thinking of changing to virgin???

lurchy

hi all,
currently have unlimited phone and broadband with talk talk , but cannot get any more than 1.5mb because of 'where we live' !!!
tv is with sky+ box.
wife spoke to a virgin chappy in town who can do 30 mb b/band, all tv and unlimited calls, extra tv box and free install for £64.46 a month. seems a decent deal , but i know nobody with virgin service..are they ok basically
probably would try to get 10mb to shave couple of quid off..
cheers Rich..

kwikbreaks

The broadband products are usually good but some areas can be oversubscribed and stay that way a while. Mine's a little shaky right now.

My neighbour swapped over to Sky for TV and says it's better - I just have Freesat so can't comment on either.

The phone is expensive if you make calls - my wife does so I only took the phone to get cashback + a free install then cancelled it after a year in favour of Vonage VOIP.

There is offshore and UK based support but some of the UK support will be going early next year. Offshore support can often be abysmal.

With the cable based products you get a 30(?)day money back guarantee and it can sit alongside anything you already have so it's a low risk thing to try out.

Mark_In_Hampshire

Have had both VM and Sky, I preferred VM's box and menu system, picture quality and on demand capabilities. With the Tivo stuff there isn't really anything to touch it now.

You can always start with 10Mbps and allow them to "prove themselves", as kwikbreaks says, there's a 30 day guarantee. If you get 10Mbps from your 10Mbps connection then you can always up it later on (albeit watch for restart of contract period).

The average actual performance of the "up to 10Mbps" connection is about 9Mbps. I'd say the chances of it being as poor as 1.5Mbps are slim to nil.