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E system Laptop fault
hi can anyone one help? i have seen a similar promlem on here this has whats made me realise there is a manufacture problem. i brought a e-system laptop from pc world around 2 and half years ago the battery has never had a long life span and always needed charging . i have had to buy 3 chargers in this time as they keeps…
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Help!!
I enquired online with a company who make flags to design me a flag. They sent me a quotation online for the flag with a picture of it for me to agree that it was what I wanted, I said 'yes thats fine, please send payment request'. The then sent me a paypal money request. I decided I did not want the flag made as I had…
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Welcome Finance - Please help
Hi! In 2006 I took HP for a car with Approved Car Finance (they work for WF). On the day the rep I was talking to said clearly (I have witness) that if I want I will be able to return a car after 2year period (original agreement was 4years) and I will not have to pay any money after that. For 2 years I paid very high…
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Anyone used Eyeexperts for glasses?
I ordered a pair of glasses online from eyexeperts who promise delivery in 28 days. I'm still waiting way beyond that and having difficulty getting hold off them on the phone or a reply by email. Has anyone elase had similar problems with them?
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Advice needed re section 75
Hi, I recently bought a granite sink online from sinks-taps.com which was delivered buy thee in house driver. I had a quick check of it and all seemed fine, (it was delivered to my work). I took it home ( 4 miles away ) and there it stayed for 48 hours unyil my builder took it out the box to fit it. He phoned me to say…
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Play.com False advertising - what are my options?
Hi I have just bought an ASUS netbook from Play.com with an advertised 6 cell battery. However it has been delivered with a 3 cell battery. When I ordered the netbook it clearly stated that it had a 6 cell battery on the spec sheet, indeed this was the main reason for buying this laptop. However when I check the website…
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Internet Purchase - 7 day refund?
I bought a holiday on Sat 15/5/10 on the internet and paid with a credit card over £1000 in total. Today I have found that I could book the flights via Ryanair and save over £500 so I would therefore like to cancel the flights / whole transaction, get a full refund and book the flights / accommodation separately. I have…
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Section 75 claim stuffed by staff discount?
I have attempted to obtain a refund for some furniture using Section 75 of the Consumer Credit Act 1974. The bank has stated that my claim cannot be considered because although the furniture was purchased on my credit card, the original invoice is in the name of my nephew. (The reason for this is that he works for the…
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What personal information is avalable, who provides it(source) and who can access it?
I hope this is the right place to ask this question. As one applies for credit, attempts to rent a home, buy a mobile phone, apply for a job or even buy something online, more and more companies now do checks on you as an individual. I was wondering whether there is a detailed and definitive guide to explain: What personal…
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Help with M&S complaint
Ordered and paid for 2 cabin bed in full on 29 Dec 2009. Almost £1,000. First got a letter addressed to my mum (who lives in Ireland and we live in England) saying that they couldn't contact us about delivery. Worried that they were going to deliver to Ireland. Won't speak to me as it is my husbands name on the account…
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damart
my wife placed a order with damart , wrong item in package ,tshirt instead of shoes , on contacting damart ,they sent email for all details , which were sent by return ,now Thank you for your e-mail. I have cancelled the order, the adjustment will show on your next statement. The label that you need to put on the parcel to…
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Car Deposit
SORRY ABOUT THE MASSIVE EXPLANATION. My 67 year old mother purchased a new car from a franchised dealer. She bought the car on 26th February. She thought she was buying the one off the forecourt and the "estimated delivery date" was 11th March. Her old car she thought was on its last legs and urgently needed a new one -…
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Unauthorised Debit Transactions
Hello I am after some help and advice. A company called streamline.net took money from me without permission and will not give it back. . Part of the terms and condition means you must have a valid debit or credit card regestered with them. I had sent. I used to host 5 domains and now host 4 with them. They billed me for…
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6 faulty cookers and counting....
I need help before I lose my mind!! I ordered a Zanussi gas cooker with double oven from Comet on Easter Monday. We arranged for it to be delivered and fitted by one of their Corgi registered engineers 2-3 weeks later. Cooker arrived but the gas engineer said both ovens were faulty but the hob worked. He told my husband to…
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Utility Warehouse (Telecom Plus) Discussion
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stolen holiday - what are my rights?
Last year I booked a holiday for my family to travel abroad in June of this year - the problem I have is this- My husband and I have now seperated and they have put his name as lead passenger on the account as he was in a relationship with the travel agent. He says that neither I or the children can go on the holiday as it…
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Disasterous holiday
Hello everyone Just wondering if anyone can offer me any advice. Have just returned from a fairly disasterous holiday, we rented a villa, via an owners rental website but paid by cheque in pounds direct to the owner in UK (villa was in America) On arrival we found that it was unsafe - our baby could fit through the gaps at…
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123-Reg: Very Slow Hosting
Hiya, Couple of questions: I have a website hosted with http://www.123-reg.co.uk (part of WebFusion). I would estimate that around 30% of the time (that I try and browse it) my website is running *very* slowly. To the point that most sensible users wouldn't bother and would just click away! I email their support staff when…
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Panasonic HDC-SD9 Camcorder
Hello all, My post is regarding the UK SOGA and 1999/44/EC consumer protection acts and more specifically how to enforce them. Short story: I purchased a Panasonic HDC-SD9 camcorder from Amazon.co.uk who up until now I have respected as a responsible etailer. The camcorder was purchased 24th September 2008 and has an…
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Plasma TV delivered with smashed screen
Hi MSE, I recently purchased a plasma TV and it was delivered while I was at work. When it came round to unpacking it I discovered the screen was cracked. I've taken some photos and repacked it into the box. Two questions: 1) Am I within my rights to ask for a full cash refund as opposed to a replacement? 2) Are there any…
