We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT Charges gone up

Options
Just checked my latest BT bill online and notice the charges have gone up. Line Rental from £15.45 to £15.99. Anytime calls from £5.15 to £5.48 and Unlimited Broadband from £16 to £17.03. An increase of £1.90 a month.

I also noticed a new charge of £1.75 a month for BT privacy at home: Caller display.

I phoned up BT and was informed by the advisor that this service was previously free but they have started to charge for it since January 4th.

I cancelled this service and am to be repaid the (£3.39) that they have charged me for this.

I would urge BT subscribers to check their bills. Small things like this can easily slip in unnoticed.

Comments

  • Annoying but caller ID is important to us so will just stump up...

    Leaving BT in June anyway as going totally VOIP on new high speed internet connection as no landline required.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    These increases were flagged up well before the end of last year.
    No free lunch, and no free laptop ;)
  • AndyPK
    AndyPK Posts: 4,357 Forumite
    Part of the Furniture 1,000 Posts
    You could have got caller id it for free if u filled in a form in December.
    You needed to comit for 12 months though.

    You can save the line rental increase by paying in advance for 12 months
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.