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Terrible Talk Talk
Hi guys My two elderly grand parents have their phone and internet with talk talk. For the past 3 weeks they have had a browser issue/internet issue where internet comes through but does not get to the browser. This happens on any device you use with this internet connection so it is not the computer. They have sent two…
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02 broadband Quidco cash back issue
I have purcahsed O2 broadband via the quidco website. When clicking on the 02 lbroadband cash back link pop up screen with 02 customer services telephone number. Before purchasing the broadband over the phone I confirmed that I was still entitled to the £100 cash back via quidco. The advirsor informed me that I was and…
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Urgent : Error on Talktalk Deal posted on weekly post
Hey guys, I found an error on the Talktalk deal for existing customers. also i spotted when you go on the website the shop vouchers are only £25 not £70 as stated. My calculation on the deal is here line rental :- £9.50 x 24months =228 Pachage :- £15.50 x 21 months (3 months free) =325.50 Total = 553.50 Per month - £25…
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Virgin retention team deal
Hey guys my contract with virgin has come to an end. They offered me phone unlimited day, evening and weekends call broadband 20mb Bills via post for a total of £29.95 with one month free and contract total is 12 months. The women would not give me anything more. Not even 0845 for free. No other companies provide fibre…
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Three Mobile Broadband - Dongle v's ipad Mini
Sorry if this has been asked before but i couldnt find it. I have had a Three mobile internet dongle for the last 2 years and been happy with it but recently my laptop broke (broken screen) so I decided rather than get a new laptop i would upgrade to an ipad mini with 3G. The Three shop happily did this for me, however I…
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Sky broadband question
Hey I've had Sky BB for a while now and I'm thinking of cancelling it, my question is, how easy is it to reinstate the sky broadband once you cancel, as I'm going to keep the router etc? Would I just need to phone and get them to switch on the signal again?
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My router has got two different wifi signals?
One is unprotected and is called NETGEAR and the other is the password protected one I use. I have noticed that whenever I connect to the password protected one it also tries connecting to the NETGEAR one - what's going on??
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Got 76meg Sky Fibre and WiFi? Save a tenner and downgrade cos the router is pants
I'm fed up with TalkTalk (don't get me started!) and have been researching Fibre broadband. Sky seemed like a decent enough deal, especially if you have a TV package, until I found this story today: http://www.trustedreviews.com/news/sky-short-changing-customers-sky-hub-too-slow-for-fastest-fibre-broadband-connections It…
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SKY Complaint Address
Can someone please supply a name and an email address/postal address for a senior person at SKY to deal with a complaint, as I'm having no luck with the Complaints dept.. How do I word this email/letter and what time constraint is there for them? My problem I was lured to SKY from O2 by the offer - EITHER Free SKY TV and…
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Cooling off period?? Does it apply?
Hi Folks Friend of mine has been with Orange Broadband (now EE) for the past ten years on the original unlimited contract; (line rental and phone with BT). The ISP have have frequently contacted her requesting her to take out a different contract and she has always resisted. Her view was that her current broadband was…
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Sky Retentions offers
Hi all, Been pricing up moving the home phone and broadband to BT to get BT Sport for free. The sums add up like this: Sky: BB Unlimited - £7.50 SkyTalk Anytime - £19.50 BT Sports - £12.00 Total: £39.00 a month BT: Broadband - £16.00 Call Package - £22.45 BT Sports - £0.00 Total: £38.45 a month So, only 55p a month cheaper…
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Moving from BT to Virgin - £30 charge
Is it possible to leave BT without paying this charge for the broadband to be disconnected? I am out of contract with BT and have arranged with Virgin to move my services over to them (Broadband, phone & TV). On phoning BT to cancel I was told not to do this by phone as I'd be charged, but that the new provider would…
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Keep Sky TV but get faster broadband.
Hi- hope this may be of use to someone. As a customer switching from O2 broadband, I got the Sky TV, Broadband & Phone package for about £10 a month (as I paid a year up front). I've since discovered, like many others, that Sky's broadband is unusably slow ie. Sky: 1.5 Mbps compared to the 18 Mbps I can get on my 3g phone!…
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Renting and 12 Month Superfast Broadband
Hi, I have a couple of (potentially stupid) questions which I'm hoping someone might be kind enough to answer. I'm moving out of my parents house into a new flat (:j but :eek: to the cost of renting) and wanting to get superfast broadband with unlimited downloads as we don't want a tv so will be Netflixing/iPlayering a…
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Ending Virgin Media Contract Early
Hi everyone So I took out a 12 month Virgin media contract out back in October. Circumstances have changed and I need to move out of my property back to my parents house, who don't need Virgin. I want to end my contract early as I don't want to carry on paying for a service I won't be using. Normally I understand a…
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Best internet provider for gaming with least downtime
Hi all, Can anybody recommend a good internet provider for gaming please? Need as little down time as possible. We are currently with virgin and they have been amazing but virgin don't cover our new house. many thanks. x
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Fibre Modem On Always Critical Or Not
Basically i want to know if turning a fibre modem off for twelve hours at night will significantly drop the line speed . It never did on ADSL . jje
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Will landline still be BT if we move to Plusnet?
Probably a stupid question, but my Dad usually sorts out the landline, and I don't really understand how these things work... We're currently with Unicom for our landline - which from what my Dad tells me is part of BT, so our landline is still technically with them :huh: - and O2 for broadband. We have NO intention of…
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bt sport
received a call from bt with an offer of bt sport for free. i said yes. I have a discount pacage of bt which i will loose.(did not know this at time) i rang up bt and cancelled bt sport. my contract is up for renewal when i rang up they said i had taken out one year contract.told them i had canclled bt sport they said they…
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No Internet connection!
Hi - can anyone help. I am getting a sign saying I have no Internet, when quite clearly I have. Then it asks for passwords etc. Is this some sort of virus? What can I do. There is a spelling mistake which makes me think it is dodgy :eek::eek::eek: See below - this is the sign. [SIZE=+3]No Internet Connection[/SIZE] Your…
