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BT Charging Broadband Customers For Sport
BBC Radio 4 You And Yours today "BT Sport introduced its new rights to Champions League football with some fanfare. But some BT broadband customers are unhappy they've been automatically signed up for BT Sport channels. Today is the last chance you have to cancel the service for a full refund. From September 1st they'll be…
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broadband without landline rental
Hello, I need a bit of advice really. I've been with Talktalk for 6 years and currently on Simply broadband package where I pay £2.50 for 12 months and then £5 for remaining of 6 months. I understand that in order to have Simply broadband package I have to rent a landline from them too. last years I paid for Value landline…
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Talk talk - do not even contemplate it
Awful, awful company. Ordered broadband, phone and TV on 13th for services to begin on 27th. All arrived, phone line set up etc., until the broadband was to be used. No connection, 4 phone calls and endless texs and still no connection. They've blamed open reach who have set up the service against the wrong telephone line…
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Conned by Talk Talk - warning
Just wanted to warn people about signing up online to Talk Talk. I thought I was getting a decent deal with half price calls/TV and added Fibre. All very nice. Cheaper than BT so I was quite happy. Then it all went a bit wrong. I prepaid for the line rental as it was cheaper. On the day of the switch, I got an email saying…
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Moving house - internet provider does not service new area
Hi I have 9 months left with Virgin Media on an 18 month contract and am moving house next month. I've discovered Virgin do not service the area I'm moving to and will charge me £240 to end my contract early. They have offered a £100 off voucher if we sign up with someone else (not clear entirely how this works yet). Does…
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No broadband or phoen for 2.5 weeks - what compensation should I expect?
So my broadband and phone went down. I reported fault, phoned, hassled and so on but it was 2 1/2 weeks before it was fixed. My provider is SSE and I know it was an openreach issue not theirs, however it was a long time. I live in a rural area with no mobile reception and usually can work from home the odd day so it was…
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broadband - cable, no sport, no landline...
Please please please somebody tell me how I can subscribe to a simple, no frills, cable broadband service. I don't want a landline, I don't want a phone, I don't want a telly/sport package - I just want a cable connection to the internet! Is that too much to ask from these 'service providers'?? PS I live in Bristol.
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Talk Talk price increase
Just got an email from TT, BB price going from £5 to £7.50, 50% increase, line rental from £16.70 to £17.70. do i have any rights to cancel the contract seeing as it such a large increase?
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check your sky broadband deal as not setup properly by Sky
Just noticed Sky did not setup my payments correctly for the recent deal. They correctly added a £100 credit to my account but are charging me full price for rental and broadband instead of 1 year of 1/2 price rental and free broadband. Unbelievable. Add to that 15 minutes waiting in the queue and it'll be tuesday before…
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BT email : You're really close to your broadband usage allowance
BT have just sent me an email saying I'm close to my home broadband monthly limit. I'm a SKY unlimited broadband customer and not even with BT. Has anybody else had this before? Thanks William
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Cancellation Period for BT BB & Phone Contract
Can anyone tell me how much notice you have to give BT to cancel their BB & Phone contracts ?
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Plusnet Website & Phone down.
Anyone else on PN experiencing this? For 3 days my phone has been dead, 3 days ago received an email to say that there is a line fault, estimated resolution within 3 working days. Today I tried to access the website/Member Centre, to request an update. The site is down. I used my mobile to phone the PN contact number and…
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MSE News: TalkTalk customers to be hit with price hikes from October, but you can bea
TalkTalk is upping the cost of line rental and more for its four million customers... Read the full story: TalkTalk customers to be hit with price hikes from October, but you can beat them Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Broadband and mobile coverage in "hard-to-reach" places
MPs in the Culture, Media and Sport Committee are looking at superfast broadband and mobile coverage in "hard-to-reach" places in the UK. They are particularly interested in rural areas and places with bad connections in inner cities. What role should the Government, Ofcom (the regulator) and industry play in extending…
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BT Broadband Issue
Hi All, I've been having broadband issues that BT have now been unable to resolve for almost two months despite over the phone troubleshooting and an engineer arriving onsite. The trouble is that broadband is exceptionally slow and frequently disconnects with an orange light on the hub flashing. BT have replaced the hub…
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lost phone number when switched suppliers
Hi having a nightmare with switching from sky to virgin, I have had my landline number for over 40 years and when I switched from sky to virgin I made sure I could keep the same number. Gave the required 31 days notice to sky to end my subscription and virgin turned up on the required day to fit the new tv , broadband and…
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BT broadband v sky broadband
I am on sky broadband and pay £10 + free evening calls on sky talk with bt landline. TV is with sky, my husband is now paying nearly £20 a month to watch bt sports. I am wondering whether it will be cheaper if we switch broadband to bt to get free sports? Thanks
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Talktalk haggle online?
Does anyone know if its possible to haggle with talktalk online rather than calling them? Also has anyone recently contacted them to get a broadband (adsl not fibre) deal at the end of the contract and what did you get offered? Thanks in advance
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BT TV setup
So, my broadband router and youview box came today, and phone is due to be connected on Friday. Youview box is all fine but there are no BT sport channels on it; now, am I to assume that these will only work when it is hooked up to my BT broadband, which is due to be activated on Friday?
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problems with EE
Hi, I had an EE home phone and broadband account with EE and I asked to move home in May 2015. When I moved to new address my services was not working normal, broadband speed was very low and stopped working completely. I have had several engineer visits booked but most of the time engineer kept going to Old address…
