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abbey -blocked/froze my account can I claim compensation?
Realised i may have posted in the wrong forum, sorry! this is my original thread http://forums.moneysavingexpert.com/showthread.html?t=918377 my basic question is how do i claim compensation? I have had my bank account blocked for five days now through no fault of my own. I will have spent over 4 hours chasing it up, over…
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A&L Internet Banking
Cant login and havent been able to do so for the last wk. Says that the service is unavailable- is this the same for others?
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Alliance & Leicester - Overdraft Charges
Hi all, Apologies if this is in the incorrect place, this is my first posting. I am confused about A&C's overdraft charge system, and this confusion has now cost me £120 and could potentially be more - please help!! Apparently, in March, I was allowed to spend £1.52 on my debit card even though I did not have anything in…
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CreditExpert Members - New Website Problems
Hi Has anyone else who is a member of CreditExpert noticed a change to their systems since they introduced the new website a few days ago. I often pay my Next Directory Account in advance of the item(s) ordered going past the approval date simply because I have decided I will not be returning them. This sometimes causes…
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Alliance and Leciester a/c ?
Hi all this is my first post so apologies if i have not asked question in correct forum. i'm in the process of joining a/l prem current a/c and i have a few questions to cover plz . firstly it does say it requires £ 500 a month in the a/c to avoid £5 monthly charge can i just deposit £500 for example and then take the…
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Who do I complain to?
Abbey sold me a Direct ISA Issue 2 on the basis that it was fixed at 6.25% for 13 months and this is not true. I realise that many people have said that the ISA was variable so before I opened it I checked about 3-4 times with phone staff and a member of staff in a branch. They told me that it was called variable because…
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What's the best bank account to get in my situation?
I currently have an account with Abbey, but everything is going in/out of that single account. I'd rather have that ONLY for income/expenses with my work. What I'd like is perhaps at least 2 more accounts where one can be used for personal expenses such as drinks, clothes etc. In other words, a bank where each month I put…
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Nationwide - Foreign ATM's
Hiya, just wondering if someone can give me some advice. I've used my Nationwide account when going abroad, due to not being charged commission or any charges etc... Anyway, you can usually get a rough guide of the exchange rate to expect by going on the visa exchange rate site, which you can find on Nationwide's site.…
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Single Bank Threads
The arrival of the "Citibank Club" thread again has left me wondering why there appear to be no other (or very few) single bank threads in this forum. Obviously there are many that deal with just a single bank / single issue (or more generally, threads that start that way but veer off into something entirely different ;)…
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Transfering - a few questions
Hi I am considering transfering my current account with Natwest to Alliance and Leicester, but I have a couple of questions I'm hoping some of you may have experience of. 1, My current account is a joint account with my wife, will this be a problem 2, Some of the info on the website states only 1 income can be transfered,…
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how do i report attempted money laundering
Following my card advert on gumtree I've had a few e-mails obviously wanting me to launder money for them, no worries i'm not falling for it, but i do wonder if there's anywhere i can send these mails to, so the people sending them might be caught or at least scared. the e-mails are coming from a generic yahoo.com address…
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Abbey instant overdraft interest
I have just been charged overdraft interest in error. Abbey is experiencing problems with their system and a "small number" of accounts are affected by erroneous charges. I went overdrawn staying within the limit of my Advance Overdraft. On the same day, I brought my current account back in credit via internal transfer…
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Problems with Abbey (surprise surprise)
Until recently i've had no problems with my bank (Abbey National), however my new card hasn't yet arrived for May despite my previous card expiring over 2 weeks ago. I've read around a bit on the internet and it seems a lot of people have had this problem. I tried phoning their help line and spoke to a rather rude operator…
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How to pay in cheque via ATM -LLoyds
As the title says! How do I go about paying in a cheque through the cashpoint/ ATM. After I select the "deposit" option from the screen, then what do I need to do? do I put the cheque in an envelope? do I use some sort of paying in slip? what details, apart from acc no and sort code, do I put on the backof the cheque? So…
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A new type of Phishing
Like most people, I receive several phishing emails each week. But I had one with a different theme today. It advised me that a Mr. James McCarthy had deposited £2,670 into my Abbey account, and if I wanted to check it, I should click on the following link. I think this may fool more people as no-one nowadays is fooled by…
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Flex account just opened and no ID!
A while ago I applied online for a Flex a/c with Nationwide. I've saved with them for years and thought there wouldn't be a problem with ID. However, on the application towards the end, it stated I had to give ID in at my branch while the application was being processed. I was annoyed as already being a customer they would…
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What's the deal with NatWest's First Reserve Account?
The branch local near work kept on trying to flog me a savings account, which I resisted (I need to research what's out there rather than go for the first thing I'm offered), however during a weak moment I agreed to have my savings facility 'activated' on my current account. The clerk said it should have been activated for…
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Barclays Current Account
Hi, I have been to Barclays branch today to open an Current Account. I have moved to UK in December 07 and I am registered on the electoral register. My application was referred and the personal banker will call me on friday with an update. Any idea's why application would have been referred? Also what credit reference…
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Abbey charge complaint
Hi all, Sorry if this is the wrong place to post message. Basically my monthly statement came in the post from Abbey. On the statement it states I have am being charged 16p in Instant overdraft interest although I do not have an overdraft. I 1st rang Abbey explained to them and asked politely why? They then hung up. I then…
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Halifax & compensation for mismanagement
I'm new here but I bet there is someone who can help answer this. I have a cardcash account with Halifax which had an authorised overdraft on it. Having never got into difficulties with the account (but using the overdraft facility), they suddenly withdrew the overdraft in November without any notice. I complained and have…