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'Important Changes to your Virgin Media account'
I received a letter today telling me that my Virgin Media bill will increase by £1.50 a month from 1st April. I currently pay £17 a month for 10MB broadband, which is £4 off their usual £21 price, so that will go up to £18.50 which is a fair amount just for broadband. Has anyone else negotiated a better discount with…
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BT Cancellation Charges - a word of warning
Folks, I won't give you the full story but if you don't read the fine print on your cancellation T&Cs, they certainly don't .... MY EMAIL [FONT="]Hi, my problem is with my final bill. I took out Broadband Option 1 which started on 10th August. I was contacted by - what I now know to be - a third party contact centre…
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TalkTalk forums
Unable to connect to the TalkTalk forum today. Does anyone know of any problems, thanks.
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next stage of infinity roll out due when?
Sorry, just wondered when the next stages are to be announced?
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Daunted by Switching
am needing to make some drastic changes to my broadband and tel providers as i've recently been living on a single meagre income that won't sustain the outgoings i have. currently have been paying (out of contractual terms now):- BT - £37 (line rental and don't know what else) SKY - £19 for unlimited broadband only (no TV…
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O2 customer - getting online takes AGES...
Have any other O2 broadband users had trouble getting online over the past few weeks? 2 or 3 months ago it started taking longer and longer to get connected after plugging everything in (we use an ethernet cable to connect our router rather than the wireless option so know it's not a wireless issue). It's at the stage…
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Being harassed by Virgin Media. Any advice?
So, I keep getting calls to my mobile from 2 numbers 0800 408 9340 and 020 7059 4000 and it's some Indian person claiming to be from Virgin Media and asking to speak to me. I think this is a scam. I am a Virgin customer, but even if this isn't a scam, I'm not interested in anything they're trying to sell me as I'll be…
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BT Net Protect Plus
In true money saving fashion a couple of days ago I was reviewing BT services - realising that broadband contract and Anytime calls contract expired at totally different times I arranged for them both to expire at same time (this saved me £2.90 per month). Confirmation email that this had been done suggested BT Net Protect…
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Cancelling Virgin Media with no penalty!
HI guys, Called virgin up this morning to cancel (as im moving home in April)...anyway in the email about price changes (at the bottom) theres a link to cancel without paying a penalty. So I enquired abot this, and was told that the price rise had to be 10% or so (the guy pretty much told me that the company had worked out…
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'Third of UK postcodes' have slow broadband speeds
'Third of UK postcodes' have slow broadband speeds :( A third of homes in the UK have broadband speeds well below the national average, according to research from price comparison site uSwitch. More on the BBC News Site http://www.bbc.co.uk/news/technology-17130367
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Virgin Increasing Price on House Move Can I Cancel
Hi, We are moving house in 6 weeks and i phoned virgin to transfer services. We currently pay £20 a month for 10MB broadband (no phone) We are moving to an ADSL area so have to have phone line, the lady on the phone said it would cost £27.99 a month for 2.5-7.5MB broadband and evening calls. Because of this do i now have…
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word programme and anti-virus for silver surfer
My father at 78 has just decided to join 21st century and has got a laptop and wi-fi broadband. He wont be using it for ordering/paying for anything or banking etc, just for surfing the net and writing a few documents up. Can anyone suggest how he can get word without having to pay for office (expensive and most of it he…
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Warning — don’t switch your phone/broadband provider
My ISP and phone line is with Talk Talk. My broadband service dropped after a snow storm on the 4th of February and I phoned customer services for help. Hours of frustration with the Talk Talk call centre merry-go-round, suffering polite incompetence from robots, eventually drove me to threaten to leave if they did not fix…
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Thinking of leaving Virgin- best thing to do?
Hi all, I'm really getting sick of Virgin thinking they can put an extra few quid on my bill what seems like every other month- my bill has increased from £20 when I joined a few years ago to £37.46 and now they want to increase it by a further £1.75! We have 'talk unlimited' but hardly ever use the landline, 'M' size tv-…
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Tesco Broadband
I'm currently with o2 on the "original" service (£9.50) (no throttling, caps etc, for some reason my connection is set at 20Mbps though lol) and Madasafish for line-rental (£11.99). No problems with either, had fantastic service all round. Just ditched o2 mobile for three, so the broadband will increase by £5.00 per month.…
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BE or O2?
Ok After a lot of hassle from sky since end of December,i cancelled my services,am thinking of going to o2 all rounder,is this a wise choice as ive heard they throttle there connections,Would BE be a better choice(know they are a sister company) Anybody
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Best DEel for 2 houses
OK I'm trying to work out if there's a better less expensive way to do things. I live between two houses roughly 50/50 At one I have a Virgin broadband deal tv phone and BB about £50 pm this house is in an area where I can get all competitiors services cable, copper or mobile. The other house can only get BT so I have…
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Q about MAC code
After queries with billing with my Virgin National broadband and phone package I will be leaving them. A 12 month contract was taken out last July by my husband who knew he was terminally ill. He arranged with Virgin for me to have any further dealings with them. Hubby died in October and I've had occasion to ring Virgin…
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student phone and broadband
My son is currently in halls at uni. From September he will be sharing a house until july 2013. Is there any provider out there providing broadband and phone for less than a full year?
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Plusnet Vs O2 & Sky Broadband Problems
Hi I am currently in process of changing ip as had awful experience with Sky Broadband. Had Sky BB since 2008 = Autumn time with 2GB usage allowance and never went over usage limit. Last December I received letter from Sky telling me I'd been going over usage allowance on and off since April 2011, this surprised me as used…
