of March I ordered a Desire from T-Mobile, paying £130, gave it a week or so and phoned up (as people will probably know, they had stocking issues) and was informed that they had no idea when they'd get the phone in,…
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Faulty Camera
Hi all I bought a camera March 27th 2010 from Currys. I've used it a couple of times, once for Easter and once for a day out. It's now developed a fault. It's giving a system focus error, and doesn't focus. It's a Panasonic DMC-TZ65, which I got in a sale for £149.99, reduced from over £200. I also took out an accidental…
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Please Help :( Be2.co.uk internet dating site nightmare
Hello I have been recommended to come to this site as I have no idea where to turn to. I'm absolutely devastated about a horrible situation that I'm in. I have fallen prey to Be2.co.uk internet dating site's ridiculously hidden and confusing Terms and Conditions. I signed up for the one month trial for £5 and didn't see…
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Hotel is trying to charge for Breakfast after we have checkout?
We have just got back from a 3 night stay at the Headlands cottages in Newquay, Cornwall. We booked online for a self catering 3 night stay, when they sent our confirmation it had on it that breakfast was included. So the first morning we arrived at the breakfast room in the main hotel, We were told that this was a mistake…
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The disintegrating blouse!
Help :( I bought an expensive blouse from an online retailer (also has a high street presence) and wore it for the first time last week (for the fabric-minded out there it's polyester and has the appearance of thick chiffon ;) ). Anyway wore it once for a few hours under a little cardi, got home and found one seam has…
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DSG Rebranding goods
Hi all Just wondering how often DSG sell rebranded goods. I once bought a monitor from PC World, it was a very good price, and made by a reputable manufacturer (Philips) When I tried to register it on the Philips website it wouldn't work, and upon emailing Philips I got a reply that they didn't actually make that product.…
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Discounted gift vouchers - lost in post
Hello all, I am new to the forum. I ordered some gift vouchers (more than £200 worth) from a discounts and offers website for my husband's birthday. They offered two delivery options, royal mail special delivery at £4.50 or royal mail first class for free. However, they stated on the website that if royal mail first class…
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Southern Gas Network - Access to my home??
Southern Gas have been performing main replacement in my road since Tues after the May bank holiday. This morning as I left my house I was stopped and told either today, Thurs or Fri they would need to access my house to replace the pipes into my and my upstair's neighbours meter. This was the first I had heard of it. I…
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Help, I have to pay £1500 for a gearbox on a new car thats in Warranty
Hello, My Dad purchase a brand new Aixam car Last March, from a motor dealer. The car comes with a two year warranty. Two weeks ago his gear box went, unfortunately this will not be fixed under the warranty, the garage have stated that the gear box damage was due to driver error, now i am not sure if this is true. What i…
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Only a partial refund within warranty?
[FONT="]Hello everyone, I'm having a spot of bother - this is one for you techies out there. I purchased a graphics card from overclockers.co.uk for £165.35. I received the item but within a year it had broken. It was RMA'd and they said it was covered by the 2 year manufactures warranty and they sent it off to be…
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Goods still delivered After the order had been cancelled
Just want to check my rights before I have a conversation with this company. Fri 14th Ordered some champagne to be delivered on (Mon 17th) for my friends 50th Birthday - got an email with date of delivery address etc- job done I forgot about it. 2 Days after the order (sun 16th eve ) I checked my emails The company had…
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Help - Want to quit Total Fitness!
Hi, I took out a gym membership with Total Fitness last September with the intention of going every day... of course that didn't happen - at the time I worked shifts so had time to go in the morning, after work etc, but now I work Mon-Fri 9-5 and by the time I finish work I simply don't have to motivation to go, so in…
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Washing machine and comet
I need some advice here folks. In Feb of this year I purchased a Panasonic washing machine from Comet and it came with a free 5 year warranty. 2 years as standard, the further 3 years after sending off a claim form and proof of purchase to Panasonic. My form was returned with Panasonic saying Comet had opted out of this…
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New ASDA Return Policy or did I just get fobbed off my staff?
On Saturday I bought 2 new dresses in my local Asda. The store has no changing facilities so I bought the same dress but in 2 different sizes and thought i'll try them on when I get home. Yesterday I planned to take the incorrect size dress back but couldn't find the receipt (paid by cash). But as it still had the George…
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Faulty Patio Set - What are my rights?
Hi I recently ordered two patio paving kits costing a total of £250 paid on credit card. They arrived in good time and my friend was laying the patio and halfway through the pack noticed that two slabs were broken, ie. totally unusable. I contacted the company and asked them if they had a local stockist so we could pick…
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Smarties Cookies!
Hah! On saturday I bought smarties cookies, only to open them at home and find they were burnt to a crisp! They were inedible and resembled the texture of ginger nuts! You could chip your teeth on them! So given that I watch what I eat and work out all week so that can have something bad at the weekend I went back to the…
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returning products
hi, i bought a tv which went faulty within 3 months, which was then replaced for a new one, which was the same brand. This tv developed the same fault approx 2 months after recieving it. This tv was repaired under warranty, however the tv has now gone faulty again with the same fault within about 2months of the repair. The…
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Gesture of Goodwill - Strange offer
Not sure this is in the right forum but.. I've had loads of problems recently with a Plumbing company who I called to fix my leaking tap and loose pipe work. * The first appointment I arranged they called with 15mins notice and cancelled after I took half a day off work * 2nd Appointment - came and assessed the problem -…
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Item in a sale - Help
Hi ,if something has been given a sale price offer one week, can that item be then repriced in the sale BUT at a higher price and remain in the so called sale ?
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GROUPOLA ..help needed
Hi Yesterday I purchased a deal from Groupola, then booked hotel and coach (non transferable) Today I've rec'd email from Groupola saying expiry date on voucher should be July 2010 not August 2010 as printed....I've made bookings for August...what can I do? Any advise welcome , Thanks