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company trying to claim money for an item that was reurned in Nov 08.
Hi Can anybody help with this. I got a letter from a company last week saying that i owed them money. As far as I was concerned my account with them was closed in Nov 08 when I brought my account upto date and returned an editors choice item. I then recieved a letter saying that i had money owing. I called them to find out…
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Taking money without my permission
Evening, I've just got a quick question about whether or not a company can debit my account without my direct permission and without a direct debit, i'll keep it as simple as possible to save your time. I am self employed and recently put an advert for my company in a local directory, all the charges for this were…
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Argos false advertising
Hi I'm new to this forum but wondered if you good people could let me know where i stand in this situation. Today i bought a laptop from Argos, i reserved it on the internet before hand and picked it up today for £587 as well as paying £180 for a 3 year warranty. Once i got it home and opened it i realised that it was not…
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where do i stand??
im looking for some advice, i received a parcel to my house from some catalouge company but it wasnt in my name but it was my address i rang the catalouge as the person never lived on my street and hadnt lived in the house previously. they came out twice but each time i missed tehm as they came while i was out as usual…
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What do you think
I have demands from my bank to pay off credit card and bank balance. I have no income of my own but have money coming in from my partner, I have had a thought, I cannot pay back their money because I have no income they have already told me it is my debt and nothing to do with my partner. 1/ I can borrow the money and make…
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defective watch.............?
I bought my wife a watch for Christmas - quite a reasonable one, cost about £80. After about 4 weeks she noticed the glass had cracked. She had not been aware of banging it or anything. Took it back to the shop, they said, sorry, the guarantee doesn't cover the glass and it has to go back to the manufacturers to be fitted.…
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Receipts and loose, weighed goods
Is there any requirement for receipts to show the weight as well as the cost of an item? Or is a list of naked prices acceptable? Is detailed info only required for prepacked variably-sized packs? Local fruit and veg shop has just changed tills and it is now nigh impossible to check if there are mistakes. They now supply:…
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Sports Direct refund policy
I bought 5 t shirts from Sports Direct for my upcoming summer holiday all in xx large, I got home and found only one t-shirt fit, and the other 4 were far to small even though they were made by the same company and all supposed to be xx large. Put the 4 t-shirts that were to small back in to a carrier bag with the receipt…
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13 month old ipod broken - what rights?
Could do with some help and advice. Purchased daughter an Ipod from Amazon just thirteen months ago. Now it is completely dead, despite the battery being charged. I did contact Amazon direct, who told me to get in touch with Apple, who will advise if return/repair/replacement is necessary. I am right in believing this is…
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Accountants asking for money i've already paid!
Hello, My car was damaged back in 2005 and it was repaired by a local garage as it was all covered by my insurance company. I have just recieved a letter from an accountancy firm asking me to pay £325 as this is an outstanding debt from 2005, it seems the garage I had my car repaired at has gone bust. The £325 was my…
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Jet2.com
On the 8th of june telephoned jet2 for a price on a holiday was quoted £1225 as they were about to close i said i would call back the next day,when i called the next day i was told the holiday had gone up in price as seats were selling on the flight and the price was now £1450 and they would continue to rise so i booked…
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How long should a cricket bat last?
I bought a cricket bat from JJB for £25. Granted it is not the best bat in the world but I thought it would be ok for a 14 year old. Anyhoo. It split after a few practices sessions and 1 game. I took it back to JJB was told it must be "knocked in". I know zero about cricket so was unaware it needed to be "knocked in". The…
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A refund amount DEBITED from my account!
Hi all, About a month ago, I had to return some concert tickets as the act cancelled and everyone was entitled to full refunds on the tickets. The cost of the tickets amounted to £105 and I requested the amount be paid back onto my debit card instead of in cash. However, when I checked my bacnk account two days later, the…
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!!!!!!! women excused community service because of high heels!
http://news.bbc.co.uk/1/low/england/devon/8097320.stm wearing safety boots would have hurt her legs.. aw diddums..
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fireplace warehouse - burnley
Hiya all I purchased a fire, surround and plinth from the fireplace warehouse in burnley and feel conned... i spent £1750 on what was decribed and sold (noted on ordersform at time of sale) as a limestone surround, fire and plinth. 4 weeks later fire gets delivered, the babys poorly and im rushing so i sign the note. next…
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Virgin Active Membership Cancellation - Or Not
Hi Looking for some advice on the situation I'm now in with Virgin as not sure where to turn. On March 13th I cancelled my membership by handing in a letter to reception in the club in person. On the same day I had a personal training session and spoke with the trainer about what I'd done and why. A couple of days later I…
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Jewellery
Last weekend my husband and I purchased a diamond and emerald necklace form a high st jeweller, it was reduced from £695 to £395 and we hope perhaps an investment we will enjoy. When we got home the recipet says "gold pendant" with no mention of the stones. We haved asked the store to provide a further reicept which they…
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Advice needed over 'BT' bill
Hi, Wonder if someone can advise me? I left BT a few months back, but didn't pay the final bill. A few weeks ago I got a letter from a solicitors threatening legal action. So a few days days ago I phoned BT direct and paid the outstanding amount in full. i then got another letter from the Solicitors, so I phoned them to…
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Faulty Acer Laptop warrantee repair not repaired!
Our laptop developed a fault, I contacted Acer who said that it was one day out of warrantee however they would take it in and extend the warrantee for 3 months. Great I thought what a great company..or so I thought. After 2 weeks of not hearing anything I rang Acer and was told that a bill had gone of in the post to me as…
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Virgin Cancellation Fees
Hi Just got a cancellation charge of £40 from Virgin Media after cancelling their service without 30 days notice. We have been with Virgin for T.V, Phone and Broadband for 3 years and have not signed up to any new contracts with them within this time, so I assume we just had a rolling contract. We needed to cancel because…
