-
TalkTalk just charged me £75.49 cancellation
:mad: I am fuming! TalkTalk offered me an 18 month contract extension on 2/7/11 which I accepted because it was very cheap and it was only a backup to Sky, which I used for my business. The Sky broadband became so unreliable and slow that I moved to Virgin Media. I decided to cancel the talkTalk extension within the 14 day…
-
Sky BB and BBCi player
Can any exisiting Sky bb users tell me if BBC iplayer runs ok on sky llu ?? Also do sky charge to move from another llu provider to their llu service ? Thx
-
Orange broadband and unlimited calls
Hi Everyone Could anyone give me some advice please. I have been contacted by my mobile phone provider offering me both phone line and unlimited anytime phone calls, and broadband for £22:75 per month. At the moment I am with BT anytime paying £24 per month, and Virgin broadband paying £27 per month. Does anyone have any…
-
Sky Broadband
Ok, to cut a long story short, I wanted to leave talk talk 6 months ago and called sky to ask about their packages. I was sold an 8mbps connection but after everything was installed i was only getting 0.8 to 2.0 during peak times. I made a complaint and after writing two letters, sending countless emails and making…
-
Bt to talktalk
had a flyer through the post saying that we could get upto 24mb connection from talk talk and that they were new to the area. am i right in thinking they will just use the BT equipment so ill only get exactly the same speed as i get now? is there actually anywhere i can check that on the talktalk sit without getting a…
-
tesco vouchers?
i recently singed up with talk talk via this site as the switcher was offering £60.00 in tesco vouchers, was this a scam? i have never seen any tesco vouchers even though i signed up with talk talk for a years contract???????:mad:
-
thinking of changing to virgin???
hi all, currently have unlimited phone and broadband with talk talk , but cannot get any more than 1.5mb because of 'where we live' !!! tv is with sky+ box. wife spoke to a virgin chappy in town who can do 30 mb b/band, all tv and unlimited calls, extra tv box and free install for £64.46 a month. seems a decent deal , but…
-
Plusnet - coinicidence or something more sinister?
Last night from about 7pm onwards I couldn't get a connection and kept getting "network error". I'm not very techie but the router diagnostices said everyhting wwas fine except "internet". I used to have this problem regularly with talktalk and was convinced it was just a case of too many users trying to access in the…
-
Best Dongle Deal
I am waiting for sky to come and connect internet but it won't be for three weeks at least three weeks. what is the best Dongle deal about x
-
Cancelling BT - what are my rights.
I bought a BT Vision Phone/Broadband/TV package eight weeks ago. Since I received and paid for the equipment the following has occurred. 1. Since day 1 I had no dial tone on my phone line. 2. Since day 1 the additiona channel I requested - ESPN has not worked 3. Since yesterday Currently my broadband doesn't work. 4. Since…
-
TalkTalk first bill: Not as Advertised
One evening after browsing a website wihch compares Internet Providers I recieved a phonecall from TalkTalk. During this (supposedly recorded) phone call I was offered the following deal; Line Rental at £13.80 a month TalkTalk Plus (internet and phone) at £14.50 a month Total £28.30 per month. I was informed my connection…
-
Misquoted by Plusnet!
I responded to plusnet's half price braodband offer (£3.24 for 12months) on the last day of their offer (5th Oct). The 'phone call was recorded of which I am requesting a transcript. Everything was going well, i.e. I obtained the MAC code from my provider (TalkTalk) and gave it to Plusnet. However, following an email…
-
Mac code required - yes or no?
I've changed from AOL broadband and line rental to sky broadband and sky talk with sky line rental. Sky have given me a date of tues 18th october for full broadband activation. AOL have sent emails advising of broadband services and line rental services being terminated which tie in with this date. My question is, do I…
-
Virgin Media - Paying too much?
Evening Everyone, Just looking for some advice :) . I had some broadband disruptions tonight and after make my way to the VM Status Page, the link to upgrading packages was floating around, so I thought I'd have a look, and find out what I'm actually paying for.. Since we have two VM boxes, and 20MB broadband, I used the…
-
Recommendation for Gaming routers/bband please?
Hi, New to this forum so please forgive me if I get it all wrong! I am currently with Plus Net for phone and broadband. I get 10Gb download limit and free evening and weekend calls. My two biggest gripes are that firstly my bills have spiralled over the past 14 months - all to do with phone call costs, (for those calls not…
-
who/what to choose
Hi Would appreciate some expert advice. Moving house this week. Checked what bb we can get ADSL available at ~2MbpsBT Total broadband TalkTalk non-LLU Sky Connect (non-LLU) AOL broadband (non-LLU) Pipex broadband Plusnet broadband Tiscali broadband And many more... Cable services available Virgin Media broadband (20M)…
-
BT - Awful Experience for a brand new customer!
Hi Having experienced some truly awful customer service from SKY (after enquiring for over a year why we had no ITV1 and Sky1 reception for that time and getting nowhere), we decided enough was enough and switched to BT Vision. So far, MASSIVE MISTAKE - they have delivered two set-up packages for some reason, even after we…
-
Couple of questions on long distance broadband
I live approximately 9.5 km from my exchange, which is non-LLU. My ISP options are limited and I have BT broadband. The cable is rumoured to be aluminium in parts of the route. The router stats are shown below, BT speedtester shows IP profile of 500 Kbps and my download speed is usually around 450 Kbps, which I think is…
-
How do I get Pipex to stop sending me bills!
Tried to cancel Pipex broadband back in July but was told I couldn't give notice when I wanted to and had to phone back on the day I no longer wanted the service. Called again 2 weeks later and was told by someone else that was wrong and I'd been misinformed. She had a word with her supervisor and they applied a credit to…
-
Changed my ISP but still get BT ?
I changed from Bt phone & BB to Plusnet, everything has gone according to plans. However, I still can access BT and any old E mail messages from people I don't want to inform of my new Address, why is this? I know that BT own Plusnet and BT assure me I am not being charged for this,but surely you can't have 2 ISP's ..can…
