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Change of address and having to prove it with utility bill
Last time I changed address with Metro Bank I just told the branch and they updated it. Now their website says that you have to prove it with a utility bill etc if it happened within the last 3 months. Is this a new requirement and do other banks do the same? Does it mean that you have to wait 3 months before informing…
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Lloyds bank loan
We were thinking about borrowing a sum of money for home improvements and as we bank with lloyds we thought they would give us one. Last week I filled in the online form and confidant we would get one. However not the case. The application was declined immediately and then listed all the credit reference agencies etc. I…
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Unknown credit in my bank
On the 2nd October I received £788 from CR LTD. I have looked everywhere online and cannot see who this company is. I’ve asked the bank and they aren’t much use with information. The only money I’m expecting is from travel republic/easyJet for a holiday that got cancelled but that only totals £661 can anyone shed any light…
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Cater Allen IT failures - alternative business bank?
CaterAllen Private Bank still has a malfunctioning IT system - I still can no long sync my online account with my Quickbooks software. Cater Allen's major IT migration failed at launch (in 2019) and they are a year on and no further on in solving the issues. They list the 3rd party software that does work, but admit their…
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BOS - trusted device ditched?
Why have BOS suddenly started calling me every time I log on? Does anyone know if they've dispensed with the facility to declare your PC a trusted device? If so, it's a retrograde step if ever there was one!
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Switching bonus
Hi, I have started my switch from Santander to HSBC for the advance account and there is £125 for switching. It does state you need 2 Direct Debits for the switch and the account I'm switching from only has 1 Direct Debit. I wanted to know if that will affect the switch bonus or can I simply set up the 2nd Direct Debit…
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M&S second gift card
I switched to M&S in January 2020 (or thereabouts, just as the offer was ending) and I got the first gift card, can't remember the amount was it £100? I'm sure there was another part of the offer where if you have 4 x DD and pay in £1250 every month you get a second gift card. anyone have the details?
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Club Lloyds switching incentive - when can I close account / switch again?
Hello, I just recently used the switching service from Barlcays to Club Lloyds and I already got my 100 pound incentive. I've been trying to look in the terms and conditions and see if there's any clause that I have to keep this bank account for a certain length of time or could I essentially take advantage of another…
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Club Lloyds and Cineworld Vocuchers
So I redeemed my and my wifes Club Lloyds reward vouchers for Cineworld. Used in conjunction with Meercat Tues/Wed that's 48 visits between us. However, with Cinemas shutting down for the forseeable I wonder if lloyds will exchange my vouchers for something else. Looks like I'll be unable to use them before they run out.
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The inconvenience of Nationwide mobile banking
Does anyone know a bank whose mobile banking does not require the use of a second security device? I am with Nationwide and they are now asking for authentication using their card reader and debit card to make a payment to someone I have paid before. I'm sure this extra layer of security will be sold as being in our…
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Overseas Debt Collection (China)
Hi, Can anyone help with me with trying to retrieve an overseas debt that is owed or point me in the right direction of who might be able to help? I have a debt that needs recovering in China where by I have a business and a residential address for this particular individual. To date, I have gone down all the regular…
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Receiving a large cheque from the USA
A wealthy friend in the USA wants to send me a large cheque as a gift (100,000) from the United States. What are the implications to me as regard to receiving this money into my UK account. Will they take a large chunk off me as tax ?
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Starling For Desktop
Starling have taken their award-winning mobile app and built it into a browser. https://www.starlingbank.com/online-banking/
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Switched back to Halifax - Tax Residency Self Certification
Hi all I've recently switched back to Halifax from HSBC for my current account. I held a number of savings accounts with them from a previous stint with them, and decided to move back. However this time I've been sent 2 letters entitled Tax Residency Self Certification. This seems to relate to identifying self certifying…
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HSBC digital and physical key
Hi, some weeks I downloaded the HSBC app to my phone, I have never used the app before as I always used the physical key to log in on my computer . Now if I want to log in on my computer, the physical key has been disabled and I can only login by getting a code through the phone's app. the thing is I don't want to depend…
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Anyone having probs with Lloyds on Edge?
When using my usual browser, Edge, I can login & see my all Lloyds account transactions - but when I click Payments & transfers or try to edit S/Os, it takes me to a 'go to mobile site' page? Fortunately I can use chrome without the issue - but I prefer to use edge as OH does hers in chrome and gives me ear ache if her…
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Yorkshire, Clydesdale and/or Virgin Deposit Guarantee scheme
Here's an interesting thing in todays mail from Yorkshire Bank (VIRGIN MONEY) about reimbursement should they go down the pan.... ""Exclusions list.... Deposit is excluded from protection if: (1) The holder and any beneficial owner of the deposit have never been identified in accordance with money laundering…
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Suspicious payment
Can someone help? I have a suspicion company called BE SMART UTILITIES, with the reference PSL against it nd a reference number. But I can not find any reference online to a company called BE SMART UTILITIES or PSL. Not of the references to PSL are none that I recognise. My bank suggested to cancel the DD for the time…
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TSB online banking
Is anyone else having trouble logging onto TSB online, I have tried and so Has Mrs billn and neither is working?
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Unable to open a business bank account
We are a start up and registered at companies House in 2018, but up to now work was self funded so we didn't have a business account and then opened a tide account last month when we started paying for more substantial development invoices. We have just won funding for an Innovate UK project, but they don't allow Tide…
