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Broadband & internet access

Archives for February 2012

My Virgin Media - View your package and downgrade online ?
It says on the website that VM customers can View your package and upgrade online. Can you also stop taking services this way ? Please can VM customers with experience answer.
VDSL Interstitial Faceplate.
BT have fitted a new master socket and the new BT VDSL Interstitial faceplate at Penrhyn Castle For those wishing to get rid of all their dangling microfilters this is a neat solution that can be fitted without the need to rewire the lower faceplate. Data sheet here. http://www.run-it-direct.co.uk/VDSLfaceplate.pdf Other…
Need to leave virgin
I'm on the broadband only plan and need the paper bills which they charge me an extra £1.50 for! It all comes to a total of about £24/month for just internet. The only thing I'm after is unlimited broadband but then they increased the price and !!!!ed me off!!! Does anyone know where else I can get unlimited broadband for…
Fibre for gaming
I'm looking at getting fibre for gaming. I live in an area where currently only 1.5mb to 2mb is possible, however I know it's not the mb when it comes to gaming, but the ping. Plusnet does a fibre package for £21.49 which you can pay another £5pm which removes the traffic shaping. Does anyone else offer a package without…
leaving talk talk...
I'm considering leaving talk talk, who we have the tv package with, and moving to virgin. (with someone else taking over as the named person). Just wondered if anyone had any experience, and could give advice as to what to expect, any thing that might help really. I was reading in the 'cheap broadband' section about…
Broadband technophobe!
I am trying to sort out getting a computer for a young mum and haven't a clue! Machine itself not an issue, but she needs to be able to get internet access for her daughter. As she does not have a landline, how does she go about getting access using mobile, what additional kit (if any) does she need.? What are the costs…
Welsh broadband support scheme
I live in the wilds of Wales in a broadband not spot. I was delighted to hear about the Welsh broadband support scheme. This means that the Welsh Assembly Government should pay my set up costs for a satellite broadband connection. However, I am finding it difficult to find a company that can actually provide this for me.…
Getting broadband offers every year
Each year, in order to get cashback, we switch gas/electric providers. Sometimes, the best deal is at the same provider, in which case we change the name of the person signing up between the two of us living in this house, so that it is a new contract. This has worked fine for many years. My question is this. Does anyone…
Sky + TV
I would just like to check something how much should my sky broadband Unlimited be if I also have tv aswell?
Cancelling from Virgin Media - help needed please :)
So I'm going to cancel. Tomorrow I'm going to phone up and try to do it, do the big leap! I have all the evidence, Virgin have increase my bills by £1.50 and so they'll let me cancel as it breaches their Terms and Conditions. Ok, the price increase isn't why I'm cancelling, it's the slow service I've been getting, but…
Will I lose my sky email address if I switch?
Hi, I am currently with sky for my tv and internet but considering switching to virgin, does anyone know if I will lose my sky email address if I cancel my account? Thanks
Advice from you clever people please...
We currently have a virgin broadband and tv package costing about £40 a month. In the interests of money saving I was looking at getting rid of the v+ box and buying a recordable freeview box instead. However- we still need decent broadband (3G not good enough) also we don't have a landline- and don't really want one! So…
Left without broadband by Virgin media
Our broadband stopped working on Tuesday but I had a migraine so did nothing about it till Thursday. I rang Virgin and was told by "Michael" - doubt that was his real name as his accent didn't sound like he'd be called Michael - that it was a fault in our area and would be up and running by 8.30 that night. On Saturday at…
A daft question about broadband and phone line
Question a friend asked me. They have a phone line which they don't use and which has been disconnected. They insist this phone line is owned by BT and that for them to get broadband only they also need to pay BT for the phone line rental. Is this right?
Plusnet Broadband, Home Phone, & Topcashback - ends today
Hello all I wasn't sure if I should put this here or on the Grabbit board, so I've done both. Hope this is ok. Topcashback are offering £50.50 cashback to anyone taking out a broadband + home phone package with Plusnet before the end of today. I've gone ahead and taken the plunge, and I hope it might be of use to someone…
End of contract
Hi there, my talk talk contract due to run out, probably today. Can I end everything and ask for a new contract at the specials priced deals they have at the minute, I.e. half price unlimited for 9 months Or Can I end contract, and get my hubby to call up and start a new contract at same house (obviously :) ) in his name?…
Living in semi detached house, share broadband?
I just thought of the moneysaving idea that say you lived in a semi detached house. Could you pay your neighbour to use their router, like pay half, and share the one router?
how do i sell my router
tried to sell my router in cash converters or cex but they wouldn't take it :( since they said they come with the internet companies now, anywhere would take it? wanna get a couple of quid for it, got the disc for it as well , its a belkin thanks
PAYG (or pay in advance) mobile broadband with unlimited download?
Is there such a thing? If so, what are the best providers/prices? Cheers
Virgin media -extending contract-cooling off period
Hi Just looking for some advice I have been with virgin media for a long time and after searching around I deceiee to stay with them as the differnce of chane to O2 or Sky was 50p a month and I reckoned not worth the hassle So on Tuesday I updated my services- new 18 month deal Then I get a call from O2 today offering me…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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