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T-Mobile Retentions

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  • kph100
    kph100 Posts: 57 Forumite
    Which would you suggest Galaxy Ace 2 for free or is it worth paying extra £110 for the Galaxy S2

    Is the S2 worth £110 more ??
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    edited 24 August 2012 at 10:55PM
    If having the latest version of Android, an excellent camera (in good light) and a bigger, higher quality screen is important to you and you're happy spending the extra £110, it's worth it.

    http://www.gsmarena.com/compare.php3?idPhone1=4559&idPhone2=3621
  • TMobile dont love me any more :(

    Ive been a customer for a few years and was eligible for an upgrade this week

    Their website offered absolutely nothing of note so I phoned up asking what they could do with a Samsung Galaxy S3 - I was subsequently offered a stock deal from their website which really wasnt anything special and in fact was poorer than those available to new subscribers



    I know weve had a bank holiday weekend but still no call back!

    Giffgaff here I come - SIM delivered this weekend
  • PPPingu
    PPPingu Posts: 104 Forumite
    Called 150 today, got through to upgrades, and they offered my Galaxy S2 for £60 on current contract:
    I'm currently on £10/month:
    100 minutes
    Unlimited Texts
    Unlimited Internet.

    I'm going to go for it, as it seems a good deal, and I don't need any more minutes.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    You won't be getting unlimited internet, T-Mobile only offer that on their full monty with 2000 minutes, it's probably 250MB for streaming/downloading with unlimited browsing.

    That said, if you don't do much streaming and downloading, it shouldn't be a problem.
  • buscape wrote: »
    You won't be getting unlimited internet, T-Mobile only offer that on their full monty with 2000 minutes, it's probably 250MB for streaming/downloading with unlimited browsing.

    That said, if you don't do much streaming and downloading, it shouldn't be a problem.

    Are you sure? I would have thought if they offered you to stay on your existing tariff that would mean that all your existing terms would apply? At least that is what I would have assumed.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    Are you sure? I would have thought if they offered you to stay on your existing tariff that would mean that all your existing terms would apply? At least that is what I would have assumed.
    I could well be wrong, but normally when you sign up to a new contract with a new phone, you sign up to new terms and conditions rather than continue with the old ones. Double check it, T-Mobile are sneaky with things like this, they'll tell you anything to get you to sign up.
  • Thanks for the tip, I will make sure that I know exactly which T&Cs apply to me when I call retentions in a months time.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    If you decide to leave T-Mobile, make sure there's no notice period charge or early termination charge before you've actually ported your number.

    Quite a few threads about them doing this sort of thing.
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    TMobile dont love me any more :(

    Ive been a customer for a few years and was eligible for an upgrade this week

    Their website offered absolutely nothing of note so I phoned up asking what they could do with a Samsung Galaxy S3 - I was subsequently offered a stock deal from their website which really wasnt anything special and in fact was poorer than those available to new subscribers

    Suppose it really does depend on who you speak to and how well you have conducted your account over the years. Even one late payment can impact on upgrade offers.

    I just got a Galaxy S3 from T-Mobile for £19 on an £18 a month line rental package. I was also about 5 months over my upgrade date which might have made a difference as well.
    ====
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