-
Post Office Broadband Switching BB to Talk Talk
Here: http://www.postoffice.co.uk/betterthanever This announcement doesn't name the new network. but it's TT, so hardly going to be "better than ever". Though they say they will double download limit and increase speed???
-
EE customer requirement PAYG ok?
I'm interested in the EE deals that are knocking around. If one is a current customer there is a further discount of £5. What are the specific criteria? Is a PAYG SIM with minimum balance to keep the account live OK? Can anyone recommend a SIM in that case? Whether EE, T-Mobile or Orange? Kind regards,
-
Cooling off period
Hi all Recently took out a bt package of Phone, Tv and Infinity, today is the 14th day. Have just found out I am going to be moving house and they can not provide infinity at the new address. Is there a cooling off period I could cancel all my products? I took out BT for infinity but they can't provide it and Virgin can!
-
Broadband Internet routers - have I bought the wrong thing?
Hello! I have family in Nepal and most technology related to landlines, wired utilities is very expensive over there, (about the same cost or more as here although the usual cost of living is 25% of ours) I was asked to get a couple of Internet routers to connect to their landlines so the house could get basic broadband…
-
MSE News: Broadband and home phone prices could fall under Ofcom plans
"Phone and broadband customers could pay less in future following Ofcom proposals, which would see wholesale costs fall..." Read the full story: Broadband and home phone prices could fall under Ofcom plans Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works,…
-
Wifi problems
Hi I have got a problem with my wifi I am with sky broadband and have had no issues with this until now. My problem is I now cannot connect to wifi even with a full wifi signal showing on the laptop, The internet is working fine on the laptop if I use a Ethernet cable but nothing if I go for wifi but just checking my phone…
-
Fibre Router Installation Advise
I am upgrading from SKY broadband to SKY fibre shortly. Have been told a new router will be sent out. I know they say to plug the new router directly into the "main" phone socket but i would like to know if its possible to run a 5m phone line extension cable from the main socket to where i would prefer the router to be…
-
BT Infinity messed up installation: what to do
BT outsourced engineer (not BT shirt) installed Infinity today. He said he'd move the master socket, as it's in an inaccessible place. I let him get on with it. He left after 15 mins, having set up my wifi connection on my laptop. As he left my flat, I asked him if the new socket was now the master socket, as I know BT are…
-
Facetime & Internet Access
Not sure if this is the right place to post this, but here goes. I would like genuine opinions please and what other people think about what happened to me recently. We had friends from abroad staying, and they came complete with an IPad. Without us knowing they got our WiFi access code (it is always on the back of a BT…
-
Talk Talk downgrading headache
I have just been on the phone to Talk Talk and I am so confused! Please can someone explain this to me?! I am on the Talk Talk Plus package, my contract ends in Feb 2014. I phoned to downgrade to Talk Talk Essentials. I asked customer services if this would mean my contract would now end in July 2014, since it is a new…
-
Sky blocking change of provider due to arrears, can they do this?
A couple of months ago my husband came out of work unexpectedly and left us struggling financially for a short time. I phoned sky to reduce package etc (we had tv, phone and broadband) and they reduced cost etc. however we had 1 really tight month and my dd bounced :( by this time he'd found work but was waiting to start.…
-
Sky unlimited broadband An absolute joke plz help!
Ive been with sky for nearly 2 years and in this whole period i have had connection problems with the broadband. Cutting out at least 2 times a day, disconnecting for hours on end occasionaly. I have complained so many times i cant add up on both hands. They have sent numerous engineers out and done numerous of line tests…
-
New TalkTalk Router / Fibre
I'm with TalkTalk and am upgrading to Fibre. TT have sent me a new Router as part of this. Can I start using this new router now, or do I have to wait for the engineer to come and installs the firbre?
-
Alternative BT Broadband
We have BT Broadband into one of our Depots in Warrington and the service from BT is shocking. We are paying up to 20MB and all we are getting maximum is 1MB which is rediculous. BT have checked and said thats as good as it get which is proving impossible to use I have looked up leased lines, EMF Circuits, satellite…
-
Your iPad data contract is from ... ?
Looking to renewal my iPad data contract soon. I know there are few ways - e.g. on contract from Voda / 3; or pay as you go from Giffgaff. I'm paying £26pm for 15GB, which I know is too much, I'm just curious to know where you guys get the iPad data from. :o How do you get yours? :)
-
Virgin Media misselling cable services
Hi all, I have read several posts about VM retention period and disconnection fees.. Please find below my story.. I relocated to thee UK last August and, after finding an house, I had to look for broadband services. After some research I almost decided to go for VM, but I was not really convinced of the contract length.…
-
3 Telling me network OK - But no connection
3 are telling me that there are no coverage problems where I live, but my 2 Three sim cards/dongles have no coverage. Same with Samba sim card (also on 3 network). Any one else having issues?
-
Broadband help please
Hi all, I'm hoping that someone will be able to help me here. My father in law lives in a rural location and really wants broadband. Now on all of the sites it says he can get it where he lives and last year he ordered it from Bt. After lots of twoing and froing and lots and lots of phone calls he found out that he…
-
Plusnet internet (and landline) Advice please :)
Hopefully someone can advise... I decided to switch from Virgin to plusnet (for landline and broadband) and placed the order last Tuesday...(2nd July.) I phoned it through and the order went through. On my account (online) it said, 'thank you for your order; a direct debit order has been forward to your bank, and once it…
-
TalkTalk overcharge - advice please
I have been a Talktalk/Pipex customer for over 9yrs and recently decided to move to BT for the free sports and Homehub. Talktalk made the process more difficult than it needed to be and as a consequence I dug out all my old correspondence. In doing so I noticed than in January 2012 they wrote to me advising my bill was to…
