We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Orange Broadband

guesswho
Posts: 6 Forumite
I have been with Orange right from the start when they were "Freeserve".
At present I am paying £17.99 a month for their 2Mbps service.
Looking at their site I noriced they only had two packages available one at £14.99 per month that seems the same as mine and the other at £19.99 per month offering 8Mbps and all sorts of add ons.
Telephoned and asked them why was I paying £3 more a month for the same product and was told if I wanted to switch to the £14.99 I would need to take out a new 12 month contract. At present I am out of contract with them.
They do not appear to worry about customer loyalty. Any suggestions?
At present I am paying £17.99 a month for their 2Mbps service.
Looking at their site I noriced they only had two packages available one at £14.99 per month that seems the same as mine and the other at £19.99 per month offering 8Mbps and all sorts of add ons.
Telephoned and asked them why was I paying £3 more a month for the same product and was told if I wanted to switch to the £14.99 I would need to take out a new 12 month contract. At present I am out of contract with them.
They do not appear to worry about customer loyalty. Any suggestions?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350K Banking & Borrowing
- 252.7K Reduce Debt & Boost Income
- 453.1K Spending & Discounts
- 243K Work, Benefits & Business
- 619.9K Mortgages, Homes & Bills
- 176.4K Life & Family
- 255.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards