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Scalded by Hot Soup at Yo Sushi - Who Can I ReportTo?
Today I was scalded at Yo Sushi as a bowl of hot soup was passed by a member of staff to me over the conveyor belt. I have already written to their Health & Safety officer, who claims that this is the first time it has happened. However, I am baffled by the inherently dangerous policies of serving hot soup. From today's…
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Purchased Washing Machine - Now delay
I ordered a new washing machine from a retailer (done over the phone). At the time of ordering I specifically asked about delivery date as I did not want a washing machine to be delivered and installed a few days prior to Christmas. The retailer informed me that the manufacturer had stock of this machine in the country and…
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Laptop faulty after two weeks
Hi The title says it all, a friend bought a latop from a high street store a couple of weeks ago and the CD drive doesn't work, she has tried to return it and been told that she has to contact the maker (Acer!) as its under warranty, Acer are telling her she should pick it up with the store. Who is right and what can she…
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Legal Deed Poll Service - poor customer service
Hello there, as this is my first post I will try to keep it brief and hope I am posting in the correct section. A few weeks ago I paid for my partner to change her surname by deed poll online. We used the thelegaldeedpollservice.org.uk to do this as they seemed professional and trustworthy (their website is littered with…
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Hotel Recepionist advised us parking was free, then we received a ticket.
Hi I went to a wedding on Friday at a hotel. The parking for the hotel was limited so it soon filled up. Once it filled up the hotel receptionist advised us to park in the "pay and display" car park right next door, and that parking was now free for the rest of the day and the whole of the following day. As a result we…
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Anyone know what the chief environmental health officer email or number is??
Anyone? I mean the top boss, not these usual local officers who never get back to you, anyone? Thanks.
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Stolen Parcel delivery!- I am now liable
Hi Just wondered if any one has any advice etc. I ordered some items from next totalling £115 to be delivered on Tuesday. Usually the courier leaves the parcel to the front of my flat which has its own covered access. On returning home from work no parcel was to be found, i called Next and they have said that the parcel…
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Argos order
I ordered a new bed for my daughter on 5th October. (Midsleeper with desk and draws). When I placed the order I was told that the goods WERE in stock, however they had no delivery dates available and that someone would call me before the 9th Nov. I gave them a quick call on 2nd Nov to just ask if there were any dates…
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Store sold goods to someone else for which I'd already paid for in full!
Called into a well known DIY store last week and paid in full for goods. Due to the amount of goods purchased they offered free delivery for the following week. Received a phone call the day before the delivery was due advising that the goods had been sold over the weekend and they could not get hold of any more. What are…
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Cancellation Rights
Hi All Need some advice please. I had a photo shoot experience and ordered the top package to receive an album and full copyright to the pics on a cd. Was told they would arrive in 6 weeks. Over 10 weeks later they arrive and are incorrect, they had not sent the retouched versions from the studio to the printers. I called…
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Plz delete
Plz ignore, didnt know how to delete a post, problem all resolved lol :)
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Help! Fake Nike shoes. Paid via PayPal.
Hi, I bought some nike shoes from a guy who had an auction on ebay.com. The guy was from usa. I tried to buy them directly off ebay.com but as he was not selling them outside usa i could not get through checkout. Instead i bought them directly off the seller and paid through PayPal. The shoes came and it turned out that…
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Threatening builder Calls
Hi all, I got some work done through a local builder at my property. the work involved 1) shower handle & chord replacement 2) 1 Kitchen Unit base cabinet fixing(it came off the rails) 3) 3 Chimney stack to be removed and top to be re-sealed to fix a suspected leak. all at the total cost of £300 agreed verbally on the…
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Advice needed on entitlement to postage refund
This is a long one. I ordered a floor lamp from Litecraft.com in September. It arrived in October but it was damaged so I phoned and was told to return it and it would be replaced. They said that I would have to pay the courier £16 to have it returned but that I would be refunded the cost when they had checked the lamp. I…
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Counterfeit Online Shopping
Hi, Has anyone had experience of buying at christian louboutin shoes online? I paid £120 for a pair of shoes, which I was assured by the online help were genuine, but when they came, they definitely were not. I could have made them myself - a lot better!! The finish was terrible, including a twisted heel which means they…
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Internet misrepresentation of price
Over the years I have come accross occurences when browsing the internet for items that on one page one price is quoted, but when yhe item is picked, another price is shown. The most recent occurred today when I Googled for a specific camera. One of the sponsored links from Jessops.com quoted 'buy the Fuji Finepix S200 EXR…
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Sky TV Scam?
I wonder if Sky is running an upgrade scam. My standard Sky box has recently failed twice. Both times, no sound. I phoned a really helpful Irish guy who, eventually, took me into a "hidden" menu where he was able to reset my box and, sound all fixed. Within a month, same thing. Indian guy this time. Insisted I had to have…
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Can't get money back from anyone!
I am in a bit of a jam! Thought I was getting bargain of the century when I found a pair of Christian Loboutin boots for £156! They finally arrived (from Shanghai!) and they were brown! All pictures showed grey! I thought I was buying grey boots !! They are telling me they won't give me a full refund. The bank won't refund…
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Puncture Proof tyres ?
is there such a thing - or is the best one can hope for is pneumatic tyres treated with a slime substance sealant or solid "in-filled" rubber tyres, the latter as suspected might be the case to guarantee no punctures under normal operating conditions. Opinions please ....................... 3 problems in as many weeks just…
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Items not sold in any Sainsburys shop - yet on the shelves!!!!
I was in Sainsburys this morning and picked up a box for Band Hero on PS3 - full kit version RRP £170 - with the sticker price of £39.99. Upon trying to pay for the item, I was told that they did not have the full kit set in stock and that in fact, no Sainsburys in the country had it or would be getting it. Firstly - why…
