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Can't get in contact with Company, help!

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I joined Avagoo last week, a web hosting company that was voted #1 on independant review sites. A week later i have realised that it is rubbish as i cannot do anything on it and I can also access other peoples accounts which isnt very good at all!
They offer a 30 day money back guarantee so I have been trying to call them for days, there is always an answer phone message and they never call back. I have tried emailing twice but no response and their 'live chat' doesnt work. I just dont seem to be able to get in contact with them to get my money back. What can i do?:eek:

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  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Send a recorded delivery letter to them at...

    Avagoo Ltd
    North Notts Business Centre
    32-34 Rosemary Street
    Mansfield
    Notts
    NG18 1QL
  • dreamypuma
    dreamypuma Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    emjharts wrote: »
    I joined Avagoo last week, a web hosting company that was voted #1 on independant review sites. A week later i have realised that it is rubbish as i cannot do anything on it and I can also access other peoples accounts which isnt very good at all!
    They offer a 30 day money back guarantee so I have been trying to call them for days, there is always an answer phone message and they never call back. I have tried emailing twice but no response and their 'live chat' doesnt work. I just dont seem to be able to get in contact with them to get my money back. What can i do?:eek:

    Hmmm, so you have exhausted all lines of communication have you? Try the ancient art of writing a letter. This can be achieved with paper and pen. Legends have it that a letter can also be produced using a computer and printer.

    I would recommend that this is sent via recorded or special delivery.
    My farts hospitalize small children :o
  • dreamypuma
    dreamypuma Posts: 1,349 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    KeithP wrote: »
    Send a recorded delivery letter to them at...

    Avagoo Ltd
    North Notts Business Centre
    32-34 Rosemary Street
    Mansfield
    Notts
    NG18 1QL

    You ruined all my fun.
    My farts hospitalize small children :o
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