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Spam-Busting Guide
Spam-Busting: When browsing the forum Click the Spam Button When enough members have marked a post as spam, it will automatically be removed from the forum. The Spam button should only be used for clear and obvious spam. Please do not use the button when you just disagree with a member. The Forum Team regularly checks for…
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How to request a Forum Badge 📛 🏵️
We'd like to check members have all the badges they're entitled to. Below are some of our badges. Just click to Request! 🏅🏅🏅 Real Life Badges 🏅🏅🏅 Badges to show your pride in real-life achievements. Especially when the MSE Forum Helped! Car Insurance Carver! Slashed my Car Insurance down to the wishbone. Request this…
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How to report technical issues with the forum
Hi Everyone Whilst we will do our best to monitor the boards for any technical issues or problems with the forum, all issues need to be reported to us directly. That way we can escalate and track all issues properly. You can always contact the Forum Team by emailing forumteam@moneysavingexpert.com Thanks :)
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See photo - what's up?
tencharacters
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MSE car insurance comparison tool won't accept driving licence number
When adding my partner's driving licence details the text box won't let me input the last 2 letters (not the last 2 numbers, I know about that!) and then tells me the number is too short with only 14 characters instead of 16. Never had this issue before, help!
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Back button
do not know how to head my problem so have just guessed. When I am in a category and look at one of the threads within it when I go back to the main page I am being taken to the top of the category. I have to scroll down to where I looked at the last thread I viewed. If that Makes any sense. Is there a setting that I can…
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Missing threads
I've only just noticed my threads that I posted before August 2012 are missing! (I joined in 2010) Did I miss news about this?
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Logo at top of pages fuzzy
Hi . trivial but picture at top of all pages on site seems a bit fuzzy and gives Martin appearing to have a black eye.. Close up obviously not. Just eyebrow more highlighted. Could be my eyes i suppose as i have reading glasses. Picture of Martin saying MoneySavingExpert chair Martin Lewis Editor Marcus Herbert at top.
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Dark mode skin
Is one available? (I cannot find the option)
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Using Quote Feature
Sorry if this is in wrong place but I'm trying to quote a post in regular savings thread but keep getting a load of gibberish, using a pixel 10 pro XL if that helps but the quote thing was working fine for me. Also happens when I try to quote other posts
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Report. You don't have permission to do that
Just went to some advertising post on the travel forum and clicked on Report. I used Spam as I saw 3 others had used that. A lightbulb notice came up and said I don't have permission. I've reported advertising before with no problem. Any idea why I'm not allowed to report it now please?
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Page numbers missing from bottom of page
Did we not used to have page numbers at the bottom of every board/page? We don't currently. Screenshot of the bottom of the first page, of this Site Feedback board..... Also, "Back to the Top" is missing from the bottom of the page, yet it's right at the top of the page, under the page numbers. Screenshot of the top of the…
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Strange "most recent" bug
This is a new one on me. Looking at my list of followed boards, I see this for Energy: I'm shown as "most recent" at 7:21pm today. Thing is, though, my post on that thread (which is the most recent post on that thread, on the "Water bills" sub-forum) was back on the 16th. There are newer posts/threads on the "Water bills"…
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503 error today
And the occasional bad gateway message seriously impacting access to the forum this evening. iPhone SE using safari.
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Forum running slow
Perhaps it's just me but the forum is grindingly slow - taking c. 30 seconds to load a page.
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'Rich' Editor feedback.
Hi everyone We have just switched over the forum editor to the latest version, known as the 'Rich Editor'. UPDATE: New Rich Editor Feedback board The new Rich Editor Feedback board is now live. I've added just a couple of bugs as an example. Please post any issues you have over there. On Monday I’ll go through this thread…
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logging in issues
Somehow I got logged out of MSE so had to sign in. I got a popup to say the email or password was wrong. So I pressed the "forgot password" to get a password link. The options at this point are email or user name. I chose email and got the pop up that an email would be sent assuming that mine was a legitimate email…
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Linked Bank Accounts on app
Hi, Hopefully this is a good place to request help! I've been using the 'Linked Bank Accounts' feature on the app. Every 90 days we have to refresh these connections, so I do it after 12 weeks. Each time I try this, the app says that the reconnection has been successful, but then the connection disappears. So, rather than…
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Outdated CheckMyFile references
Hi, My financial adviser suggested I take a look at CheckMyFile as recommended by MSE and this page: https://www.moneysavingexpert.com/loans/check-free-credit-report/ References it but says it's £9.99 a month - their website says £16.99 a month - is there a discount mechanism or does the above page need to be updated.…
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Back to Top button - at top of page???
Not sure how long this has been going on but I don’t recall seeing Back to Top button at the top of pages until recently last few days?? Seems a bit pointless. Is it a glitch?
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Not getting notifications on bookmarked threads
For the past couple of days I've not had any notifications of new replies on threads I've bookmarked. I've only had notifications of when I've been mentioned in a thread. Settings are all correct:
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Hide the Forum Menu - Feedback
For those of you who would like the ability to disable the white drop-menu, we've added a little option on this page: Hide the Drop Menu Please note that this is very much a small fix that hides the menu where possible and may not be foolproof. We hope that our provider will at some point be able to provide more official…
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Local Money Saving - England
Is the URL correct on that section of the Forum. I can't see anything much relating to moneysaving specifically in England. It''s all seemingly a bit random.