T-Mobile Retentions

Needofhelp_2

oldenufftoknowbetter wrote: »

This has got me thinking now my contract is up in 2 weeks and I need to upgrade my phone. Problem for me is my monthly payment is so low - £13.50 + vat for flext 35- I don't want to loose this but really need a new phone.
Wonder what they will offer me??

Are you on half price line rental ?

I am in a similar situation. But use alot of data as well, you need to work out if its worth buying a phone as an upgrade via tmobile, say £100 for a N96

Or start a new contract with either tmobile or another network were you get the phone for free....

carrieparkinson

princessjessica08 wrote: »

I feel like t-mobile should have given a fixed date for customers months ago when to call, telling them to call in the new year, then closing the upgrade department#so no-ofe can dg it untal 7th. #It's fot fair#on custgmers,#and it's not fair on t-mobile#staff. #That's just mq opiniof (luccly, I#only work 2 days a week#:D) lol

Jess

i work 5 days a week but soon to go onto maternity leave.... :j know what you mean about the date thing. im expecting some aggro when i go in tmz..

greyster

sparkly, dont get an N96. It is a less responsive version of the N95. Essentially its the same thing as an N95 with a few changes and different shell, its not exactly an advancement in technology.

I've moved from th e N95-1 to the G1. I've already ranted about it here so I will spare you, all I can say is you won't be disappointed if you like google.

If you like Nokia so much wait for a later model, a N97 perhaps

I must also add, many are waiting for the G2. I've recently heard this one will be like an iphone with a virtual keyboard, it automatically fails for me because I didnt like the iphone for this reason... so if you are in agreement you may as well go for the g1 now.

piggeh

I heard the rumour that the G2 will be the HTC touch HD with Android OS.

http://www.reghardware.co.uk/2008/11/14/review_smartphone_htc_touch_hd/

Although if that were the case, you could get an HTC Touch HD now with WM and then flash Android onto it once someone figures out how to install it on the xda developers forum.

oldenufftoknowbetter

Yes I got the deal when they first introduced flext, I applied for a phone and they messed up on the credit check. So I rang a number I found on here and spoke to a really helpfull woman in the head office. She offered me the discount they were advertising plus an extra discount as an apology.
Have renewed my contract once since then and got a new phone still keeping the discount.

I can see I will have to pay for an upgrade this time though but it is worth it for me as I cannot get a better deal elsewhere.

kiddo1982

A friend just told me she was told to call back on the 19th, the best they could offer today was that she would have to pay £100 towards a tocco.

paulmx3

kiddo1982 wrote: »

A friend just told me she should call back on the 19th, the best they could offer today was that she would have to pay £100 towards a tocco.

looks like the goalposts are being moved all the time now.....ive now been told they wont even talk to me till 16th feb,this is for a contract that was suppoosed to expire last november.

faisalpak

paulmx3 wrote: »

looks like the goalposts are being moved all the time now.....ive now been told they wont even talk to me till 16th feb,this is for a contract that was suppoosed to expire last november.

Why can't you get a PAC and just move on? I am certainly going to do it when mine is up on 9th. Lots of deals around.

paulmx3

faisalpak wrote: »

Why can't you get a PAC and just move on? I am certainly going to do it when mine is up on 9th. Lots of deals around.

its looking more and more like we will,but,up until the fiasco with all this messing about i had no problems with them,im on package where i get free evening and weekend call x nextwork as well as £180 of credit,i was paying £25 per month but with my extra special super christmas bonus i now pay £30 per month,which being fair is still a lot compared to what other networks can offer,but,i am slowly losing patiance with them so if nothing is resolved soon i will have to leeve them.

Needofhelp_2

I am only with them as I am on half price, and the data tarriff is the best around imo