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TV faulty under guarantee but Company went bust - what are my rights?
Bought a 42" Hitachi LCD from Empire Direct for £600 in March 2008 with 3 year guarantee. After 7-8 months a large circular shadow appeared then a triangular one in the corner. Assumed it was 'screen burn' and I would have no comeback. Now each corner has a large triangular shadow and I asked a friend who knows about TVs…
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Sent Laptop to Buyer - He Says Screens Cracked!?
Hi all, not sure this is the right area to put my proble, but here goes. I sold my laptop on eBay second hand, in perfect condition. I sent it with a delivery firm called HDNL insured up to £100. I sold the laptop for £160. The buyer recieved the laptop and quickly emailed me to say the screen was cracked. This sounded…
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pls advice my situation
i think i posted in wrong section but http://forums.moneysavingexpert.com/showthread.html?p=26522131#post26522131
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Return 1 Day old Faulty Dell to PC World
Hi, I bought a Dell Mini 10V Netbook from PC World 2 days ago. I have already found a fault on the laptop. The wireless card will not connect to any Apple or Cisco AP's. I have rang Dell customer support and they tried all they could but failed. They said I would be entitled to a refund from where I bought it from as it is…
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currys and a mobile BB deal
Hi guys asking this on behalf of a friend who has no internet you'll understand why after this :P long story but here goes...... he signed up for a vodafone tarrif from currys including a free laptop after a few days noticed that the laptop randomly BSOD thinking it was something he had done re-installed windows and asked…
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Landlord and Faulty Washing Machine
Okay, here's the deal... I live in student accommodation, but while I think it's technically owned by the university (as it's on campus), they let it to a construction company who sublet it to students...I just deal with the construction company re: rent/repairs, etc. The accommodation consists of a small block of 6 flats…
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Goods sold as Real Leather
Does anyone have the legal definition for goods to be sold as Real Leather. I have a belt sold as such but consists of two thin strips of leather like material bonded together with a grey mastic - it has come apart ie. I have two thin belts!
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Faulty Fridge 4 yrs old
My colleague purchased a hotpoint (afa64) fridge less than 4 years ago and it has currently broke down, well stopped working? is there anything she can do about with regard to SOGA or does anybody know if there is an inherrant fault with this model number? As she is going to get a new one from the same company (a HP one)…
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Right to reimbursed return postage costs on faulty product?
I recently had a problem with SCAN who provide lots of computer gear. They sent me a faulty graphics card which cost just shy of £300. I followed the return process and got an e-mail telling me the return address and indicating it as a good idea to get proof of postage. So I send the package off and when I return home I…
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Goods "fit for purpose" period - how long for ?
Hi I recall reading somewhere that, although standard warranty is for 12 months (e.g. digital camera), there are consumer rights to extend liability of retailer/manufacturer for longer than this. Can someone please clarify. I have a Canon digital camera purchased approx. 18 months ago which appears to have gone wrong &…
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faulty laptop?
Hi All, I purchased a Emachines Laptop from Comet just over 3 months ago! After about 7/8 weeeks the Card Reader stopped working then the mouse pad & then the USB ports! I took it back to Comet & they told me that there was nothing they could do as it was a software fault & I would have to return the laptop back to factory…
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returning DVD player to Amazon.
Hello all, Could do with some advice on returning a DVD player to Amazon that I bought last week for about £30 (with free postage.) I had some problems, so reported it as faulty. Amazon sent a replacement player (with 'upgraded postage'). Same problems with second player. After a lot of fiddling and experimenting, have got…
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Been charged after cancelling subscription
Hi all, I had a subscription to an online DVD rental service. The subscription fee is charged once per month. I cancelled my subscription a few days before the billing date and sent all the DVD back. I got an email the day before the billing date to say they had received the discs back. At this point I naturally thought…
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HELP RE Iron purchased from ARGOS
Hi, Just over a year ago, I bought a steam generator iron (Kenwood branded) from Argos. I now need to buy replacement filters for it and contacted the Argos Spares company. They advise that they cannot get parts for this iron anymore and that I should contact Kenwood to obtain directly from them. I rang Kenwood and Kenwood…
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Piximania Refund Problem
Can I warn everyone about trying to get a refund from Piximania when you receive a faulty product. They give you a 15 day money back guarantee if you are not happy with the item. The problem is that they take a long time to process the refund so you go outside the 15 day mark. I had a faulty product that I had replaced…
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Compensation help please
Hi, not sure where to post this, so please move if appropriate. I am posting regarding my MIL so I do not have all the details, but I will fill in what I know. While my MIL was on holiday abroad she tripped and fell in her apartment and broke her hip. This meant a 12 day hospital stay (out of 14 day holiday) and subsequent…
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Currys warranty - pile of rubbish!!!!!
Sorry this is a bit of a long one!! My friend bought a TV from Currys in August this year, after being pestered to take out extended warranty for five years(called "Whatever Happens" - at a cost of £269!!!!!!!!! http://www.currys.co.uk/store_doc/pdf/Whatever%20Happens%20Televisions.pdf he got the "Club" membership) it…
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sent tickets but buyer says not recieved help
Hello, I was wondering if anyone can help me. I sold 4 MJ Tickets on ebay and recieved a cheque for them. When he died I just got the tickets as I presumed the person that bought them would want them plus the credit card that I used to pay for them was my freinds and since then we have parted company. Anyway, I sent them…
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tesco selling out of date food
missus bought her self a four pack of choc chip muffins this morning , just went to have one each when she noticed the bb date is oct29 , still have receipt ,tried to fone store but no reply, will take in tomorro morning but where do i stand wae them, any tips????
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Sales of Goods Act - Advice Please
Hi I am just looking for some advice with the issue below please. I bought a new gas boiler for my home 18 months ago and paid by cheque when it was installed into my house, I also had a reciept from the company saying paid in full. However 18 months later they have just contacted me to say that the boiler has not yet been…
