-
piggybacking off a neighobours omni box?
Hi I can't get VM at my address but my neighbour at the front flats can.. Would Virgin be willing to run a cable from their omni box to my flat? obviously there is a pavement it's not flats next to each other would that be a issue?
-
BT Sport change
Oh dear signed on for BT Sport last June and they have automatically extended my broadband contract until next June... 12 months. Oh well I thought never mind, but what hasn't been extended is my line rental saver, now way out of sink with my broadband and the broadband deal I was on has not been extended either and will…
-
Vodafone K3565 Unexpiring Dongle
Hi a few years ago I purchased a Vodafone K3565 dongle to access the internet. Its particularly good as the credit on it doesnt expire. My Dad was so impressed he got one as well. However, for a few days now everytime I use it to logon, all i can get is a page telling me I need more credit (even tho there is £8 credit on…
-
BT Charges gone up
Just checked my latest BT bill online and notice the charges have gone up. Line Rental from £15.45 to £15.99. Anytime calls from £5.15 to £5.48 and Unlimited Broadband from £16 to £17.03. An increase of £1.90 a month. I also noticed a new charge of £1.75 a month for BT privacy at home: Caller display. I phoned up BT and…
-
O2 to Sky Broadband Rip Off
Hello I have usually paid £13 a.month for my broadband through O2. Now I have the Sky changeover which informso me I am being penalised for Not taking their servicesupplied to the tune of£27 a month! How do I get out of this nonsense?
-
Switching internet/phone from BT to sky. Contract?
Hi, I want to switch from bt to sky for my phone and broadband, I already have sky tv. It will save about £13 having all with sky. But I can't see any where on my online account about my bt contract if there is one, and if so when it ends and what penalties I would suffer by switching? Is it possible to switch mid contract?
-
Internet - A year upfront, any companies?
Many companies now do 12 months phone line rental upfront at a discounted price potentially saving you from the sneaky underhand mid contract price hikes, but are there any that do the same for internet?
-
Problems cancelling Orange EE broadband
My daughter got a phone/broadband deal with Orange in July 2012. The contract was for 12 months and she has carried on quite happily until now with that. In December last year she was offered an upgrade for her phone which she took. The broadband service wasn't mentioned during this call. We have decided to move to Virgin…
-
Talk Talk - swapping contract from wife to me?
My wife is currently contracted to Talk Talk for home phone and broadband and the contract ends in a few weeks. Is there anything to stop me starting a new contract in my own name to immediately follow this? And if so, will I still be eligible to a new customer incentive such as quidco cashback or the £80 loveto shop…
-
Is Utility Warehouse for real? Or legal?
Hi, I have been Utility Warehouse Gold member from Dec 2012. In June 2013 the builders discovered a serious structural fault Flat 3, so we moved to Flat 4 next door, which just happened to be unoccupied at the time. I made our move official by signing the new Tenancy Agreement at the beginning of August 2013, and promptly…
-
ISP Contract Renewal Over the Pnone
Hello all Yesterday I phoned EE/Orange and managed to speak to someone about my contract as I wanted to know my exact renewal date. Twelve months ago, I renewed for what I believed was a twelve months contract over the phone with Orange CS. It appears that I have been put on an 18 month contract. I didn’t receive any…
-
Talktalk Free line rental, free Broadband (yeah, right)
I signed up this morning for the Talk Talk Simply Broadband package plus line rental and connection. I was shopping around for the cheapest deal and they were advertising free unlimited broadband, and line rental with £50 fee for new connections. Thinking this was incredible I signed up then and there - I even have a…
-
how to find out if I need a line installed?
Hi, I just moved to a flat that has the white socket but it says virgin on it? I thought virgin did cable, how do I find out if I need a line intalled or hopefully not ? The white socket looks exactly like BT's that I had in former place only the logo on it confused me. If I call Plusnet or BT would they know if I need it…
-
Tesco Broadband Cashback?
Hello We have cancelled out Sky package and looking for a new phone/boardband package. We think we have decided on Tesco but am looking for somewhere we can get cashback on it....?? Topcashback seem to have bad reviews on cashback being tracked Cashback.co.uk have no review facility. Was just wondering what other people…
-
Virgin Media First Bill Question
Hi all, I am getting VM installed on the 22nd Feb and have gone for the following deal below from broadband choices but have a question about the billing. Virgin Media say I will get my first bill within 30 days after the install date then the payment is taken around a week later. How realistic are these billing and…
-
Start New contract before cancelling old
I am about to move house, (we already own the house it has just been empty for 6 months). The house we are moving to used to have Talk Talk fibre broadband and phone. We currently have Talk Talk fibre broadband and phone. I would like to get Talk Talk Fibre Broadband and phone and Tv at the new house; the package and price…
-
Virgin Media Cancelled.....but have we done the right thing?
We've been a bit neglectful over past few years and the price for our internet, phone & TV has been creeping up & up so it's now £54.99 per month. For that we have BB up to 20Mb speed, XL TV & free w/end calls. Best Virgin could offer us is BB up to 30Mb, M TV (freeview) plus Tivo Box & same phone deal for £33.99 p/m, or…
-
Maybe Unlimited BT Infinity 1+2 fibre Definately NOT Unrestricted
A word of warning although BT advertise their Fibre packages as a "Totally Unlimited Package" they are not "Unrestricted". I thought I had bandwidth issues after having my Fibre line installed a number of weeks back. I was getting no where near the Download speeds that I would have expected from a Fibre line. I then…
-
Advice Please: Disconnection fee
Hello I would be grateful for some advice please. I had been a loyal customer of Orange/EE since 1999, but earlier this year decided to switch provider. I chose Sky, and the switch of my landline and broadband took place on 14 January. Everything went smoothly, including a refund from BT. However, yesterday I received a…
-
Broadband/Phone packages
Hi, I'm asking this on behalf of a work colleague! She needs to know which broadband/phone package would be the best to get, she has just moved to this country from Denmark and needs the cheapest international calls? The only problem is that her calls to Denmark will be to mobiles mainly and not landlines. Does anybody…
