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Laws to force company to take bank info off system
Hello all, I think this is the correct place (lots of topics). I have been charged because I forgot to cancel a free trial a few months ago. I have cancelled now though but to ensure no further payments are taken. What right do I have to force this company to remove my debit card information from their system? I have been…
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Help with distance learning course
Hi, I took out a degree course in 2007 through a distance learning Co. when I enroled the Co told me I would be able to sit the exams locally, and was assured this was the case when I moved from scotland to cornwall. Turns out my local college is in london, over 300 miles away, when i challenged them they offered to find a…
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A very odd, personal one!!
Sorry if this ends up getting deleted its an odd one for sure!! Me and my other half wanted too add some excitement to our sex life and online we found a guy who offered "photo shoots" for his clients and we would earn £150 a time out of them. We went to him for a sort of audtion I suppose and he paid us £20 petrol money…
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asda returns policy help really peed off
Hi i'll keep it short I bought guitar heros world tour band version from asda on the 23 of jan the cymbal on the drum kit stopped working on the 8th of march packed it all up went to asda tonight to return it with my receipt only wanting an exchange which has never been an issue in the past with any thing faulty was told i…
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Incorrect size stated on website
Hi I could do with some advice on a problem we are having with Sainsburys online. The mother in laws washing machine blew up last weekend. Unfortunately it was an inbuilt one meaning what she ordered had to fit the exisitng gap and door. After trawling the net she ordered one from sainsburys online which according to the…
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Argos TV repair - how long is reasonable
Hi Bought a TV from Argos 8 months ago and it has developed a fault. Took it into store hoping for a replacement but they decided to send it off for repair - fair enough. However it has now been away 3 weeks. How long before I should ask for a replacement or refund? I am sure legally they can keep it for a "reasonable…
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SOGA ... tv knackered ... 18 months old
Self explanatory really. Bought an LG42LF66 tv from Comet for £849 in Oct 2007, all fine until Christmas 2008 when it decides to start playing up. Picture keeps disappearing / black screen but the sound's OK. Comet aren't interested in repairing it free because it's out of warranty. Only option offered is to have it…
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is my sky bill correct?
ok, i am not sure if this is the right section in the forum. we recently changed over from sky+ to sky hd. we have kept the same package which is everything except sport. the only new thing is the hd pack. we ordered online so are supposed to get one free month of the hd pack, although i am not sure if they credit us with…
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John Lewis broke MY stuff on delivery!
Help!!!! On Feb 12th John Lewis delivered my new bed and mattress, worth £1675, however on delivery the dropped part of it breaking some stone animal figures of mine from Kenya. These were a present from an old women I worked with on an AIDS project, she made them herself. When I called John Lewis to complain they said the…
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Faulty Wireless TV - Bought Dec 07 - What rights do I have?
Hi, I bought a Cliod Wireless LCD TV from E-Buyer in late Dec '07. It was relatively cheap (about £120) and I know it is an obscure brand. Lately it has began to emit a loud buzzing sound whenever it is switched on, and this is getting so loud that it is heard to hear the sound on the TV, (I put up with it for a while, but…
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AAARRRHHH! Where's my flippin' refund??
:mad: I put this thread elsewhere by mistake first so apologies if you have read this before. On 25th Feb I went onto the website of a certain online DVD rental company. I chose one of their cheapest deals (about £8.00 a month) then got a message saying I would be charged £30, which would come off my debit card. I was…
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Carphone Warehouse - Refund
Hi, A mobile phone handset only was purchased for me by my mother (Samsung G600) and after having it only 2 days I have found that the reception on it is really bad. I called the CPW to see if I could swap for another and they have advised I can only swap for another Samsung G600 and if the same thing happens 3 times then…
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Faulty SatNav - Comet
Bought a Tom Tom from Comet 2 and a half months ago. It has got increasingly difficult to switch on and now won't switch on at all. Took it back to the store and they said they can repair it but it will take 28 days and they can't send it back to me, I'd have to pick it up. Can I demand any of these? * Refund * Replacement…
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Harrassed by Paypal Debt Collector
Hi, I am really worried about this now and need some advice. In March 2007, I had a ceramic sink left over from when I fitted my kitchen. I put it on ebay. There was very little interest in the sink, until a buyer from Budapest saw it, and selected the buy it now link. I was a bit dubious sending anything abroad,…
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Car Broken Into
Hi I have searched for this and could not find anything relevant, so thought I would post. Hopefully I've posted this in the correct area (Mods, please feel free to move it if I haven't). I work full time during the day and have a second job some evenings as a door supervisor. Whilst working last night, I was informed that…
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Sale of goods act & food
Does anyone know if the sale of goods act covers food ? My reason for asking is I wrote to complain to Tesco about some McDougalls pies I bought in their store, (there was no meat in them), I enclosed copy of the receipt and a photo of the contents of the pie's (I know, sad). There reply was as it was not a tesco product,…
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Advice needed re: Sainsbury's Kitchen Appliances
I ordered a new oven, hob and cooker hood from Sainsbury's Kitchen Appliances back in January for delivery on Saturday 31st Jan. This delivery was delayed because of a delay from the supplier apparently. My order was postponed until the following Saturday (I was working full-time so it had to be a Saturday). This next…
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Receipt needed for faulty goods?
Last September my 83 year old mother in law bought a cheap T-Mobile pay as you go phone from Asda - just for emergencies! She paid cash but has now mislaid the receipt. Even though she has probably only used it two or three times to experiment, the screen has now started blacking out. As we live about 15 miles from Asda I…
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Mobile phone contract
I have posted this on the mobile board too but any help would be great 2 years ago i needed a new mobile, i was still in contract with O2 and for what they wanted to charge me for a new phone, it was cheaper to go to CPW and take out another contract and get the phone "free", i did this and used my original sim with O2 in…
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Car buyer wants to return it after spraying it
My son sold a car on Ebay for £890. The buyer wants to to return it as she says the steering column and rack are faulty although it was inspected and test driven at the point of sale. My son, who sold the car in good faith having had no problem with car, has offered her a partial refund of £80 in full and final settlement…
