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Linked Bank Accounts on app

Hi,

Hopefully this is a good place to request help!

I've been using the 'Linked Bank Accounts' feature on the app. Every 90 days we have to refresh these connections, so I do it after 12 weeks.

Each time I try this, the app says that the reconnection has been successful, but then the connection disappears. So, rather than re-connecting, I am deleting the connection, and would need to re-add them manually anyway!

Is it possible to pass this on as feedback so someone could investigate and see if something is wrong? Or am I using it wrongly?!

Comments

  • MSE_Gareth
    MSE_Gareth Posts: 3 MSE Staff
    Third Anniversary First Post

    Hi Gary, it's MSE Gareth here. Thanks for the feedback - we will investigate and keep you updated.

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