-
Which internet providor for MMORPG?
OH and I both play world of warcraft, and on my bt total broadband it's virtually unplayable, with a latency of up to 3k during peak times. We are looking to switch package, were going to use O2 but heard their traffic shaping affects torrents which WOW uses. Any advice please?
-
Getting out of Orange Broadband
I recently switched from Pipex to Orange Broadband ( :( ) and my speed has decreased from 6.2Mbps to 2.2Mbps and below. I signed up on the 17th of October and I'm wondering what my rights are in terms of cancelling the contract as I'm not happy with the service. I'd rather avoid the lengthy calls to distant call centres so…
-
A couple of questions, can someone give me an idiot's explanation please
We are currently using Talktalk for phone (including line rental) and broadband. We are no longer tied into any fixed term contract with them. We would like to change providers and move to O2 for phone and broadband. O2 tell me we have to pay a charge of £45 to remove a Talktalk "marker" on our phone line. Talktalk have…
-
Help with Plus Net
I am with PN and have been for a few years. I moved my phone over as well this year. I phoned last week for a mac number to move to the PO as they were cheaper that I was paying to PN. PN offered my a deal saying I would pay £x for 12 months, then 3 days later I get an email saying the phone cost will be rising by £1 on…
-
Talktalk mac code
Over the weekend i lost all internet connection and previous interupted connections after about 10 calls to talk talk who were very unhelpfully i have decided to go with plus net however they need a mac code talktalk first told me i don't have one? Then another call to talktalk they said they would email one within 24hrs,…
-
Virgin 'Fibre' Broadband
I came across a VM stand in a shopping mall, advertising 'Fibre' broadband. As a VM customer of some 15 years, I wondered how/when I would get this 'fibre BB' from my existing copper co-ax. So I asked when I would get fibre - "it's there now!" I was told by the salesman. Where was it? He explained; "It runs up to just…
-
Advice on best ISP for unbundeled exchange
hi Sorry if this has been asked b4 but deals change all the time so asking fresh. I'm changing my isp from adsl24/7 who have a 30gb limit on £19 ish deal which i tend to go over, I'm out in the sticks where BT forgets about in its race to get fiber to the masses in the town so my exchange is unbundeled and i get 1mb speed.…
-
T-mobile laptop deal
Hi all in need of help with this one. I signed up to what i thought was a 24 month contract with T-Mobile getting a laptop and dongle in the price, the contract ended in February (or so i thought). I called T-Mobile in January asking when the last Direct Debit was due and i was given a date of the 17th February - (i'd made…
-
Virgin Media Bill
Hi all, can anyone tell me if Virgin Media can charge an additional £5 a month purely because I do not pay by direct debit, that is what they are doing, they put it down as payment handling charge, I had this before with GMAC but they were ordered to pay all the money back as they were not allowed to discriminate just…
-
fsnet emails...Disappear AGAIN!
Hi everybody! I have just had a years -worth of emails ( in my inbox ) just disappear ! I deleted a few this morning...all was well and then when I went back to 'inbox' there was NO emails available that were later than Nov 2010 . I use Orange as my homepage and link to an fsnet email account. I see that Orange have been…
-
broadband + line rental for 6 months
Hi, My partner and I are moving to a new flat for 6 months, after which we will be moving back to shared accomodation. We are looking for broadband which can be set up for 6 months, however all the broadband contract I looked at are min 12 months contract. The nearest offers I found were the no long contract line rental…
-
Do I have to leave Plusnet?
Hello been with pn for a few years but late broadband speed has got worse and worse. Been thru the speed tests and their troubleshooting and they have identified a problem apparently sorted it out, told to give it a few days for the line to improve etc. done this 3 times over the last 18 months keep giving up and…
-
Connecting a second laptop wirelessly
I am going out of my mind with frustration! We have Virgin BB and have successfully connected two laptops (one has built- in wireless, the other with a Belkin wireless card). I am now trying to connect DD's ancient laptop using an identical Belkin card. I have installed the drivers and software and the card looks as though…
-
what broadband can I have?
Iam planning to move house early next year and am looking at my options for phone, broadband etc. For as long as I have lived away from home I have used Virgin (and its predecessors for the last decade or so) so haven't given any thought to what is involved with other companies. I have had a read through some threads on…
-
Do I lose Orange email account if I cancel Orange broadband?
After numerous problems, I'm thinking of cancelling Orange broadband. The only thing that worries me is whether or not I will lose my current Orange email account? I have lots of contacts/information on there and changing my address will cause problems. Anyone know whether I'll still be able to use it? Thanks in advance.
-
BT Mac code
BT say i need a MAC code to transfer my services to Virgin Media. Virgin Media say they dont need a MAC code from BT as my servicers are cable provided i now have a large bill from BT for services i have not had the use of since i gave them notice to terminate my acc in June 2011 can somene please till me DO I OR DO I NOT…
-
Massive 42,000 vodafone bill, please help
I had a data sim set up in a modem to monitor my equipment on a job. I just got a bill for 42,000 for 3 months. Clearly someone else has been downloading stuff for months on it. The broker is wireless logic. They won't help me to contest the charges with vodafone. If I have to pay I'll lose my house. Can anyone help? Ezzer
-
Broadband provider with UK tech-help?
I've been having a bit of a miserable week with BT's foreign tech-help. My broadband is so slow it's absurd (130Kbps now and getting worse by the day, should be several Meg). I've been trying to get their tech people to fix it but I keep stumbling on the language barrier. They talk at high speed, give you a load of…
-
Does O2 Allow Their Broadband Service on a Primus Landline?
Currently, I use O2 broadband with a BT landline, and the BT landline contract period ends soon. I am considering moving away from BT for the landline to either O2 (£7.50 excluding calls) or Primus (£7.99 with evening and weekend calls). The MSE Home Phones guide mentions a Primus+O2 package as a best deal for existing O2…
-
talk talk carnt log on
to my account been trying for 2 weeks no joy phoned but they tell me lie after lie eny one else having bother
