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Should I just get a phone installed?
Like many people on the forum, I'd love to leave Virgin Broadband. They've hiked up my bill by £17.50 in the last 2 months (£40 for internet only) and their service is abysmal. I've tried to look for better / different deals elsewhere but I seem to be stuck in a corner, as I don't have a BT Line installed and it seems thar…
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Plusnet Price increases
Plusnet have joined the club of always increasing prices by CPI plus 3.9% annually. It is coming into effect in June for this year but next year will be in March. So 2 increases in a 9 month period for now.
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Please recommend Wifi extender with static IP.
Hi . I have a small business property and need to boost my signal to a couple of other floors above. I currently have BT business broadband. I have (need) a static IP address . Can anyone advise on which extenders/boosters that will operate with my static IP. I ordered some extenders from BT and found out that they do not…
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Mobile wifi router
Which is the best mobile wifi router on pay as you go to use in a caravan as no Internet in caravan £15 a week of the sites WiFi connection
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Question about Broadband Speed
I use my laptop upstairs with TP Link adapters and a ethernet cable connecting the laptop. lately the speed has been very slow I have done several speed checks today some wired and some wireless and I get the slow speed whichever method I use.Some of the download speeds were 6.56,7.68 and 2.05 have just tried again and the…
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TalkTalk increase of price April2021
I agreed to a fixed price 18 month contract for broadband in October 60 mb download for £26 p.m. I was surprised today to receive an email saying my price will increase by £2 p.m. from April. I rang TT and spent 15 minutes explaining we had both agreed a fixed price contract for 18 months and that legally that could not be…
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Compensation from EE for no broadband
Has anyone managed to get any compensation from EE for broadband issues. They aren't in automatic compensation scheme, although BT is, and I believe they may be joining at some stage. I've an ongoing complaint for non working broadband for over 4 weeks. Had x3 open reach engineers, multiple online tests, x2 routers. Was…
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Solution for WiFi issues due to thick walls
Hoping that someone can help. I'm with Plusnet and the speed of the FTTC connection is no problem. The issue is that the hugely thick flint walls in the cottage prevent a continuous signal throughout the house. It may be an advantage that although the walls are very thick, the floors/ceilings are just wood and lathe &…
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Broadband deals
Hi guysI've been having problems with my broadband ISP Plusnet, which, thankfully is now working again, but the ordeal has really shaken my trust in plusnethttps://community.plus.net/t5/ADSL-Broadband/Slow-Slow-Slow/td-p/1798491 My contract ends 28 April, at which point the cost jumps from £18.99 to 32…
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Talk talk
My daughter is being taken to small claims court. She was first of all at the end of her contract and also moving home. She tried ringing talk talk to cancel not renew the contract, but for some reason she couldn't get through. So she wrote to them, making sure she was covered. She left the premises and paid her final (so…
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Help - Problem with new Phone/Broadband service from Shell
Hi All - My sister-in-law has just moved to a new flat and took out a new contract with Shel for phone line and broadband. She had to wait two weeks for them to send an engineer to do work and set it up. However, the broadband didn't work, she spoke to Shell who checked and found out the engineer was unable to complete the…
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Shell phone and broadband rep
Very easy, as per the title I'm looking for a Shell phone and broadband rep.It appears that Shell want money for nothing and many things for free.It seams that they only answer one complaint, then totally blank you even ignoring letters that there is proof they signed for.For many years where I live exchanging sms text…
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Broadband help! Stuck with 1mb speed or £44 fibre
Hi, Apologies if my title sounds a bit dramatic, not sure how to squeeze all the info into a short space! Basically last April after having Sky broadband at our property for 2yrs on a standard phone line, they put prices up to £26. Double our previous price. They couldn't go much cheaper as they're new basic package at…
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Shell Energy Broadband
I stupidly signed up to shell energy broadband having found them recommended on this site and since go live I have had terrible WIFI. I am now in a battle with them about this and feel completely trapped. They are saying to cancel the contract I will incur early termination charges in excess of £300 meanwhile I have a…
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Vodafone Not Honouring £75 Amazon Voucher
Hi everyone, I just wanted to get some advice. About 3 months ago I changed our broadband to Vodafone. I think I went through MSE. There was a promise of a £75 Amazon voucher 120 days after purchase. That was yesterday and no voucher. So I emailed them about it. They’ve come back with this: “Our system shows that the order…
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Former Owner still connected to my phone line
HI all, I have been asking BT to initiate the disconnect and reconnect process
since the 22nd February ready for the April 17th however it has just now come to light that the former owner has set the 1st April
as the end date with her supplier EE. This means BT will not even initiate the
process for me until the 2nd as the…
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Unsatified with bt line install
Hi,I've just had a BT line installed in my new build. My next door neighbour (house is mirror image of mine) had their line go from the pole to the highest point on the side of the roof down the side of the house and through the side of the wall to where the extension wiring is.I was hoping they would do the same with mine…
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Comparing sim unlimited with broadband?
Is it worth it paying for broadband about twenty something per month including line rental when you can get unlimited internet for about half that sim only deal Is it ok to use your mobile device for all your internet only? We got about 14-22 download speeds from broadband and I can get better than that sim only deals
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Accurate broadband deal search engine
Hi, Can anyone direct me to a broadband deal search engine that is actually accurate from your postcode? Both the MSE one and Broadband Genie keep directing me to deals that I can't actually get. thanks in advance.
