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Pure Honest Orange Broadband Customers PLEASE
Hello, I am switching to Orange Broadband as I am already a customer with them for my Blackberry 9700 - and they've offered me a deal including my already existing contract for £30 each month. I've read equal amount of positive and negative reviews of Orange and my usual thought is people only tend to write reviews to…
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Escalating a complaint with BT - who is the governing body?
I've had an ongoing BT billing problem which they admitted to, but have since resorted to not calling back, telling me I've imagined it, or hanging up on me when I've asked what is being done with the account. I'm so fed up now I don't know where to turn to next, I know I could do it in writing although I don't know the…
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broadband speed advice
I have read many of the posts about broadband speed and wondered if anyone can help me please ? I am currently on Sky unlimited broadband getting around 2.5 to 3.5mb downstream speed. It is pretty poor really. I have done all the tests changing filters, connecting to the main socket etc.. and it makes no difference. I have…
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At what point is Broadband not broadband?
After returning to the UK, I've been working with a 3 wireless dongle for the last few weeks. This has been superb - 3MBps average.. I thought a wired broadband would be cheaper and faster. So I signed up to Orange Broadband last month. I was told I'd get upto 6MBps. I got the router installed last night and have checked…
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Difficulty In Migrating From Supanet
I am changing my ISP and contacted my current provider, Supanet, on 14th October to obtain a MAC. I was advised that the MAC would be sent to me within five working days, i.e. last Friday, 21st October. In accordance with Supanet’s terms and conditions, I wrote to them to advise that I wished to cancel the service and to…
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Brand New Phoneline Installation; Junction Box - Seriously Concerned.
Hello, Basically I am in shared student accommodation and we're currently with Virgin Media - My housemates are rather selfish and the connection can't handle the amount of traffic and has become seriously slow and I am a professional gamer "Yes, those do exist I actually get paid money from corporations such as Dell,…
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advice re changing to O2 or Plusnet
I have been with Freenetname/Madasafish for several years now and need to change to get a more affordable and faster download limit. Currently it is only 5GB at £14.99 for standalone broadband and according to tests, I should be able to get a faster speed at a better price. I shall probably also go for an inclusive phone…
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BT Infinity - Any Good?
We have been with Virgin BB ONLY 10MB for sometime now and usually it's ok except once every few months there would be disconnection problems. Everytime it takes more than 30 minutes to get through to someone and as we don't have a Virgin landland, we wouldn't be able to report any problem using saynoto0870 unless it's…
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control who can use wireless internet?
Hi, Could any one tell me if it is possible to block internet access to one computer in my house? The reason is because my sister is constantly on the internet and I would like to be able to control how much time she spends on the net without having to turn off the router. Myself and my boyfriend would like to still be…
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Talk Talk account ownership change
I signed up in my mothers name, from the same address as I am now same everything I couldnt give direct debit at the time....anyway after the first month I changed the ownership of account to me, sending the paperwork they needed...now I am trying to get the £50 connection fee return returned to me...they need…
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Cheapest Broadband??
I'm moving into a new flat soon, so am looking for a cheap broadband deal, but all the ones I can find seem to want you to pay for a phone line aswell, which I don't want. I would consider getting a broadband/tv bundle deal if the offer was cheap, but really don't want a phone line. I only really use the internet for…
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Early exit from TalkTalk Business
Hi all I have fully unbundled service from TalkTalk Business. Like everyone else with TalkTalk, I got the good news in this month's bill about price increases. I'm in contract for another 5 months but am desperate to leave and I heard a whisper that I can end the contract without penalty in these circumstances. Can anyone…
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Any sky users having trouble with specific sites.
As the title really. For example, I can't access ebuyer or topcash from sky. Using my phone it's fine.
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Is this true about how broadband speed works??
I've currently got a BT phone line (on a retention deal) paying roughly £10pm - inc. eve/wkend & caller ID My broadband is with o2 (again a retention deal) paying £6.95pm with unlimited download - it's an old package they don't offer any more Anyway got a call from o2 sales team today (it's actually LBM working on behalf…
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O2 mobile broadband PAYG
Does anyone know if O2 have a PAYG mobile broadband package that lasts 12 months (in the way that 3 mobile does). A colleague of mine is unable to receive adequate 3 coverage but can get O2 coverage. However, the O2 packages only seem to be available on a monthly basis which makes topping up monthly a bit of a chore. The 3…
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O2 mobile broadband PAYG
Does anyone know if O2 have a PAYG mobile broadband package that lasts 12 months (in the way that 3 mobile does). A colleague of mine is unable to receive adequate 3 coverage but can get O2 coverage. However, the O2 packages only seem to be available on a monthly basis which makes topping up monthly a bit of a chore. The 3…
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TalkTalk Braodband Usage
I have no comprehension of my household's broadband usage, so I discovered the facility to check this on 'My Account'. Only it's blank, no currrent information, and no graph information for the last 3 months. I filed an issue on the 18th, regarding the usage information, with no respons as yet, but TT have logged the fault…
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Talk Talk complaint ? - chief exec email inside
Chief Exec [EMAIL="dido.harding@talktalkplc.com"]dido.harding@talktalkplc.com[/EMAIL] they like customer feedback of customers whom get messed about by their third party contractors as it empowers them, copy the email to [EMAIL="graham.howell@ofcom.org.uk"]graham.howell@ofcom.org.uk[/EMAIL] one of the top management people…
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TalkTalk Contract Length
I recently signed up (in September) to a 12 month Talk Talk essentials contract which includes off peak calls and broadband with a 40gig limit. My live date was 10th October and so far so good. I then had to call their Customer Service line for something unrelated and this is when the fun and games started. The guy just…
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Sky Broadband without Sky Line Rental
Hi there, I recently tied myself into an 18 month contract with BT in exchange for free line installation (would have been £130 otherwise) and I have to make a minimum of 10 calls each month or I am charged an extra £5. Sky Broadband has just been enabled in my area so I was interested in their Broadband Unlimited offer…
