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BT Basic and Broadband
Hi, Hoping someone can help please as I seem to be getting different answers. My grandad is on BT basic for his phone line and would like to get broadband. I have phoned BT and they have advised that if he wanted BT broadband or broadband with any other provider he would need to change his line rental to the full line…
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TalkTalk Customer service - warning
Hi, TalkTalk broadband might be cheap but the technical support and customer services are abysmal, certainly in my case. They will hopefully go down the same way as other companies with this business model. Recently sold my house and was landed a £70 cancellation fee despite them 1) cutting off my phone two days early…
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Non-traffic shaping ISP wanted
I'm currently with O2, who are now throttling all P2P traffic at about 15kbps 24 hours a day for me. Can anyone recommend a good ISP that don't traffic shape (or have off-peak hours where you can download), and wouldn't require me to switch from BT line rental? I don't download a massive amount, and could happily live with…
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BT broadband query - restricted bb access???
We have received an email from BT saying that we have downloaded 80gigabites for November and as such our access is now restricted. We have a PC and a laptop. I use it for internet browsing and shopping, OH plays some computer games which are not online. He has downloaded an album but we cant think of anything which would…
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Sky BB usage issue
I am currently on the Sky Base rate for broadband. Then the other day I recieved an email saying that I'd gone over my usage. I looked deeper into this and Sky's usage tool says that I am 250+% beyond my 2gb limit in only 2 days. I am sure that I havent downloaded this much stuff. The thing that has made me suspicious is…
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Wireless adapter
Hi everyone and merry Christmas I could do with a hand if anyone can help I am wanting to get my little girls computer to go wireless, its a dell desktop with vista, I have been in touch with Orange and they sent me a link http://www.orangeaccessories.co.uk/broadband/wireless_adaptors.html but I was just wondering if…
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Advise needed - aol broadband contract finished
Hi there, I need advice please, my aol broadband contract finished last week, I only use it for basic internet usage, but have bought my daughter an IPod for Xmas so will be downloading music, I rang AOL up last night to see what they had to offer to keep me with them, I've only ever been with Aol over the last 3 years and…
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Internet access for 3 months
I want to work from home sometimes, my boss has given me a laptop however I dont have internet access at home and she cannot pay for my access. I am moving house in Febuary so do not want to buy a contract. Can someone advise me of the options I have?
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Is an adsl extension a good idea?
Apologies for picking brains again, but I do appreciate the great advice on here. I'm having someone revamp my internet set-up and, although I'm not doing the work, like to have some knowledge as to what might work best. The best speed (I'm told) is gained if the router is plugged directly into the master NTE5 socket via…
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Bt £25 for end of Contract Outreach fee?
Well I come to the end of my BT broadband and phone contract 8th Jan, I Went to Cancel the contract before it Renews, Only to be told that unless im switching to another provider I will be charge £25, For Outreach to go to the switchboard to stop the line!! then another person told me I would be charged it anyway Because…
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TalkTalk contract renewal, Can you advise me please.
I`ve been communicating with TalkTalk regarding an over usage issue and problems logging into my e-mail account. My recorded delivery letter dated 5th November 2009 never reached the addressee:confused: , I`ve since been instructed to comminicate via e-mail or telephone. Anyway, I sent an e-mail saying I had been…
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Short contract Broadband, no fixed line
Hi I am probably moving into a rented flat in the next couple of months and don't know how long I will be there. I need broadband, but don't need a fixed line, but would also need wireless as my kids will need access when they come over. Any thoughts? Thanks Richard
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Cheapest Pay as you go mobile internet
Hello there. I am going to be staying with family for 2 weeks over Christmas and they dont have any internet. (The shock of it!) I would like to have access during this time but dont want to be signing up for contrats or paying loads for set up fees etc. Are there any good ones about that anyone can recommend please?…
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Dispelling some misleading BT marketing claims - Wireless N and Broadband Accelerator
Hi, After a recent twitter *conversation* with BT, I think that I should share some information with you. I have recently been very displeased with the way they are marketing their broadband product as they are intentionally misleading current and potential customers by feeding them misinformation or being economical with…
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No Bill
Can anyone tell me if Orange can pass on the debt to a debt recovery agency for £17.50 if they cannot supply a bill itemising where the money is owed? They say they 'do not do' paper billing , yet they sent me a threatening letter on paper..:rotfl: They can't supply me the bill via the internet because they have cut my…
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o2 cashback offer
I've been with o2 for over 12 months so I can now cancel at anytime. Would it be possible to cancel and then sign up to o2 again through a cashback site to make use of the cashback?
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Mystery: why no disconnections?
When my broadband was with Bulldog I used to lose the connection sometimes 2, 3, 4 and occasionally 5 times in a day and was forever unplugging and re-plugging the router to force a reconnection. I phoned them several times and after being on hold for half an hour was put though a farcical series of tasks only to find…
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Sky price hike - who to move to?
I have been getting Sky Everyday (Mid) for £5 a month (on top of the TV subscription) and now they have said that if I don't take their Sky Talk phone calls thing then they are going to up the price of the broadband to £10 a month. I really resent Sky's constant price hikes so I want to take my broadband elsewhere. So,…
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BT Reps on this site
I wasn't sure where to post this, so figured a new thread is as good as anywhere. I posted 10 days ago on behalf of my sister who is having major problems with her BT Home Hub - i.e. NO INTERNET CONNECTION. I received a reply from a BT Rep who asked me to email details to the BT Care address. I haven't recieved an…
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Broadband usage
Hello, Sorry if this is a stupid question but what exactly contributes to your usage allowance? I have BT broadband option 1, 10gb a month and I have just received an e-mail saying I have already used 7gb this month, (12th dec) not for the first time. We probably surf the internet for about 20 hours per week, download a…
