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Damp proof guarantee
Ive recently had damp work and damp proof course. This all seems to have worked but the contractor is reluctant to provide the guarantee as promised. I agreed to pay him half after the work with the guarantee to follow. He now doesnt answer calls or reply. We're both out of pocket. Does anyone know the best course of…
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Can someone tell me about moneyline?
HI I organised a delivery through a website and the courier's taken my money but not yet done the job. Can moneyline help? Is it simply just the small claims court online, or is it more of a dispute resolution service. I don't really want to sue the bloke, I just want my money back so that I can pay someone else to do it,…
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Dont know where to post this?
Just general advice we brought a TV from Comet and the bloke told us we could have it 12 months Interest free, so great we went ahead signed the contract and lo and behold 1st statement shows they take a select amount each month say £35.00 and pocket half and add half back onto the total. So now were stuck, we want it paid…
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Can't get in contact with Company, help!
I joined Avagoo last week, a web hosting company that was voted #1 on independant review sites. A week later i have realised that it is rubbish as i cannot do anything on it and I can also access other peoples accounts which isnt very good at all! They offer a 30 day money back guarantee so I have been trying to call them…
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Asda refusing to exchange faulty mobile phone
5 months ago I bought my son a new mobile for his birthday from Asda. The screen started to go on it and recently it went completely. I've got all the accessories and the receipt but my son threw the box away when he got it. I took it back to Asda and they said they can't take it back without the box so I went home,…
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Casio Camera - Dire customer service
Earlier this year my 2 week old camera was broken - lcd cracked - making it unusable. I thought about whether it was worth fixing, should I try it myself and decided instead to have Casio repair the item for £73 plus my postage. After a number of weeks the camera came back, new screen but no battery. I called and emailed…
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Anyone dealt with Hostelbookers?
Hi, I booked 2 double rooms in Eastbourne through hostelbookers for 13th August for one night only for 4 people-for me and Oh, and Oh's elderly parents, paid £12 deposit rest is due on arrival. Hotel emailed me yesterday saying that they received my booking for a double en-suite room sleeping 4. I emailed back asking them…
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Paypal
I bought items online and was directed to a paypal site when i went to pay. I was asked to login or pay with my credit card if i did not have a paypal account which i dont. However, i have not been sent the correct number of items. emailed the company who said they would resolve it. to date they have done nothing and no…
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Ticket for event that was full - refund.
Right there was an event this weekend just gone £8 for tickets, a lot of my friends bought one around 12, bought online via a website, had to print own tickets. Got to the venue queued for hour or so and than we asked the bouncer why the queue wasn't moving where he said the venue was full so we decided to leave and go…
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Brand new computer already used-money back?
Hi, Hope someone can give us some advice. My husband bought a dell laptop (nearly £4Ks worth) and requested it be sent to his work address. On the day it was supposed to be delivered no laptop arrived.He phoned Dell who said it had been delivered and signed for. My husband was furious so Dell chased it up and redelivered…
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faulty product - is it like for like or only the value of the returned product?
Hello We bought a product from argos and returned it 3 months later due to it being faulty -this product is now also discontinued. they offered to replace it for something of same value? the products of the same value were inferior to the returned product in terms of its features. they had less features, - i asked if i…
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PC World - refuse to fix laptop
My Toshiba Satellite laptop is 1 year & 2 months old & has died - PC World refuse to fix for nothing as it is 2 months out of warranty & they have opted out of EU regulations stating they should fix problems within 2 years after sale - has anyone else had this problem & if so how did you sort it?? Will never buy from them…
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Buying with Vouchers.
I recently bought a bicycle with a Bike2Work scheme through work and Halfords. The vouchers were accepted by another retailer and I received a new bicycle and accessories, and receipts. After 2 weeks the retailer contacted me saying the Halfords would not honor the voucher, and that we would have to come to some…
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Samsung Monitor/TV developing a fault
Hi all, I bought a Samsung PC Monitor with built in TV Tuner from PC World. It is 1 week off 3 year old. For the past 2 year the monitor has been used as a TV in the bedroom as I purchased a laptop so no longer use the PC. The problem started 2 days ago. Everytime I turn the TV on the picture is blinking constantly so I…
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Argos. Damage caused by Dining Suite
Hi, I am currently claiming against Argos. I bought a Javelin Dining suite from them which has caused severe damage to my wooden floor due to the design of the chair legs (they taper to a point). I'd really appreciate it if anybody else who has had a similar problem could post here. Many Thanks
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Lidl - price discrepancy / refusing to sell at price marked on product
I have just been into Lidl to pick up some of there cycling specials. On my list was a pair of womens cycling shoes, for the o/h Above the stand it said £12.99 However 3 out of the 6 boxes they had, had £7.49 written on them in black marker. I took this as being due to damage to teh box (as the boxes in question were…
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Can I insist on a exchange?
Hiya I bought a DTV from Comet and it has stopped working. I would like to take it back for a refund or exchange but am worried that they may insist on sending it back to the manufacturer to mend. Can I refuse this and insist on a either a refund, credit note or exchange? Thanks srv
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Storage of credit card details and changing to auto-renewal
The arrogance of infamous web-sharks 123-reg continues, but before I go postal over £6, I just want to check something: When I first bought the domain on 123-reg, there was not auto-renewal. As you approach expiry time, you get bombarded with emails with subjects like "Don't lose your domain name" etc. In the email, it…
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O2 Competition Error Should they Give Prize
Hi Seen the advert on TV from O2 where the ducks are floating down the river and the idea is if you top up your mobile you pick a duck and whatever is written underneath you win. Well three weeks ago I topped up my mobile was sent a competition code from O2 to my mobile and a the link to go to. Did this and the duck I…
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Question about a plasma TV that MAY get a fault
I got a Panasonic G10 tv on the 7th sept last year from Dixons online. Now i got this for its fantastic blacks and its advert on the site and at Panasonics site stated a contrast ration of 2,000,000:1 on dynamic/ 40,00:1 on native settings. Now Panasonics VP in USA has said that a voltage rise will make the black levels…
