T-Mobile Retentions

daggy

waterhouse_melons wrote: »

thanks for that, im just unsure about whether they will do the iPhone for me??

You have to ask them, found a few articles that said they offer them to high spending customers who threaten to leave

bb69

daggy wrote: »

You have to ask them, found a few articles that said they offer them to high spending customers who threaten to leave

I don't think you always have to threaten. I didnt threaten to leave. I found out through a friend about the iphones and asked for it

waterhouse_melons

thanks guys, wish me luck tomorrow , what's my chances with a £40 contract(getting £350 worth of credit for the month with) and 4 months left to go on it? any tips??

daggy

waterhouse_melons wrote: »

thanks guys, wish me luck tomorrow , what's my chances with a £40 contract(getting £350 worth of credit for the month with) and 4 months left to go on it? any tips??

Good luck for tomorrow :P
Erm, orange allow you to upgrade 3 motnhs before the end, so not so sure TBH

Why not wait until june when the new iPhone will be out?

Lukehluke

waterhouse_melons wrote: »

thanks guys, wish me luck tomorrow , what's my chances with a £40 contract(getting £350 worth of credit for the month with) and 4 months left to go on it? any tips??

Tell us how it went

waterhouse_melons

I'm back! I called up just a minute ago and talked to a lovely woman. She explained that she can offer me three options, 1. get a new phone for free now, instead of when my contract ends 2. get a different contract (like changing to flext 30 instead of flext 40) or 3. Wait until 18th April...(Read on) There is some good news and some bad:

First, the bad...
They didn't let me change my contract just yet, when I pay the last month of my contract on the 18th April, that is when I should call.
Also, no better phone, due to 18th April thing...

On the good side though...
They do offer the iPhone! I was shocked by this, I double checked with the woman at the end of the phone and she said yes we do offer it but can't advertise it to all customers. (so you won't hav much chance if you try in a t-mobile store)
She said on the 18th April, If I call up she can offer me the iPhone on the same contract as Vodaphone do, which is 600 minutes, unlimited texts and 3GB internet for £35 (£5 less than my current).

So yes, hope this helped, if there was anything else I could have done, do say!

daggy

waterhouse_melons wrote: »

I'm back! I called up just a minute ago and talked to a lovely woman. She explained that she can offer me three options, 1. get a new phone for free now, instead of when my contract ends 2. get a different contract (like changing to flext 30 instead of flext 40) or 3. Wait until 18th April...(Read on) There is some good news and some bad:

First, the bad...
They didn't let me change my contract just yet, when I pay the last month of my contract on the 18th April, that is when I should call.
Also, no better phone, due to 18th April thing...

On the good side though...
They do offer the iPhone! I was shocked by this, I double checked with the woman at the end of the phone and she said yes we do offer it but can't advertise it to all customers. (so you won't hav much chance if you try in a t-mobile store)
She said on the 18th April, If I call up she can offer me the iPhone on the same contract as Vodaphone do, which is 600 minutes, unlimited texts and 3GB internet for £35 (£5 less than my current).

So yes, hope this helped, if there was anything else I could have done, do say!

pretty good deal depending on which iPhone? £30 would be better, but on an iPhone tarrif thats good

waterhouse_melons

umm just the iPhone 3G i think, she didnt specify, anyone tried haggling this deal i got offered with the iPhone?? (Mum doesn't like the £35 - prefers £20 below lol)

iregretitall

I was on a sim only deal for 13 months at £20 a month for 600 mins, unlimited txts and unlimited internet.

I called T-Mobile and said I was leaving them as I wanted to get an iPhone and they said they would refer me to someone (chitter chatter).

Had a call back from them and agreed a deal £45 a month for 1200 minutes, unlimited txts and data and a 16gb white iPhone 3GS, 24 months contract.

Had it for about 3 months now and its a great phone :-)

waterhouse_melons

iregretitall wrote: »

I was on a sim only deal for 13 months at £20 a month for 600 mins, unlimited txts and unlimited internet.

I called T-Mobile and said I was leaving them as I wanted to get an iPhone and they said they would refer me to someone (chitter chatter).

Had a call back from them and agreed a deal £45 a month for 1200 minutes, unlimited txts and data and a 16gb white iPhone 3GS, 24 months contract.

Had it for about 3 months now and its a great phone :-)

So can you pick and choose what iPhone you want and how you much you want to pay on your contract? :huh: