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Club Lloyds and Cineworld Vocuchers

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So I redeemed my and my wifes Club Lloyds reward vouchers for Cineworld. Used in conjunction with Meercat Tues/Wed that's 48 visits between us. However, with Cinemas shutting down for the forseeable I wonder if lloyds will exchange my vouchers for something else. Looks like I'll be unable to use them before they run out.
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  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 6 October 2020 at 12:02PM
    Have you read the FAQs on the Cineworld website about the closure? This probably answers your concern.
  • Cineworld may extend the voucher eligibility dates but given their huge debt pile I would not be confident sadly they will ever reopen - James Bond or no James Bond.
    Not sure if Lloyds might let you cancel them and exchange them for Vue vouchers instead - as they are staying open. Vue only charge £6.99 per ticket at present even in central London - so there are still cheapish cinema options even if you have to pay.
    In context however compared to the position of the poor Cineworld staff however your problems are rather minor!
  • SevenOfNine
    SevenOfNine Posts: 2,388 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No exact answer on their webpage, more of a "call when we reopen & we'll see".

    We've got 6 left of 12 (which expire in May), but to be honest I just feel so sorry for those whose jobs will be lost, not just Cineworld but all the on-site Starbucks staff as well.  Such terrible times for people I can't really feel any sort of loss over 6 free tickets.  I'll just sit on them & wait & see, if we don't get to redeem them, well, whatever!

    You could try Lloyds for a swap of course, you never know. Our Odeon seems secure at the moment & they are part of the scheme if you have one near you. Good luck with it anyway.
    https://www.cineworld.co.uk/static/en/uk/blog/cineworld-cinemas-closure-faq-coronavirus-covid-19
    Seen it all, done it all, can't remember most of it.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 6 October 2020 at 8:30PM
    You still have 2 days to use some of them, of course. Saying that, not much on at the mo.
  • VXman said:
    So I redeemed my and my wifes Club Lloyds reward vouchers for Cineworld. Used in conjunction with Meercat Tues/Wed that's 48 visits between us. However, with Cinemas shutting down for the forseeable I wonder if lloyds will exchange my vouchers for something else. Looks like I'll be unable to use them before they run out.

    You managed to ask Lloyds ?
  • VXman
    VXman Posts: 646 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    VXman said:
    So I redeemed my and my wifes Club Lloyds reward vouchers for Cineworld. Used in conjunction with Meercat Tues/Wed that's 48 visits between us. However, with Cinemas shutting down for the forseeable I wonder if lloyds will exchange my vouchers for something else. Looks like I'll be unable to use them before they run out.

    You managed to ask Lloyds ?
    No, not done anything yet - was just wondering if anyone else had any info.
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Asking Lloyds would be a good start...
  • I spoke to Club Lloyds today to ask about unused Cineworld tickets and was told they will be automatically extended and you should be notified in the next couple of weeks by email. I mentioned that I was under the impression that Cineworld was no longer trading but Steven assured me they were re-opening in May 2021.   
    I have 9 unused tickets.  I am reluctant to get more this year if I won't be able to use them. They do seem the best value if the rewards on offer.   
    Watch this space!
  • moi
    moi Posts: 1,029 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    With restrictions easing, I thought to check up on these tickets. It looks like tickets expiring aren't getting extended significantly - (mine are dated May anyway.) I emailed them:

    Thank you for contacting the Club Lloyds Lifestyle Benefits Helpdesk.

    Unfortunately, we have received communication from Cineworld that they will not extend the cinema vouchers any further than the 31/05/21.

    This is not the outcome we were looking for and we understand that this is not the outcome customers would like to hear also.

    As we are no longer are in partnership with Cineworld this has made it harder to come to an agreement with Cineworld for any further extensions.

    We would like to apologise for any inconvenience caused.


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