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Utility Warehouse - MAC Code

My friend has requested via email to get a MAC code to move her Tel and Broadband and has yet to receive a reply - thought they had to provide one in about 48 hrs is that correct? anyone else got info on this subject - are they difficult to release MAC codes?
Better to light a candle than to curse the darkness. :beer:

Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They have 5 working days.
    NB: you cannot move your phone via a MAC, it is for broadband migration only.
    No free lunch, and no free laptop ;)
  • Sorry meant Broadband
    Better to light a candle than to curse the darkness. :beer:
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    PS: you may need to phone rather than email-that way they get to put you through to retentions. Check the T&C's.
    No free lunch, and no free laptop ;)
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