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Talk Talk to Sky direct LLU
Hello moneysavers, having sky tele it would appear (on the face of it) to make sense to have phone and broadband in the same place. Currently I have both phone and broadband with Tiscali/Talk Talk. Only a few months ago I rang sky and the operator stated that I would have to go back to bt for at least 1 years line rental.…
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TalkTalk security flaws or am I being fussy?
I wanted to change my email password, could not do so cos was not registered to my accout, so called customer service to ask them what was wrong. She asked for my name, address and DOB, hardly the most confidential of information, then proceeded to ask me what address I told her and she said so thats the one with the…
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Pipex terrible service - bemused
My parents have been pipex customers for around 5 years now Recently their brooadband stopped working out of the blue. No windows updates, no security updates: just the exchange failing to recognize their login info (yes, we have triple checked it This was 10 days ago After countless calls to Pipex's call-centre, which…
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huge problems with talk-talk / tiscali
I changed my package with talk-talk/ tiscali (used to be a tiscali customer) to get line rental and internet with them rather than just internet. This should have been in my September bill, but wasn't - meaning I still had to pay line rental to BT and a higher rate for internet. I called them and they said they'd fix it.…
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Valid MAC Code not being accepted
I have received a MAC code from Pipex in the last week so I can transfer my broadband to BT, but the BT system is not able accept the MAC code I have been given and BT seem to think it is missing a digit. I have tried submitting it with them twice now. Have called Pipex twice to check the code I have is correct, and their…
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Can some explain Broadband useage
I live in a large family group - 6 of us. We all have laptops. We were with Sky and then 02 but recently my husband changed to BT and suddenly we are being told that we're using way over our monthly allowance of 40gb. We use two computers a lot during the day for work although mostly this is offline work, emails and…
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CHECK your PLUS.Net bill, been misbilled for non-direct debit
If you are with plus.net and don't currently pay by direct debit, you should NOT be charged £1.50 this month. The last email sent out by plus.net said this charge was deferred till 1st March. However, my bill came through with that £1.50 added.
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Orange Broadband Demanding Payment.
Hello, I got a letter from Orange Broadband telling me that they haven't received payment for my broadband, that they have cancelled my account and that I need to pay them £27.99 in outstanding payments, and if I don't pay they will take legal action. The thing is - I haven't been with Orange Broadband for over 5 years. I…
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Leave BT for Sky?
Just called BT to cancel my phone and broadband as I am fed up paying through the nose and surprise, surprise I was offered a better deal! It was just like when I cancelled my sky tv. (50% off for six months with no tie-ins.) I have now gone from paying over £40 per month for option 3, unlimited calls and line rental on an…
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New House - Phone/BBand still active
I picked up the keys to our new house today and I took a phone with me to check the phone line and I was able to phone a land line. I wasn't able to phone mobiles. I know the former owner who moved out today used to have his phone and broadband with Talk Talk. I there anyway I can use this phone line instead of having to…
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Beware of BT Vision and Broadband dodgy practices
Hi I just moved home and decided to shop around for a new broadband and digital TV provider (was with Virgin Media at my old place, but I thought the market must have moved on so I was keen to see what else was out there). So, on the Saturday that I moved in I thought I'd give BT a call to see what offers they had (I…
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home or mobile broadband?
I am in contract on an Orange mobile. I previously had mobile broadband with Orange but the signal in my house was ridiculously bad so I ended the contract. I used to have a BT landline and internet but cancelled that and so don't have a landline or internet. I also have an o2 payg which i dont really use. What would be…
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Orange Boardband
why did i move my boardband to these muppets?
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Virgin Media - Broadband pack at my house for Neigbour who has moved.
Hello, A package was left at my house for a neigbour, however this neigbour has actually moved. There is nothing on the package telling me how I can return it to Virgin Media. Does anyone have ideas? Its a broadband instialltion pack. thanks
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Utility Warehouse - MAC Code
My friend has requested via email to get a MAC code to move her Tel and Broadband and has yet to receive a reply - thought they had to provide one in about 48 hrs is that correct? anyone else got info on this subject - are they difficult to release MAC codes?
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Watch out TALK TALK customers for (SCAM)
Just recieved E mail from Talk Talk saying there is a problem with my last payment ,they are asking for my details Bank etc ..WATCH OUT It's a SCAM ... I have rang Talk Talk to question this mail and they told me its a phising scamas they told me they never send emails asking for your details.............. Please be…
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Sky capped me!! :(
Hello all Last Monday my internet speed dropped from an average of 4Mbps to 0.15MBps. It syaed this way till Thursday when I registered a complaint. It was duly escalated by their tech team and I was told to expect a call within 48hrs. 48hrs came and past, no call, so I called them to be told it was actually 72hrs. 72…
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Leaving O2 if LLU line?
Hi all this one has me a bit confused, I am currently an O2 customer for broadband and landline, however after receiving the email regarding price increases I'm looking to switch to Sky. As my broadband is via O2 LLU will I lose my broadband for a period during any switchover or can you use a MAC code ? Thanks.
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O2 Broadband Price Rise - Existing Customers
Got an email this morning from O2 saying that there broadband prices are going to increase from £10 to £13 from 1st March 2011, thats a 30% increase!! So much for loyality, I'll be looking elsewhere when my year contract is up in April :mad:
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The Chances... Me, Oftel and BT
March 2010 - ordered BT. At the time, on the internet there was a deal - free line installation. "great" i thought.. I rang them. "sorry sir deal no longer valid however you take out BT vision we'll install the line free of charge". so i thought fair do's - turns out I need a freeview ariel - but wait says the operator.…
