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Broadband & internet access

Archives for May 2007

Is BT being fair?
I have been a happy TalkTalk customer for a while (I know - some really do exist!). I only really use the broadband, so phone plus bb for £19.99 seemed a great deal. But I am moving house this weekend, and have had to get BT to reconnect an existing line. They infomed me that as I am no longer an existing customer my…
BT reneging on 7 day cancellation deal
I had my phone line re-connected through BT last Friday having moving back into a property Id rented out and specifically asked AND got him to repeat if I could cancel my line rent to them if I wanted to take my broadband and line rental with another company. They said yes, cancel within 7 days no problem otherwise I'd…
BT Broadband
Hi All Am new to this and wondered if I could get any advice. Broadband should have been connected 14/1/07. Nothing to date. Bought new modem for £80, been on helpline for days, refused help, refused to send engineer, contract runs for another 6 months, told cannot cancel but keep paying for a service not provided since…
Internet for 3-4months
Hi, I have moved to a rented property and will be staying for 3-4months.Can anyone please suggest any good broadband/dial-up connection deal which has no contract length binding terms...i mainly use the net for surfing so looking for some cheapest possible deals? any suggestions welcome with thanks
New House, What Phone and Broadband?
Moving house this week and thinking about what broadband/phone to go for. I would have preferred a bundled package but cannot really afford sky (we will have freeview) and I cannot get the Talk Talk offer in my area. I have seen that Tiscali do a £19.99 bundled offer (on this chat room) but I think that it is only for…
Just found out not been charged for...
Broadband. I am with ntl, do not really look at the monthly bill that closely, but have done this time & realised that they are not charging me for broadband use. What should i do contact them & tell, or keep quiet & hope they do not notice. If they find out how far back can they back date it.
Switching broadband providers advice
I am losing the will to live as currently with orange for broadband . Often there is no dial tone , it cuts me off all the time and although pleasant the advisers who you call to get help spend around 25 mins on the line sort it out and then there are more problems the following week. It used to be ok when was freeserve…
A call centre with a difference
http://news.bbc.co.uk/2/hi/south_asia/6698275.stm
Sky Broadband ADSL?? Exchange?!?!
Hi everyone. Am getting very close to moving over to Sky. But i just have a couple of questions about their broadband service. Is it only available via ADSL and will i need a BT line for this?? One more thing, i heard the speed and service depends on the distance you are from the exchange, is there anyway i can check where…
3 new services - please help
This is my 1st post, so here goes; I would appreciate some advice as a very un techie. I have a BT line only and surf and email through tesco.net on a PAYG non broadband basis. According to their site tesco.net provide me with Internet Explorer to surf and Outlook Express to send and receive emails. As I now surf a lot…
Orange Broadband
I have been with Orange right from the start when they were "Freeserve". At present I am paying £17.99 a month for their 2Mbps service. Looking at their site I noriced they only had two packages available one at £14.99 per month that seems the same as mine and the other at £19.99 per month offering 8Mbps and all sorts of…
Landline/Broadband confusion
I need to get Broadband into my new flat. I don't have a telephone line to the property and I only receive the free TV channels from Sky, so therefore don't pay Sky anything at the moment. I have free Orange calls in the evenings and at weekends so don't really need a landline. The world's my oyster so to speak. What's the…
Uuuh. Virgin Media cable vs Zen adsl?
Trying to decide on ISP before moving at the end of the week - I like the many positive comments about Zen and have no problem 'paying for what I get', so looking hard at them... alternatively VMedia wouldn't require me to get a BT phone that I don't really need, and the VM packages allow lots of possible options around TV…
If you still with Onetel..
They are giving mega discounts. Im paying £19.99 for 2 mbit BB Line Rental and Free Unlimited Calls Not bad :) They wont upgrade my BB to 8mbit tho.. I would have to move to TT and im not gonna do that!
Paying for broadband PLUS phone line
I've been paying BT £32 a quarter for a phone line that I only use for the internet and £14.99 per month to Pipex for 8GB internet access. In addition I have Virgin Media at £11 per month which gives me a phone line that I never use plus cable TV. Finally, I have a phone line with Talk Talk which gives us the one landline…
Moving house sky question re phoneline
Please can anyone tell me we are about to move into a rented house for a year. Currently we have sky (11 months into package) and the landlord said he has a sat dish all we needed to do was plug in our box. BUT his isn't connected to a phone line. Will our sky work?Should we take our sky dish with us and keep it for the…
broadband/sky/phone question
Hi Shortly be moving to new house that has three phone sockets downstairs...one in lounge,one in other reception room one in conservatory and one in main upstairs bedroom. Always had cable for phone and BB before so couple of questions: Each socket will need a microfilter connected straight in to it? Then from the filter I…
Plusnet
Hi Im thinking of changing from orange boradband as im paying £17.99 a month at the moment. I am going to ring orange up and try and get a better deal but if they dont offer me one, i want to be able to ask for my MAC code. Therefore, has anyone used plusnet braodband as they doing broadband for £9.99 a month at the…
broadband confussion
sorry if this a bit long and already been answered:o i am seriously thinking of cancelling my unlimited package with orange due to long standing problems with the talk bit(no talk)have been online with them for almost 7 wks and talk still not able to be activated.i understand that if i cancell i'll have to get my mac code…
Virgin phone - any other broadband options?
My daughter has just moved into a rented flat and there is only a Virgin phone line there. She can't go with their broadband because they have to do some drilling to get it to her apparently and the landlord won't allow it. Are there any other bb services that accept Virgin lines? If there are, she'd also prefer not to be…

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Broadband & internet access

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